John did my nails yesterday and they are truly THE NICEST SET IF ACRYLICS I HAVE EVER HAD. Before he did my fill (and repairing 2 nails that lifted completely off after having my nails done by another tech) my nails were flat, chunky, and boxy. After John took his time and attention to details on my nails, they look SO natural! I would not go to anyone else now. He takes pride in his work and it truly shows read more

Nu Nails - Nail Salons Near Me - Chardon, Ohio

Ken always does wonderful job and even stayed a little later to fit me in! Thank Nu Nails! read more

Nu Nails - Holiday nails - Nail Salons Near Me - Chardon, Ohio

Literally the worst place I've ever been. $48 for a gel mani that started lifting 2hrs afterwards. Besides the fact I'll have to get a polish change in a day but the fact I didn't see any new tools being used or even sterilized tools. read more

Nu Nails - 2hrs after. Lifting - Nail Salons Near Me - Chardon, Ohio

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Extremely over priced. Got 2 gel pedicures and a gel mani which totaled almost $200. For what? The gel mani was messy and the lady was worrying about everyone else in the building but my mom who was getting the manicure. The lady who did my pedicure was nice which is why they get 2 stars. Definitely not going to get any type of deal here. read more

It's just ok... quality of work not great but not bad. I got a gel pedicure and the polish isn't evenly applied.

if I could give ZERO stars I would! I made an appt for my daughter and I to both have manicure and pedicures for my fathers funeral. we both got our pedicures but my daughter did not get a manicure because someone else walked in with an appt. he left my daughter sitting there to take care of the lady that walked in, so we left. ALSO! I paid for gel! It is NOT gel! He had me put them under the light and all. well, he did good tricking me! They are thieves here. Please take your buisness elsewhere. read more

Had a great manicure and pedicure with Tracey. She was so sweet and very good. She is new to Nu nails. I highly recommend this place and ask for Tracey!! read more

One of the dirtiest nail salon I've ever been in..will not return. Great location. Very sad when there so much Competition out there you think that they would just be a lot cleaner and more customer service friendly read more

This is the worst place ever!!! They do not know how to do nails and the customer service is awful! Don't go here at all unless you want horrible looking nails! read more

A friend of mine is going on vacation and wanted to get a mani/pedi before her trip, so I decided to tag along. I got a mani/ pedi as well. The woman (whose name I did not get) did a decent job with the pedicure, aside from the fact that I had to finish scrubbing the dead skin off the back of my heels with a pumice stone when I got home. I had to consistently remind her that her UV light was not on every time she tried using it. For my gel manicure, I asked the woman if I could pick more than one color, and I was told that one of the colors I picked was "old", so I had to pick something else. Then she got annoyed because the new color I picked was brand new and she said she didn't like using new ones. Like excuse me? When all said and done, my gel manicure looked like absolute garbage! The polish was all tacky because it turns out her UV light battery was going dead. I ended up having to go back in and getting them fixed by another nail tech. Mind you I was in tears and the lady never once even apologized to me for providing such crappy service. Not sure why that woman is even working there. I am grateful for the guy who was able to fix them, but I certainly won't be going back there. The quality of the service I received is not worth the cost. read more

Been going there for years, went there 2 weeks ago they were rude, arguing with each other in their language, my sister got long coffin nails for $48 and when I asked the lady for the same she said $60. So I just had her do regular short acrylic, no paint. After she was done they were hideous, thin, & charged me $40! My 2 middle fingers broke after day 2. Definitely left unhappy. Should not have paid anything. read more

Nu Nails - After 6 days. - Nail Salons Near Me - Chardon, Ohio

$20 up charge for gel nails! Ridiculous!!!! Ask them to do exfoliating on the feet and they said "no you don't need it".

Thursday i came in and got a fill. they were extremely nice to me and i appreciate their work but i will never return again. i have one broken nail that i needed fixed and while the lady was fixing my nail she managed to break my pinky nail and charged me for it. i care a lot about my nails so paying more doesn't bother me but i feel that it was rude to break my nail and make me pay for it. my fill looked great and i loved it till about 3 hours later when my fingers started to burn. By friday night i had started ripping off these acrylics. Now it's Sunday, 3 days after getting the fill and there is BLISTERS forming on my finger tips and all of my cuticles are red and swollen. Needless to say, whatever they put on my nails went bad or was not cleaned or sanitized properly. I'm not one to bad talk any business but i will most definitely will never be returning to this establishment. read more

