Bad experience and would not go back. Here is why…read more I had scheduled a time/day to get my hair cut. The stylist took 6 hours (no exaggeration) to do my hair. It got to the point where it was 10:00 p.m. and I just had to leave. I couldn't take it any more. She didn't even finish my hair all the way and she made me very uncomfortable. It wasn't until the next day that I realized just how bad my hair really was. My roots were not even touched and my hair was very uneven. To say that this was the worst haircut/dye that I have ever received, is an understatement. So naturally, I decided to go back to the salon and just ask them to fix it. I didn't make a big deal about it at all and I would have been fine just getting it fixed. Upon entering the salon the following day, I spoke with Jeff and explained my situation and how I requested to have my hair fixed. Jeff then proceeded to tell me that I would have to pay for another appointment...I politely explained the situation again and requested that my roots just be touched up and my uneven hair trimmed. Jeff stated he would have to speak to his supervisor (maybe, the owner?), Melissa and I would be contacted. Was I contacted? Nope. In fact multiple times I had to follow up and send multiple pictures to finally get another appointment scheduled. Luckily, when I came in and got my hair fixed, a new stylist fixed my hair and I was pleasantly relieved. It should be reiterated that no one including the supervisor, Melissa, the owner, or anyone ever contacted me to apologize including when I came back in person to get my hair fixed. In addition, I should also point out that whenever a stylist leaves the salon, the company sends out emails, and at times will explain why the stylist left. For one particular stylist, the email stated, "XXXX has left Willow Sage Salon on unfortunate terms. Her conduct has not been in line with our values, and we cannot continue working with her." In my opinion, this is unprofessional and these type of things should be kept in house. There is no need to air dirty laundry out to the public. By doing this, it doesn't reflect positively on the business and raises questions about the company and business practices. To summarize, all of this could have been easily avoided and I wouldn't have posted a review if better customer service would have been implemented. The owner or supervisor-anyone should have contacted me, apologized and resolved the problem immediately by booking another appointment. I shouldn't have had to continue to follow up multiple times etc. I will never go back. Do not recommend.

I loved this place. I set an appointment kind of last minute not hoping to find anything, but I…read moredid. I was so nervous since I hadn't been to a salon in many years, but she was amazing! She listened to me and cut my hair exactly how I wanted it. I was so pleased. The vibe was very chill and home like. I loved it and would strongly recommend!

Everyone is so professional I had never had hair extensions before and after my hair was done I…read moreLOVE THEM there great if your ready for something different with your hair or skin you want Regret it!!

From the owner: Certified Russian Hair Extensions are the finest texture hair type available in the world. Its…read morenaturally soft texture makes it the perfect match for most caucasian hair types. Life of the hair itself depends on the hair type chosen. The average time for Euro-asian extensions is 3-6 months. European hair can last 8 to 9 months. Russian hair extensions can be expected to last 1 year or more, which is a great investment in your hair.

Ashely G, Mandy and Jake are amazing! They always absolutely slay my hair whether it's a cut or…read morevivid color! 10000% recommend this salon

Love this place. Jake is awesome! Nice atmosphere. Very friendly stylists. Jake did a great job…read moreon my Bob haircut.

I did go to this saloon in a Sunday, there was only one lady, I told her about my problems in my…read morebangs, she told me she can take care of it. After I sit in there she told me my bangs are short and can not take care of them now. I understand if they are short and not able to fix. I wish she told me before I sit there. Later she started to trim. I told her I don't like layers, but I did not mean that I want my hair like a sculpture or want to see sign of scissors. So I don't know if she had no time to trim well or something else, I was not happy but obviously she had the leave and I left too. I gave a little time so I can see how everything looks after shower but no difference...

Thank you, Lynn for repairing my bad haircut - AND the kink in my shoulders! Miracle worker!read more

I absolutely love Kristen! I lost my hairdresser and I was so sad to start the whole process over…read moreagain. I researched a bunch and found Kristen - She was a God send! She knew exactly what I wanted when I showed her inspo pics and understood immediately. Also, her easy going demeanor makes you feel comfortable as a first time client and she knows her craft well. So happy I found someone I can regularly rely on (super responsive as well and gets me in). FYI - I get a short haircut with blonde "balayage"- Krisen paints around the face to give it that pop

KSM Hair Loft is amazing! Kristen is funny, super lovable and down to earth. She listens to what…read moreyou want and that is such a wonderful attribute for a hairdresser. She is a master at what she does! Not over processed, healthy, blonde hair!! Thank you, Kristen -- much love!

Clay Tran is thee best ! If you're looking for a fresh cut, styling, color, up-do, straightening,…read moreextensions, permanent eye minter or brows and make up that are picture perfect, call Clay today! I've been a blessed to have him through the past 20 years and works not go anywhere else.

I love my new hair I'm getting a lot of compliments! Clay at Rock Paper Scissors Salon is…read moreseriously amazing! He knows exactly what he's doing and takes his time to make sure your hair looks perfect. Super talented, professional , and so easy to talk to. 10/10 recommend!

Went in for a trim and it was great. I highly recommend for a less expensive but high quality…read morehaircut or style!! I will say, the vibe was definitely "abandoned department store from the early 2000s." There was no music playing in the salon. It was literally just one worker and me! So if you don't mind a private, quiet, relaxing experience where you might have to make some conversation or sit in silence, this is the place to go.

Amber is amazing, she has been cutting and coloring my hair for 10 years. I learned the hard way,…read moreif she's unavailable during my time frame, to wait, just wait for Amber. She's also amazing at correcting, after the few times I let someone else color .

if you are looking for Anne (Annie) Wright my number is 5104028488…read moreI no longer work at this salon. text or call me for an apt.

Anne is the BOMB! She fixed my fragile hair after going to Myra Tello for a couple of blonde…read morebalayages. It was so fragile & breaking but Anne took care of it & made it look great & healthy. It's actually growing again.

I've been to him about 3x's and every time it's been awesome! He is honest and easy to talk to…read more Told him I wanted bangs and he said...uhhhh No...it will make your face look rounder. Love the honesty! Trust this guy right here!!!

Trust your hair to this awesome guy!!…read more He's been doing my hair for more years than I would like to admit to. He's everything you're looking for in a stylist. He will be honest with you regarding if the look you want is achievable and if it's not, he always tries his best to give you the hair you want. You will leave his chair feeling happy and gorgeous with your new hair. Do yourself a favor and book an appointment with him! Your hair will never look better.

I had never tried Yelp before -- so I decided to try. I had been putting off finding a new hair…read morestylist since December (almost 10 months). Ahhhh, So my hair was a mess and my nephew was getting married at the end of the week. So I tried yelp and that's when I saw the reviews for Candace. I texted her and got my appointment...same day (that was my dream to have it done ASAP). She was fabulous - she talked to me and checked out my hair and we discussed what would work for me. She made me feel very relaxed and confident I would like it. Which I absolutely LOVE it! And the whole wedding weekend - I received so many wonderful compliments! So I will totally KEEP Candace!! She's the best! Thank you thank you yelp for the reviews on line!! Great Job to Candace - I will defiantly be seeing you again!! Michelle

Candace did an awesome job on my daughter's hair who desperately needed a haircut! I will be going…read moreto her next. Great location. Great avilability - even works on Sunday's!