This is a wonderful store to purchase furniture and carpet in one stop. No pressure to purchase…read more The sales staff (RobH) is knowledgeable and the installers are the business owners with a strong customer first attitude. Where do they get all these happy people from? I highly recommend this store and staff.

After a struggle with Brian (salesman) I'm very happy with Joe and the installer that made it all…read morehappen.

This store has two listings on Yelp. Same store, same location. I first left this review on the…read moreother listing, in case it sounds familiar. If you know what you need, and can grab it and go, this will be fine. Some nice folks work here. But boy, do I have a story. I went in looking for advice on what kind of sander to buy. Got some good advice, and ended up deciding on three separate sanders. The process up to now took 10-15 minutes because they were busy, and I told the guy helping me that I wasn't in a hurry. No biggie. This is where it got weird. They had one sander in stock, and were going to order the other two. At the info desk they gave me two sheets and the sander they had in stock, and directed me to the checkout after alerting the clerk there to make two receipts (maybe to keep track of the special order?). The clerk was confused, and asked if he could take care of the next, easier customer first. Okaaay. Then another checkout clerk came up . . . and took care of the NEXT person in line. (I was right there.) Then the first clerk started to wait on the THIRD person, who was kind enough to ask about whether I was next, to which the clerk replied as he gestured dismissively at me, "He's waiting." Which blew me away, but I figured would make a good story . . . until he started to take the FOURTH customer, at which point I thought, "perhaps if they lose a $350 order for three tools, they'll prioritize customer service." So I left, and ordered the sanders online through the other Ace in town. The Next Day!!! someone from this location called me, and told me the sander I'd ordered was in! So they apparently placed the order in spite of not ever seeing my credit card or getting my signature, expecting to bill me for it. I explained the above. Hopefully I won't be billed for an extra sander or three. Let the (prospective) buyer beware. Someone needs to spend some time on training employees at this location. Yikes! ADDENDUM: And THEN they called again the NEXT day!

Staff is always friendly and helpful. I was very disappointed when I purchased Roundup and all…read moreapplication instructions were in foreign language. I would expect English instructions to be included also

Rob was really great to work with....he just completed flooring in my new addition (kitchen and…read morescreen room floors plus my kitchen backsplash). It all turned out perfect...I love it. On my initial visit, he was very informative (showing me many options and walking me through pros and cons), the price was lower than other places, his staff was on time and did great clean up after the work. I would highly recommend this place to family and friends.

We're in the process of building our third house and will only buy flooring from Dubuque Furniture…read moreand Flooring. This is a family owned and run business and the customer service cannot be beat. Wide range of products in all price ranges. Rob and Lisa are both very knowledgeable about their products and have great design ideas. We always find something unique at this store whether it be flooring, furniture or home decor. 3x customer:)

I remodeled a kitchen that Wisconsin Woodworks provided the cabinets and countertops . After I…read moreinstalled the new cabinets they installed the new countertops and it looks perfect. I can't find the seam with out looking under the edge of the countertop since I know we're it was to begin with. They did the plank style flooring and the installer was very precise and friendly. Since then I have had them do the flooring on other remodeling jobs I'm working on and every one has been excellent workmanship with happy clients. 5 jobs so far. I'll will only work with Wisconsin Woodworks now. Jeff , with Downs Home Improvement

She was very responsive to messages she would do follow ups with us. Did an amazing job on our…read moreproject. Was very Respectful, has amazing communication skills. Her Estimate was reasonable and very detailed. We got a complete break down from start to finnish that pleased us.

I was in Steve's Ace Hardware on JFK 3 times in the last week. Bob helped me each time and showed…read moreme where to find the items I needed. He made it simple. I recommend the store to my friends.

Great products and service. They have products that you don't find elsewhere. Always…read moreknowledgeable staff ready to help.

We love our new yellow kitchen thanks to the team at Spahn and Rose and the amazing Benjamin Moore…read morepaint. The paint quality is next level and customer service is out of this world. We are so happy and will forever be loyal to our Spahn and rose family!

I contacted Affordable Door Service when I needed to replace a garage door opener. I normally…read morereplace my openers but the freezing weather and getting a one piece track (store bought tracks come in segments) was a no brainer. While gathering quotes, Joe was the one who actually paid attention to what I requested and matched me with the model I needed. There was no upselling. A competitor came in with a lower price, but that was only because they substituted a lower-performance opener. His quote didn't arrive the fastest, but once we started communicating, he was very responsive through text and kept the process moving. On installation day, he arrived on time, completed the work without any issues, and hauled away the old opener. The installation and wiring were clean and professional, and he took a few minutes to explain maintenance steps--like proper lubrication--that I hadn't been aware of. Overall, the experience was straightforward and reliable. When the second opener eventually needs replacing, I'll be calling Joe again.

Called to get a garage door repaired. They texted immediately and asked for photos. Said they would…read morecall the next morning with a service plan. That was 4 days ago and no call still. So I called overhead door and they were here a few hours later