I can see why these guys got 5* on Yelp. Only wish I had more stars to give them…read more 24 hr turn around time to get an ancient non-functional water heater out of a mess of a crawlspace, and then install a tankless Navien water heater in. Amazing workmanship with attention to detail. Extremely professional and pleasant to be around. Will definitely be calling them back for any future work. Thank you George, John, and Art!!

Georg was very accommodating. His price was reasonable and the job was done quickly and very well…read more He was neat and friendly as well as professional. I had another quote for $1,000 higher. Some of these places really try to gouge you.

Chris is the best plumber I've ever had. He constantly is…read moreaware of the latest technologies and gets the best equipment. He's done tankless installs for me, on multiple properties. He's fast and always for the right price. He's a plumbing wizard.

super responsive and helpful in solving issues with my water heater. Spent a lot of time working…read morewith me to diagnose the problem and find the right solution. Puts you first, which is really refreshing to see! I would definitely recommend for all your water heater needs.

Very pleased with the response time and professionalism of Selina answering calls and setting…read moreappointments, and with the expertise and high quality work of Steve. Two years ago, Steve replaced our outdoor fan motor and high voltage absorption capacitor, prolonging the life of our ac unit until this week. Our 17-year-old ac unit stopped working on Monday, Steve came out Tuesday and gave us estimates within the hour of replacing our unit (the compressor was broken), and today (Saturday) our new unit is being set up! Considering it's the middle of summer, I'm super grateful that things moved so smoothly. I thank Steve for his great communication and hard work in the heat all day Saturday! He didn't leave until almost 8 p.m. because he wanted to make sure our a/c was running smoothly. Then he came Sunday to make a few adjustments to the new central heat system. I appreciate it!

Great all around! Response and communication was clear, frequent, cost effective and valuable…read more After four plumbing companies came through, they were the first to pinpoint my worst sewer issue and tell me my sewer is actually buried rather than exposed under the house. This makes a difference when prioritizing what to repair or replace on a 100-year old house. I'm so thankful to find Selina and Steve for my plumbing needs. I'm happy that they looked at my system holistically and gave me a phased approach to prevent backups or worst case, a pipe break that will cost me way more headaches. It's like when your old car leaks oil. Is it from the gaskets, seals, or oil pan? Which one is worse? The worst part of my sewer system is the cracked connection to the City. Instead of pulling permits or digging, Quest was able to do the repair using an existing sewer manhole. This work has a long warranty and now I can have peace of mind. Thank you!

Excellent service! I contact the for a leak that I had in my house and they reponse very quick and…read moresolve the leak in a few hours.

The best plumbing company!! They go out of their way to help out in an emergency!! They are my go…read moreto company when I need plumbing services at my business! George, Corina are so helpful and accommodating! Alex who is great! Always gets the job done in no time!! Hire them! They do the job!

We had an issue with our old kenmore water heater and I spoke to Henry and he came over right away,…read moreafter he inspected and we found out how old it was we had him replace for a new one. We are very happy with the process with dealing with this company and recommend them if you need water heater repairs. Pricing was explained and fair for the options we chose for replacement of the heater, the quoted price was very comparable to most companies

Knowledge, honest and reasonable. Harry was great. Helped…read moreus with our warranty as well and how to better maintain our water heater. Plumbers can easily take advantage of our Ignorance when it comes to water heaters by inflating prices or adding unnecessary work. He did not. He walked us through the what's and whys and showed us. Water heater is working beautiful. Thank you!

I got both a heater and air-conditioner from him. Did consider two other bids before I chose David…read moreKester (he was actually less expensive). He sent their best installer who did a very professional job. They were supposed to deliver a winter cover for my air-conditioner and gave me the wrong size. David was very apologetic, ordered the right one and dropped it at our house as soon as it arrived. All in all, did everything he promised.

We called Kester after reading all the glowing reviews here on Yelp. He came to our house to…read moreestimate a new heating/cooling system and spent almost an hour with us discussing our needs and assessing our current system. He left, promising an estimate within three days. Frankly, at that point, the business was his to lose - Dave is everything you've read here: knowlegeable, courteous, professional - overall extremely impressive. We had three different companies visit us that day, and my wife and I agreed that we'd go with Kester even given a reasonable cost premium - that was how comfortable we felt with him at that point. Three days came and went. We had the estimates from the other two companies promptly. But absolutely nothing from Kester. My wife called to make sure he had the correct email address (and received no response to her voicemail). I called - twice over a period of several weeks - and again our messages failed to prompt a return call. Not even the courtesy of letting us know - for whatever reason - that he wouldn't or couldn't take on the project. So, our project has been stalled for almost a month as we waited for what was our preferred vendor to deliver the promised estimate - and we still have absolutely no idea why we didn't receive it. That said, it's only fair to acknowledge that this post-visit behavior was completely inconsistent with the Kester we met in person, but - given the lack of follow-up and communication - we have no option but to rate our overall experience as frustrating and disappointing.

Had a clogged sink 18 hours before our Halloween Party and needed this resolved ASAP. Called and…read morehad a pick-up right away which was a surprise! I'm so used to being routed to an automatic voicemail or nonsense that getting in contact with someone who can assess my problem over the phone and let me know if someone was available was great. With a stroke of luck I had Armen arrive at my home within 15 minutes (we apparently live close by) and he was able to resolve my clog within 2 hours at a reasonable price at short notice on a weekend. House was clean and I had pleasant interactions with him while he figured out the problem (typical clog that needed snaking but 50 ft down the line).

I searched over 1 month for a licensed, bonded, insured +worker compensation company to dig a…read moretrench 65ft, around a tree and under a walkway. So many companies were unskilled, scams, unlicensed, price gougers etc. I am an over protective homeowner and need things done right, I will hunt for the right person until I find them. I finally ran across New Flo plumbing! They answered my call the first time, committed to a time to come and confirm the work the next day, performed the job the same day and left everything perfectly as needed. There was one small hiccup I noticed the next morning. I phoned, they came immediately and made the correction. Done! This is a family business and the RMO was on site doing the work! So for those that say these types of people do not exist. I am here to tell you that they do! It was a pleasure doing business with this company.

My air conditioning unit blew out and I contacted a couple AC people in my area, Libar was…read moreresponsive and quickly came and gave me a quote which turned out to be the lowest by a significant margin after asking for a quote from a few more AC people. Libar also made sure to test it extensively and was very knowledgeable and able to ask any questions and even give tips on how to make the AC last for a long time. Highly recommend him, our AC is working great since the install.

Kali AC was amazing! My condo had the original thermostat from the 80's which was awful. Kali came…read moreand replaced the old with a brand new Google Nest. Friendly & fast service and no mess!