Today was the very first time I have had a facial. I cannot wait to get another one. Courtney took…read moresuch great care of me. The products they used for my skin are amazing!!! This facial was custom made for my skin, and I can't even begin to describe how soft my skin is now! The vibe was just SERENITY! Courtney also included light massage, which I desperately needed. I feel so good after leaving. I highly recommend this place. It was my first time coming there, and you can guarantee it won't be my last! They've earned a customer for life! Let me add how CLEAN this place is too! Clean, and inviting! Please make sure you come here at least once. If you're not sold, you may need some inner help.

Courtney was fantastic! I had my eyebrows and face wax done. She did a great job. She made me…read morefeel comfortable right away. Definitely would go back.

Full disclosure, I have been going to Seriously Skin for a few years for neurotoxin treatments. It…read morestruck me odd that a 3% surcharge was added if you use a credit card for payment. All the treatments at this practice are well over $100 since they are cosmetic. IMO, who walks around with cash to cover this. However, the reason I am writing this review is concerning the experience I had today. As always, when called back I was asked about the treatments I wanted. The assistant was insistent on trying to sell me additional treatments that I was not interested in and seemed confused when I repeatedly stated what I wanted done. Please note, I always do the same thing, brow furrow and crows feet. I am not exaggerating when she repeatedly stated that I wanted two other areas for neurotoxin treatment that I did not want (forehead and lower face). I corrected her multiple times and it struck me odd as I always do the same thing. I was stunned when Dr. Tish came in and injected my forehead (her habit is to come in and inject without verifying the areas). I stopped her from proceeding. Please understand, my forehead doesn't need help, but my eyes and furrow do. As you all know, the neurotoxins are extremely expensive and she wasted my money injecting an area that I didn't want injected. And as a result, less was left for the areas that I wanted targeted. I assumed she would apologize for the mistake and then correct the error. No, she did not. I am extremely dissatisfied with the results as I didn't get the full service that I paid for and she didn't offer to remedy the situation. I will never go there again and you are a fool if you trust your face to her. Lastly, any Doctor that is doing a procedure should, out of due diligence, confirm with the patient the procedure. She never has done that and in my mind, it is lazy and borderline malpractice.

Dr. Kish has an Amazing new Esthetician! Daniella is amazing and takes her time with her clients…read more She is a breath of fresh air. Highly recommend her

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

If you say something their office manager doesn't like while your on the phone she will put you on…read morehold until the store closes and she doesn't have to talk to you anymore. She left me on hold for 25 minute until after closing time and I finally gave up.

Dr. Delost is a highly competent, conscientious, and benevolent physician. I have been seeing him…read morefor just about a year now and have nothing but good things to say about him and the team he leads. Thank you for everything you do!

I had a consult today with Stacey, and I enjoyed everything about the experience! The building…read moreitself is gorgeous and all of the staff are so friendly. Stacey was amazing, and I loved how she let me chat away all of my skin issues and what I'm hoping to accomplish with her. She was very informative and helpful. I can't wait to return to Stacey!

