Was on a road trip & had something dragging under our car. Called Straub & then got us in right…read moreaway and fixed us good as new in 10 minutes. Super personable staff & customer service was amazing. Def recommend!

my daughter has a 2018 accord sport. the turbo went out at 105,000 miles. we took to straub honda…read morefor replacement. waited 5 hours while car was fixed. dealership took us to highlands to go shopping. when car was finished they came picked us up. while driving home the turbo went out again. we took car back. the turbo they instaled was bad. they gave us a rental car for free and took car back into shop. two days later they called and said car was fixed. there was no charge for rental and they reimbursed 250 for our troubles.

James LaFlam did an amazing Job and took time out of his schedule to help me when I discovered I…read morehad a nail in my tire on my 5th hour in my 10hr Journey to my University. We pulled in and were met with nothing but kindness and an eagerness to help.

I thought I was still back in New York with these prices told me that the part I needed was $270…read moresomething dollars I found flex pipe for exhaust all over eBay and other places AutoZone etc for $70 ridiculous. What a rip off could try guys.

I do NOT recommend taking your vehicle here!!!! It took them 2 days just to do the estimate on my…read morecar and when the estimate was finished we never received a call to go pick up my car, so my husband called them and they said it was done but our insurance was supposed to call us and let us know. Then they lost my car keys and my appointment was originally scheduled for April 1st. Well they called and pushed it back 2 weeks. So my car finally gets dropped off on April 15th and they gave us a 2 week deadline until it was finished. Meanwhile I am stuck at home with a 3 month old baby and if something were to happen to him I'd have no way of getting him help.....my husband works everyday and they are very aware of our situation. So we made plans around that 2 week deadline and just got the call today that my car will in fact not be done by this weekend and Monday was the 2 week mark and we aren't even sure when it will be done.

All the staff are kind, professional and patient. Of course, we all want our cars returned…read moreperfectly repairs 10 minutes after an accident. Obviously that cannot happen. The work they completed was done to perfection. I highly recommend them. five stars

I would not recommend Doan Ford Body Shop based on my experience. My car was there for 32 days for…read morewhat should have been a door replacement, repair of a chip on the rear driver-side door, and blue marks on the passenger side. From the very beginning, I had issues with the estimate. The body shop manager, Jessica Dingus, left damage off the estimate that needed repaired, and I had to constantly fight to get things addressed correctly. The assistant manager, Tim Greathouse, repeatedly told me they were "losing money" on my vehicle and even threatened to charge me storage fees if I didn't pick the car up. When I finally got the car back, the paint did not match the rest of the vehicle, there were two paint runs in the finish, and there are still three chips left in the paint on the rear door. I had to argue just to get the paint runs fixed. I also spoke with the general manager, Steve Mercer, who basically told me he had "washed his hands" of the situation and there was nothing more they could do. I then tried reaching out to the owner's son, Jay Strous, for answers, but he wouldn't even come out of his office to look at the car and said he had nothing to do with the body shop. Overall, this was a very frustrating experience with poor communication, unfinished work, and customer service that made me feel completely dismissed. Please beware before taking your vehicle here.

Quick, friendly service to a new customer. Had steering issues with my truck. They diagnosed and…read morefixed them quickly.

I refuse to get tires anywhere else.Great place , good prices, and family owned. They always treat…read moreme right.

Took my car in on short notice. They got me in and fixed the car within a week. Told me step by…read morestep what they were doing and didn't make me feel stupid about asking questions. Didn't charge a crap ton either to fix everything that was wrong. Everyone I spoke to that worked there were super helpful and friendly as well. Highly recommended.

This mechanic has worked on my car as well as my families, for years, the manager has always been…read morepatient and willing to work with whatever issue we brought in. Just recently I drove 60 miles from where I live to ensure if I needed a mechanic to fix my brakes he was the one that did it. Him and his crew know my situation and was very forward about rather or not they would have time and thankfully he was able to make room to get it done. I would highly suggest if you want an honest mechanic with quality work you go to him, he is the only one I trust with my car.

My water pump went out on me while traveling from VA to IN. Beard's Auto Center got me in, ordered…read moreparts, repaired, and got me back on the road the same day at a more than reasonable price. All the employees were polite and helpful.

Every time we go there our vehicles won't pass inspection because we need 4 (not one or two, but…read morefour) new tires to pass. And, the amount we owe for automotive work or tires is always more than the quote on the phone. We can't afford to go there anymore. We do not recommend.

my husband and I went in to just see what our options were for a trade in and Carrie helped us so…read moremuch! nobody was pushing anything on us to trade, and Carrie was very helpful by showing us what we were interested in in. we had temp registration and we couldn't trade on that but Carrie was able to get their account person to pull the perm tags offline for us. we were able to trade and get the vehicle we needed with no hassle. I would highly recommend you go see Carrie (:

I visited your location after being informed by another Honda dealership that you had three of the…read morevehicles I was looking for. Upon my arrival, I was barely greeted. A sales associate told me he would be right with me, but then proceeded to help two other parties before me. I was not in a rush, but I felt ignored as a customer who was ready to purchase a vehicle that day. I could see other associates had no customers , but yet no one else could assist me After waiting for an hour, the associate told me he could not help me and had another representative, Kirk, assist with the test drive. Kirk seemed confused and bothered by the situation, so I had to explain my goals to him. I was only able to test drive one vehicle and was told I could just look at the other parked next to it, which did not help me make my decision. When I asked Kirk for the clear-cut price of the 2026 Honda CR-V EX-L AWD, he insisted on appraising my current vehicle. Although I explained that I was undecided on a trade-in and simply wanted the vehicle price, he became pushy and demanding and said rudely what difference does it make. My trade-in was appraised anyway, which I had specifically asked not to be done. Ultimately, I felt dismissed and talked down to. Kirk handed me a pricing sheet that was over $5,000 higher than other dealerships, and there was no further attempt to communicate with me or show me the other available inventory. I thanked him, shook his hand, and left. The following morning, I visited a different Honda dealership and purchased the exact vehicle I wanted, with additional features, for over $7,000 less.