Always excellent care under Dr Richards and his team! No problem with refill meds! And get a call…read morefrom his team asking how I am doing! They are the best!

One of their doctors is a hack. I complained about the standard of care my wife was receiving. At…read morethat time, she had double pneumonia, her CHF was acting up and was pretty sick. Anne said on a Thursday to just rest and she'd see my wife that following Monday. That Saturday she was rushed to the ED and admitted until Monday. When I did call and complain about her lack of concern or her refusal to call in an antibiotic until that Monday they acting all sorry. Complete bullshi* Originally they said that she could switch Drs. Before she had a chance to look up the other Drs they mailed out a letter saying they'll no longer be caring for my wife and sent her the consent to release information forms when she finds a new Dr. So she has CHF, still has pneumonia and is extremely weak still and they cut her lose. Don't go to them if you care about your loved ones. If my wife listened to Anne and waited until Monday to see her, she would have had a heart attack drowning in her own fluids. Unethical, unprofessional and absolutely no compassion. Shame on those rotten people

I have been going to this practice for 25+ years, my whole family have been their patients...I live…read more50 minutes away from the practice now but It's so worth it to me...started with Joan, and have been seeing Joanne for the last 10 years or so...the continuity, professionalism, and staff retention throughout the practice is remarkable...I have recommended it to friends and will continue to rave about them...

I was just in for a physical with Joanne and I have to say it was the most thorough physical I have…read moreever received! They were all very professional and took the time to make me feel extremely comfortable. I would highly recommend.

The staff believed in me before I could believe in myself. I recommend Liberty to anyone suffering…read morethe horrors of addiction. Life is rife with plot twists. You don't have to travel the road alone. Reach out; they are there to help you navigate the path.

From the owner: Addiction to drugs or alcohol is not a choice, nor is it a moral failing. Addiction is a disease,…read moreand like many diseases, it can be treated by medical professionals in the proper setting. Liberty Health Services is the most effective medical detox center for substance abuse treatment in New England. Located in beautiful New Hampshire, Liberty Health Services can provide the acute care you need to begin your recovery journey.

So I had to have my Ulner nerve relocated in my arm. My PCP referred me to Concord Orthopaedics…read more Dr. Klingler and his team were very professional with the consultation as well as the surgery and post follow up.

Complete shit show! Very unprofessional. They received my referral and never contacted me for an…read moreappointment. When I called them 22 days later they told me they could schedule me three months out, but only with a PA.

My dad broke his hips. His surgeries went well and we were very happy. In April 2026, we went to…read morethe ER. He needed hernia surgery. We were discouraged from getting surgery. We went to Exeter. Had the surgery and dad is doing great. The hernia surgeon at PMC was worried dad would die on the table. I get it, surgery on a 95 year old is scary. I did tell them I was disappointed with Dr. Scott Phillips. Dad was in a world of pain. Exeter hospital did a great job.

Worst care I have ever been given. I would never go there again. The PA Scott was an absolute joke…read more I left there and headed to another ER for actual help.

Nurses and administration are OK, but the doctor and PA were not good at all. Never returned…read morecalls, wasn't sympathetic to patience comfort. Boston Dana Farber was awesome, Londonderry not so much. We should of gone to Norris Cotton instead. When someone is terminally Ill with cancer, the doctors should show compassion and caring. None of that was evident here.

This was my 2 nd time getting Chem ...1st 8 in Boston 2010. The Londonderry office , starting with…read morethe receptionist were always smiling, helpful, compassionate and caring. I had 2 chemos for 9 weeks then 1 every 3 weeks for 11 months . My Chemo nurse was a joy and very compassionate ....she loved her work and All of us ! I was very sick, weak and often depressed but looked forward to her encouraging words. She was right on with my complaints and was a good listener.I disliked going every 3 weeks but looked forward to her optimistic & calm demeanor .A huge thank you to H F my nurse...you made a big difference !

I have found the PA's to be more attentive to serious medical situations than the doctors. The…read morepractice has grown so fast that the doctors don't have time to follow up with patients. Most times you are referred to a PA Even when a patient has a very serious condition that leads to hospitalization and death. Also, the staff And doctors don't have time to answer requests for refills on prescriptions. I finally called today because a request from my pharmacy has no follow up at DMC. I was told today they are 900 prescriptions behind.

I am extremely disappointed with the level of care and communication from this office. After…read moremultiple online prescription refill requests and several phone calls, I was repeatedly told that my refill was being handled and that everything was set. Despite those assurances, it took 11 days for my prescription to actually be refilled, creating unnecessary stress and inconvenience. The issues continued when I had a physical appointment scheduled, only for the office to cancel it the day of and reschedule me with a new provider. That provider then canceled the appointment the day before it was supposed to happen. The final incident was especially concerning. I brought my 8-year-old son to the walk-in clinic one evening, and despite there being no patients waiting, we were refused care because the office claimed I had transferred his care elsewhere. This was confusing and frustrating, especially since my entire family had been patients at this practice. Healthcare requires trust, communication, and reliability. Unfortunately, after these repeated experiences, we no longer feel confident continuing care here and will be transferring our entire family to another practice.