Trouvé keeps claiming I have cancelled multiple appointments going back years. But those…read morecancellations weren't apparently intolerable enough to end the relationship when they occurred. In reality they are peeved that I posted my honest online review. Years ago when they were in a nondescript office complex, they did not enforce their cancellation policy. Over nearly a decade I cancelled 3 appts (they were petty enough to comb their records & check) and that is only because I was genuinely sick. If I had to pay fees for these missed appts I never would have continued services here & definitely would not have pre-paid thousands in cash for 6 microneedling treatments in 2026. They do not do anything special in comparison to other medspas and the only reason I kept going here is to not get hit with surprise rules (like this newfound enthusiasm for previously unenforced policies). They recently moved to a new building which now they apparently have to pay out the wazoo for and suddenly they are enforcing anything & everything to wring you dry. They also see fit to arbitrarily double these fees whenever they feel like it from $75 to $150 w/ no rhyme or reason. Do not believe the sweet as pie "girl how you doin" jazz. They are 2-faced mean girl bullies to the core. They finally canceled my upcoming appointment and have agreed to refund me my remaining balance, which I asked for 3 months ago bc I do not feel comfortable with these people. At that time they refused to refund me bc it was against their "policy." Well what do you know another policy has changed overnight!! Another Trouvé sleight of hand. There will be many of those.Half of my sessions were also performed by non-RN's for procedures that are not just surface level peels but more invasive like microneedling. This is certainly not anything I have encountered at other med spas at this price point. Here's where it gets good : They had the nerve to: 1.) email, 2.) text AND 3.) send me a typed letter to my home about my future appt they were canceling and the return of my balance as if I am being canceled a front row seat with the Pope & not being given the favor of no longer having to frequent some dodgy medspa. I guess some people (rando nobodies who have gotten in over their heads with expanding their business) just have to do things in triplicate w/o addressing the real reason they're angry to make themselves feel vindicated. Ok divas: if you are holding onto someone's money she prepaid give it back to her when she no longer wishes to do business with you and your passive aggressive tendencies can remain in the dark & reviews would not expose you. The nerve they had to act like it was all their idea in the first place to refund me my money and cancel my appointments, using such emphatic language to boot LOL keep the letters coming. Next are you going to get a hot air balloon in front of my house telling me my appointments are canceled? A message in a bottle by way of Lake Erie? ‍ Smoke signals? Bc you have exhausted the known communications technologies of Western civilization. The Trouvé experience: getting hit with ridiculous fees out of nowhere (& have them double!) and then when you're puzzled about it get told they are suddenly enforcing policies that have been dormant for the entirety of the business. Ask to have your cash balance returned and future appts cancelled & they refuse & then have them abruptly change their mind be they rewrite policies to favor their interests and not the consumer. Have invasive procedures performed by estheticians not RN's. Expose them and watch them throw a hissy fit but in person experience profound cognitive dissonance when they "heyyyyy bestie!" you (ie empty playacting devoid of sincerity.) A medspa sells something unusually dependent on trust, reputation and atmosphere. Prospective clients are wondering, Are these people competent? Will they treat me well? Is this place worth the premium for expensive elective treatments? Answer: RUN! Avoid these mercenary snakes!

The atmosphere is very inviting, there is a bar and pool table and a smoke section in the back they…read moreoffer so many services such as massages, facials mani/pedi. Their drinks were amazing Dion the bartender was very professional and personable with each guest this place is for sure a 10/10 for men and women!!

I needed place that caters to women.It seemed like a salon for men. But I appreciate their response…read moreto me.

Young girl who did my pedicure was very sweet but that's all I can say I enjoyed felt she was…read morerushing after I waited 20 minutes past my appt time. Base coat 3 coats of polish and a top coats without letting each one dry it was all clumpy and messed up before I got to my car, went straight home and removed it. Very dissappointed

Had a big event to attend and needed a pedi done last minute! Anni was my tech! She was absolutely…read morecharming, accomodating and did a stellar job! I got the "Midnight Cowboy" Gel Polish! EEEE HAWW! I'm already into my 3rd week and it's still amazing! Lovely atmosphere, very calming and the staff ROCKS! They have the cutest footwear, clothing and accessories to shop for as well! Everyone is just very positive and professional! BEST place to visit--Big City treatment in Madison Village! Competitive pricing and worth the service! See you gals again soon!

The service was top notch. We were seated quickly and immediately immediately asked for our drinks…read more The waiter came by twice to ask us if we were ready to order because we were chatting and not ready. The first time our food was ready quickly. It was fresh and hot and delicious. The manager came around to ask us how our food was and the bill was brought promptly when we were ready for it. The whole place had a great vibe and we enjoyed the ambience, but it was also a great place to meet up with others and chat. I highly recommend.

Have been going to this salon for almost a year now after moving to the area. I have short fine…read morehair which is difficult to cut well. I am a bit picky about how it is cut as well. When I called the lady that answered recommended Emma. She is absolutely fantastic, I'll be quite happy if nobody else ever cuts my hair besides her. She is also great about recommending good easy to use products that fit my busy lifestyle complete with frequent travel for business. My wife also starting going to Emma and has had a number of massages here that she raves about (unsure of massage therapists name). Bottom line..,...highly recommend.