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    Synergy Private Health

    3.0 (4 reviews)
    Closed 8:00 am - 4:30 pm

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    2 years ago

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    Primary Care of Wellesley

    Primary Care of Wellesley

    1.0(5 reviews)
    0.4 mi

    My primary care doctor of 35 years retired and then they booted me out of their practice. Terribly…read moreto do that to long standing patients.

    My PCP for 20 years left the practice in Nov of 2025. Originally her patients were told she was…read moretaking a leave of absence from June to September 2025. Then in September we were told she was coming back soon but would not be able to do "any heavy lifting like for exams." Her staff told me that they could not tell me what was going on but that she would be back in October. And then i received a message on Patient Gateway and a letter stating that she wasn't coming back and I had 90 days to chose another PCP. In the meantime I was seen by a PA for a shoulder pain who told me I should go to physical therapy without an X-ray. Fortunately I ignored her advice and went to an orthopedist who took an X-ray and diagnosed arthritis which would have become worse with the PAs advise. Now the office staff says that my PCP "retired." Since my original PCP left the practiceit is quickly failing. Half the time when you call you cannot get through, just left listeNing to music and the other half you get the answering service (and not during lunch or after hours). The last phone call I received from the office was to set up an appointment with my new PCP who I was told had been referred for me by my original PCP. Neither the staff member or myself knows when this referral was made: at the beginning of the leave of absence, during the leave of absence or after my Dr "retired" decided to work elsewhere, was forced to leave, was placed in a care facility, or died. Whatever happened it was handled badly by the staff, the practice manager, the hospital, and/or the MGH,B&W partnership. Whatever happened it is not good for the patients.

    Synergy Private Health - internalmed - Updated September 2026

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