Dr Ficht responsive and a good diagnostician. His office staff are welcoming and friendly. We have…read morebeen patients for over 10 years and appreciate his availability; he takes the time to,listen and provide good medical suggestions. He called us after my wife's recent hip surgery to inquire about the surgery and her recuperation. If you are looking for a quality and experienced physician, he is your go-to provider.

I am a Psychiatric Nurse Practitioner who just finished my second annual physical with Melissa…read moreMaloney, NP. Both office visits were the most relaxed, thorough and comprehensive physical exams I've ever received. Dr. Kay Ficht is, in my professional opinion, the best internist in the Newburyport area....and apparently North Shore Magazine agrees. What a combo ! His entire staff is amazing. So glad I'm under their care.

Staff is so lovely, Dr Lisa was so kind, patient, and comforting throughout my entire appointment…read more She pays attention to all thoughts and concerns and does everything she can to make sure you walk out feeling much better than when you came in. I've never felt so truly seen and cared for by a doctor before, and I feel like my future feels brighter because of it! Would recommend over and over!

Small office but Dr Lisa has a Hugh heart for her patients. She is not hurried to get you out of…read moreher office instead, she takes the time to care for you as a person and not just a number in the medical system. She makes you feel comfortable, heard and respected and these are wonderful traits of a good doctor and person. She's excellent in following up with patients needs, referrals as well as checking in on patients. I highly recommend her to any one who needs a caring doctor.

Exceptional Health is a fantastic practice. The team is dedicated and really cares about helping…read moreyou reach your health goals. The service is great, and it's definitely worth the investment.

Exceptional Health stands out in concierge internal medicine with their exceptional approach to…read morecare. The team's dedication and genuine support really make me feel beyond cared for. My doctor found medical issues no one else has picked up on before. I finally feel like I'm on the right track!

Firefly has been amazing! As someone who hasn't had a PCP in years, and didn't know how to go about…read moregetting one, I was amazed that it took me about 5 minutes to download the app, schedule an appointment, and set up my insurance. I've met with multiple members of my care team, all virtual, and the experience has been significantly easier and better than waiting at the doctors. I love the chat features, and it's super easy because all my info is stored right there!

Extremely frustrating and inconsistent care. In October, I…read morehad a UTI and was prescribed antibiotics immediately based on symptoms. Seven months later, I had the same symptoms and was told I now needed lab testing before treatment would even be considered. The "standard of care" seems to change depending on the day, which makes it very hard to trust the guidance you're getting. The overall experience feels slow, rigid, and impractical. Messaging takes 30-45 minutes per response, and conversations often get cut off at the end of the day, forcing simple issues to drag into the next day. What's most frustrating is being told to go to urgent care for issues that should reasonably be handled by a primary care provider. That defeats the entire purpose of having a PCP and often results in additional out-of-pocket costs. Even routine care felt limited. During a scheduled physical, I was told I couldn't discuss basic health concerns and had to book (and pay for) a separate visit as a physical was just to "cover the basics". Huh???? Not to mention the NP was cold and short throughout the entire interaction. Overall, this does not feel like accessible or effective primary care. It feels like a fragmented system that adds extra steps, delays, and costs for very basic issues. 0/10 would not recommend.

At the time of my writing of this comment regarding Synergy Private Health, there are only two…read morecomments appearing here on Yelp, both of them quite negative. I am writing to say that my experience and opinion of SPH has been extremely positive. Dr Parks, the medical director, has been my primary doctor for two years. She has provided me with nothing but excellent quality and compassionate care In helping me deal with, and recover from, a complex condition. Besides Dr Parks, every single member of the Synergy Team that I have dealt with has been, in my opinion, extremely competent, efficient, friendly, and responsive. In summary, the whole place is a class act, and I am receiving the best medical care that I ever have in my life.

I've been a patient of Synergy Private Health for 2+ years, and I am really impressed with the…read morepractice they've built. I've had first-hand experience with both Dr Pardo and Dr Phillips, and they are equal parts excellent doctors and empathetic humans. I appreciate Synergy's commitment to delivering great, integrative care - including primary care and science-backed functional/lifestyle medicine. I've had a very positive experience with this practice and recommend it highly.

I emailed the office and filled out an inquiry on their website. Two weeks have now passed, and I…read morehave yet to hear from them. I remember calling a year ago and having a similar problems with responses. Perhaps, Dr. Peter Sacchetti is better in-person than with his communication with patients out of his office. However, for me, I would not trust my health to a person or office that can't return an email. I would advice against this practice.

From the owner: internal medicineread more