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Been coming here on and off for about 5+ years. Lots of change in management and nail techs. What used to be an "express pedicure" lasted up to 45 minutes. Now it's very rushed and definitely half the time of what it used to be. You'll get in quickly, but I felt very rushed and didn't get the pedicure I paid for. I've given them many chances, but have been pretty disappointed the last few visits. read more

I've been going here since this place opened and have never had a bad pedicure. Not sure why this place isn't rated higher. Had a very expensive pedicure at a salon and it didn't last nearly as long as the pedicures that I have received here. read more

Worst experience! My mom and I got pedicures and manicures hoping to spend quality time together. They sat us together for pedicure then separated us for nails. The girl who did my nails was nasty, rude, she was slamming things, refused to look for a color that I requested, ROUGH (my toes literally hurt for days after who knows what she did) It would be one thing to have a horrible customer experience and end up with great nails but this was also the worst gel mani job I've ever had. It hasn't been a week and all of my nails have begun to peel, same with my moms. NEVER AGAIN. read more

Had an appointment for my daughter and I, powder manicure and kids manicure. Walk in and they sat my 5 yr old daughter across the room from me so she got a lil upset, so the manager asked my tech kailey, to move next to the guy who was doing my daughters manicure, kailey audibly groaned and said "ok." She sat down and asked me if I wanted a manicure or just the powder and I said, "I'm sure I need a manicure haha" kailey said "is that a yes or a no?" She was irritated the entire time, never asked me how long or what shape I wanted my nails. She cut my cuticle (which I understands happens) I start bleeding, she never so much as said "oh sorry." She cured my nails one time, the whole $45 manicure took 15-20 mins tops, and the only thing she said was "I'll meet you up front." Super rude, and unprofessional. read more

If I could give zero stars, I would. These people are rude, rough and cheats. I have cuts on two of my toes that bled, and are sore. The nails are rough and jagged. The guy was very rough. He barely spoke to me. And when I went to pay, initially I was told one price and then they charged me another. Also, they either skim the change you are due, or they rudely take what they think they deserve as a tip! I paid for the service and was due five dollars change, but only got two! I will never go back. I am convinced the people running the place now, are not the same as have been running it for years. Or, they hate their jobs. Don't waste your money here. read more

This is the worst place i have ever been. Took my daughter with us when they reopened and the lady heather was so rude. She was also so rough that all my fingers were bleeding and she couldn't even shape them into oval right. She said a new set was $37. My daughter and I both got a new set ...She charged me $130...seriously...WTF? Never again would i go here and recommend that others do not as well. What a disappointment. Instead of a relaxing time after covid lock down...I left here so Pissed off i couldn't even think straight. read more

I would leave no stars if I could. I came in today (3/23/17) with my mother who is getting married and her other bridesmaid. It took three complaints from us for her to actually pay attention and take her time (she had already finished and rushed through my service) I don't even know the woman's name because there was zero consultation when I came in. She didn't ask me any questions in regards to what I wanted other than what color of polish to use. I wouldn't recommend going here to anyone. Nu Nails is the McDonald's of Nail Salons. read more

This was my first time st the salon and I couldn't be more pleased. Concidering I was a walk in, they had no trouble getting to me in a timely manner and performing professionally even after closing time. Everyone was very positive and professional. read more

I've been here twice in the last month. I find it very clean and haven't had to wait. I do go early not long after they open and I get a gel manicure. I like the set up, there is a large tv playing classic movies on AMC. I don't really like to chit chat and this takes the pressure off. The very best part is that my nails have been absolutely perfect both times and honestly that's what I'm going for. Every time I go in I see people I know. Why this place isn't rated higher is a mystery to me, I am super satisfied and am glad I tried it. read more

I'm so irritated by my $70 experience that I'm writing this here and on their Facebook. I used to come here all the time about a year ago and was always pleased with the results. I went back and it was the WORST experience. The spa pedicure was ok, however the leg massage was literally her just putting lotion on my legs, no massaging involved. My shellac manicure is the worst I have ever gotten. First I told her I wanted to keep my nails long and she cut them all off. My nails are jagged and the edges are all kinds of rough in addition to now being short and stubby. There's polish all over my fingers and its uneven on my nails. The hand "massage" was her again just putting lotion on. She didn't even have me take my Fitbit off and barely put lotion on and rubbed in one spot so it felt like she was trying to rub my skin off. Their prices went up and they went downhill. I will never be returning. read more

Will never go back. The nail tech I had was so rude and threw a hissy fit while ringing me out over a simple misunderstanding. No clue what she said because of all the jibber jabber. read more