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    NRL Mortgage Matthew Hyde Team

    5.0 (1 review)

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    10 years ago

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    Security America Mortgage - Loan Officer Jed Manuel is seen here with a couple who just signed the papers on their new house!

    Security America Mortgage

    (17 reviews)

    Westchase

    I truly cannot say enough good things about Jason and his team. Getting a VA One -Time Close…read moreconstruction loan is not a simple process, and from the very beginning Jason made us feel like we had someone in our corner. We spoke with other lenders before choosing him, and no one took the time to explain the process as clearly or thoroughly as Jason did. He was incredibly attentive, honest, and responsive through every step. I don't think I ever even had to leave the guy a voicemail--if I called and he couldn't answer, he was calling me back shortly after. Every question was answered, every concern was addressed, and we always knew what was happening with our loan and what came next. The biggest testament to his dedication was when our initial appraisal came back lower than expected and put our entire project in jeopardy. Jason didn't just shrug his shoulders and tell us there was nothing he could do. He helped us fight the ROV, guided us through what was needed, and ultimately helped get the value reconsidered so we could move forward with building our home. There are so many moving pieces in a construction loan, especially a VA One-Time Close, and having someone who genuinely knows the process and is willing to advocate for you makes all the difference. We closed on our land and construction loan this past week, and I genuinely don't know that we would have gotten here without Jason and his team. If you're considering a VA construction loan, I cannot recommend them enough. Thank you guys for answering what felt like a million questions, fighting for us when we needed it, and helping us get to the point where we can finally start building our forever home. We are incredibly grateful!

    I can't say enough good things about Jason Noble at Security America Mortgage. From the get-go,…read moreJason was the perfect mix of professional and approachable. Even though I didn't know much about the construction and banking process, he made it easy to ask questions without feeling uneasy. One thing that really stood out was how transparent Jason was. He laid out all the pros and cons of each loan type with complete honesty--no hidden details or small print to worry about. Now, four months after closing, everything he told me has proven to be spot on, with zero surprises! What's even more impressive is Jason's dedication after the fact. I've had questions about the draws and my builder, and Jason has always been there to help. Just recently, he spent 43 minutes on the phone with me, discussing issues that weren't even his responsibility. His commitment to providing excellent service goes above and beyond. I highly recommend Jason Noble and Security America Mortgage to anyone looking for a reliable and knowledgeable loan originator. I've already recommended him to friends and family, and I would even trust him to help my son get a mortgage if he were old enough. Jason's genuine care and outstanding service make him the best choice for any mortgage needs. *This was my second VA mortgage however my first VA construction loan.

    Chris Bonin Loan Team - NewCity Mortgage

    Chris Bonin Loan Team - NewCity Mortgage

    (10 reviews)

    Definitely not recommended. Chris was very polite and rude all at once. Initially I would say that…read morethe first impression was not great perhaps they do better in the long run. However they are completely out of compliance they are not professional the way they handle business. They do not get you any kind of information that enables you to do anything at all with the information that they get from you. I would not recommend anyone to do business with this company. Absolutely the most unsurprising yet surprising experience that I've had. Very nice and cordial but my goodnessAbsolutely terrible customer service. This place screams audit. I asked to speak with a manager I was denied. I was given a denial letter even though I withdrew my application that is also out of compliance. When I asked for the figures since they took all my information and did not provide it to me effectively they hung up on me. Absolutely one of the most disgusting experiences I have ever come across and I am very sorry for anyone who has had their loan through these people. For anyone that's interested you can contact the Texas regulatory board for realestate via the CFPB.

    Here is an honest review of this company for the borrower, the new employee, or the current…read moreemployee. I will add that most reviews on here are from current or previous employees, realtors, or their family members. For the borrower. Be cautious of this company. They complicate many customers loans. Realtors would call over 20 times to get answers on the loan, only to find that it will not work or the company does not know what they are doing. It is a horrible experience. For the new employee. Be careful about who you trust here. Do not let the words "we are a family" fool you. Expect to carry on triple of what you were hired to do. Most things they say will change. There is no structure here, no flexibility, high-cost benefits, and you will be underpaid. I have even heard of a few employees missing money on their paychecks, a very sad thing. Steer clear of this place because no one really knows what's going on. For the current employee. You deserve better, go out there and get a new job. You are capable of a job that will pay you more and actually take care of you as you take care of them. That is my two cents

    NRL Mortgage Matthew Hyde Team - realestatesvcs - Updated September 2026

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