Always been amazing. Had so much fun nerding out at the knife counter, the younger fella whose name…read moreI can't remember was more than accommodating and really knew his stuff! I am hard to impress when it comes to pocket knives. Very reasonable prices for brick and mortar store, often seeing people charging a lot closer to msrp and higher in Seattle. Go get a sick spyderco pm2 in cruwear with canvas micarta, or maybe the salt serious pm2 in glorious magnacut! Or just a mora if you need an amazing 20$ knife. Best part of the store? Definitely be the weirdo Joe M. In the back of the house, that guy is hilarious. Maybe one of the best people I've met.

Apparently when my wife comes to the store for a drill bit and thread tap for a fitting and has the…read morefitting in hand, not knowing the exact size of the fitting is enough reason to treat her like an idiot. Do better people, you just lost a customer. Westside building center in lynden took the time to track down what was needed in a kind and professional manner, they will be our first choice from now on.

Great hardware store for all your needs. Friendly staff and a wide variety of tools and supplies…read morefor your various projects. If you need help the folks that work there are very knowledgeable and helpful. Definitely a handy place to have in town.

Always friendly and helpful. They have everything you want and more, and know how to fix and use…read moreanything! They are closed Sunday, so plan accordingly. Shop local!

Lived on Orcas for the last 7 years and have built a house, garage and greenhouse there. Island…read moreHardware has been great. They are well stocked and staff are incredibly friendly and helpful. I am there a couple times a week. Riley has been a life-saver.

This store is a life saver!…read more We are contractors and had a job on Orcas Island. We had never been to Orcas before and were unfamiliar with the area. Before we set out for the island, I looked up local hardware stores (just in case). I found Island Hardware & Supply, called them to make sure they would have what we MIGHT need, hopped in the truck and got on the ferry. OF COURSE it turned out that we DID need some items, so we set off for the Hardware store. We got lost and ended up at the little hardware store in East Sound - we thought we were at the right store, but they didn't have any of the supplies we needed. We were pretty confused until I found out from a local resident that the little hardware store in East Sound is on North Beach Road, and the big hardware store (Island Hardware) is on West Beach Road. So we hopped back in the truck again, and set out to find Island Hardware. (yes, we got losat again...but eventually figured it out) We were so relieved when we located the store and were able to purchase the supplies we needed, because we were thinking that we would have to get on the ferry and drive to the home depot in Mt Vernon (that would have taken forever). Island Hardware had all the stuff we wanted, lumber, tools, big bolts, lag screws, plumbing supplies etc. They even have a couple of little gas pumps which was handy for us. We had the occassion to go back up to Orcas for round two of the job which was exterior painting. The paint we purchased needed to be re-tinted at the last minute. We remembered that Island Hardware had a paint department and took the buckets of paint to them with our fingers crossed. Even though we didn't buy the paint from them, they happily re-tinted it for us...I thought that was pretty generous and excellent customer service!

Great store for interesting browsing and specifically for grilling and plants in early spring…read more The service is friendly and the staff is knowledgeable. Prices are decent. We'll be back in the future!

First class staff. Helpful. Knowledgeable. Answer the phone and go above and beyond to support you!…read more Store is well-stocked, organized and staffed with folks who want to support you.

If you live, boat or visit Anacortes, the only hardware store that has it all is Sebo's Henry…read moreHardware. We keep our old (1941) wooden trawler there at Anchor Cove -- and we're in Sevo's sometimes twice in a day (we forget stuff). The most helpful (and cheerful!) staff, the best selection and we always leave satisfied!! Thank you to all the Sebo's folks!

Great store. Great staff. I'm only in town for a residential job but visiting from Seattle. Had the…read moreparticular putty I needed. Sherwin Williams and Ace both treated my like I was ruining their day by asking for this putty. Next time I'm in town for a job I'll come to this store only

Once again this Ace Hardware failed to help and treat customers with respect. I reviewed this store…read moreover one year ago and it's still the same crappy store with crappy unhappy and mean staff. Nobody seems happy to be there and it's a hassle for them to assist you. At all cost, stay away from this store and travel to Lynden or even Bellingham Ace Hardware. You will be much happier. Sorry Ferndale Ace Hardware, your store just sucks.

Customer service is the worst here. Stood at the paint counter for ten minutes while the two women…read moreat the main register chatted it up with each other. Finally, Anne, the older woman, moved away from the register to go put something away and looked right at me, but didnt offer to help or get someone to help. Finally, I asked if someone could help me get some paint and Anne, in a condescending, syrupy sweet voice said "We'll get someone right over to help you!" She's always like this-rude and condescending to the women, but oh so nice to the men. Its pathetic. Later, as I was paying for my items and my coupon didnt work, Anne came over to help the cashier and said "we're just having one of those days" while giving me a dirty look. Every time I'm in there, she acts like its a personal insult to have to help anyone. Just retire already. While I was waiting, I saw no less than six people working at the store on a Tuesday afternoon, so if any employees actually cared to help out, it would be a well-staffed store. Instead its just a bunch of paid dead weight. There's an older gentleman there, I believe his name is Martin, who is wonderful-very helpful and knowledgeable, but the rest of the staff is miserable. Given the multiple reviews over a span of years about the same issue, its clear that the manager and owner dont care, so now I drive all the way out to Lynden and support that well stocked store and kind and knowledgeable staff. Most of the staff at Lynden Ace are high schoolers but have much higher maturity levels than pissy old Anne.

I've been shopping at Ekrem Hardware for many years and I still go there. It's a great local…read morehardware store to go to! Excellent customer service! I highly recommend going shopping here!

Five stars is the max rating allowed, but I want to give them a 10! I've been buying here for the…read morepast 8 years, and will buy - both personally and for our business - from no one else. Their staff is well trained, friendly and professional - they bend over backwards to satisfy customers. We have also placed innumerable special orders, and they have satisfied 100% of the time. And in support of local woodworkers, they even give a discount to our woodworking club, the Northwest Corner Woodworkers Association. Their inventory for fasteners of all kinds exceeds what the big box hardware stores offer. I highly recommend Ekrem's to any and all I come in contact with regarding where to go for hardware supplies. If you want to contact me to confirm my extreme confidence in Ekrem's, contact me through our business website - KairosInkleLooms.com.

Good customer service over the phone was very helpful in person. Prices aren't too jacked up…read moreespecially for being on a island.

I will not shop here again. Even if I need an item, I would rather do without. I bought a hatchet…read morethat was poorly designed. I brought it back the next day to exchange for a more expensive hatchet and they have a no exchange policy. The guy behind the counter not even helping me picked up the axe and decided to juggle it to demonstrate how nice it was. I am no stranger to axes, chain saws. In fact I was a tree climber when I was younger. What a junk show of a store including the manager - Scott Lancaster. I travel a lot and like to support the smaller hardware stores in smaller locations.

As a lifelong customer, you can't do better than Petersen Christmas tree trees!…read more Bring your family pick your tree, cut it and make a day out of it or pick from the generous supply of already cut trees. The service was outstanding and the selection and value met all of my needs.

A great place to buy a tree. We've often bought trees here. It's a convenient distance from…read moreBellingham and they have trees of all sizes and types. I prefer the Noble Pine myself and they have a great selection of these. Also, the people are very nice and they offer to wrap your tree for the tide home and I seem to remember hot coffee and maybe even hot cocoa being available.