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    Free Flo Rooter Drains & Plumbing

    5.0 (4.2k reviews)
    Open • 6:00 am - 12:00 AM (Next day)

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    10 minutes

    Response rate

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    Aimee S.

    What started as what we hoped would be a quick hydro-jet cleanout in our backyard turned into a week and a half of incredibly difficult, labor-intensive work. Our outdoor drains were old and badly deteriorated, and every few feet Patrick and his crew uncovered another problem. From start to finish, Patrick was honest, thoughtful, and incredibly thorough--even as he had to deliver more and more bad news. He kept us informed, explained everything clearly, and continued working through each new challenge, making the absolute best of a very difficult situation. We truly cannot thank Patrick and his crew enough for their hard work, persistence, and care. They went above and beyond for us, and we would absolutely recommend them to anyone looking for an honest, dependable, and hardworking plumber.

    Had a leaky pipe, did a search on Yelp, and several companies responded. FFRD&P said they could arrive in a few hours. Steve, the tech arrived, and said they'd need to replace the pipes. I asked how long it would take and how much it would cost. He wouldn't specify how long it would take, but said it would be $450. I figured at that cost it would take some time/effort so I said ok. Later, Steve said he had to wait for glue to cure and if it was okay if he left to grab lunch. That was less than 45 mins after his assistant, who did all the work, started. So total job consisted of less than 45 mins of labor replacing the pvc pipes and cost was $450. Seemed excessive. When Steve returned, I said we've had a lot of plumbing done by several companies over the years and 45 mins of labor for $450 seemed steep, unless they charge $600/hr. He said it wasn't his fault they work fast. I gave him an out by saying if he looked at me in the eyes and could honestly say that was $450 worth of work, I'd pay it. He said it was. Company was responsive, and I hope the work is good, but $450 for less than 45 mins of labor. I guess I'm still looking for a plumber that does good work, is responsive, and is competitively priced.

    Ben
    Jeff H.

    Free flow was able to clear a line that my plumber said wasn't possible. Ben is the best - he did such a great job at a very reasonable price. Wish I could give them 10 stars.

    Anthony cleaning up after clearing out the blockage
    Alex B.

    So my sink decided to clog up in the middle of the night, and I had to start seeking a plumber since I don't own an auger to clear it myself. After a thorough search, Free Flo Rooter came up multiple times and the reviews were both varied and positive. Anthony was communicative and personable throughout the entire process. He was extremely transparent regarding pricing even before he got to work, and the amount never changed up post job, as I see is common in this industry. His unbridled professionalism and gentle nature, as my 5 year old daughter was asking questions regarding the process, was unrivaled by any other contractor that I've hired. Due to Anthony's amazing work, I will be making Free Flo Rooters my primary plumbing service going forward. This is my first property, and I'm very picky with whom I allow to do work, and I was thoroughly impressed by Anthony. I highly recommend him and Free Flo for anyone looking for an honest and skilled plumber.

    New water heater with all the new required equipment
    Janise Q.

    Over the weekend, our water heater started leaking and making a wheezing noise, as if a kettle with boiling water was ready to be served. I used Yelp's project planner to research different available services, and Free Flo Rooters replied quickly to my request (within ~15 minutes). For someone who knows nothing about home repairs, they made it extremely easy from start to finish (especially for someone who was already worried something terrible was going to happen). During the initial call, they asked me a number of questions to diagnose the problem and let me know they'd squeeze me in the next day for a free consultation and estimate. The team (Ben and Elijah) let me know they'd be out by 1 pm, but were able to make it out by 11 am instead, which helped ease our minds. When they arrived, they got straight to work diagnosing the issue and let us know we needed to replace our service line. While they were working, we let them know what other concerns we were noticing such as our hot water turning cold within ~10 minutes of use, no more hot water if someone showers after another, etc and they let us know it might be time to replace our water heater altogether since the last time it was installed was when the house was built back in 1998. Although the water heater wasn't fully worn out yet, Ben helped me understand the pros and cons of replacing it now vs. later. At no point did I feel like I was being sold on an unnecessary product, but rather a genuine experience from someone who truly cared at a reasonable price (including equipment + labor). The following day, I was scheduled for a full water heater replacement, which was completed within ~1.5 hours by Ben, Elijah, and Patrick. Overall, an amazing experience, and I will definitely reach out to the team again if any problems arise!

    Galvanized, copper, and who-knows-what, all congregating around the heating system and the original chimney to the wood stove.
    Carol L.

    We have a historic Craftsman home and this was at least our third job with Free Flo Rooter and Plumbing, including previous major restorations due to failure of our water and sewage systems. In many years past we'd used unlicensed plumbers for smaller jobs and a large part of today's visit was correcting mistakes made by them. The plumbers at Free Flo are licensed, knowledgeable and experienced in what they do. I would never call anyone else!

    Late night emergency call. This is the van with Plumbers Elijah and Patrick.
    Dezi A.

    This is a long overdue yelp review and trust me when I say this I'm so glad we called and booked our plumbing services with Free Flo Rooter Plumbing. I didn't know where to start with finding a plumber for my clogged plumbing issue and this company helped me on the quickness! As you can see from the pictures, the plumbers Ben, Patrick and Elijah helped us on an emergency plumbing call at 7pm. THANK YOU! Our apartment was flooded and we were dealing with a main sewer line backup and thankfully the request was worked on thoroughly and made me feel at ease after such a horrible day. I had plenty of questions and Ben was very patient with me and broke down what needed to be done at what I think was such an affordable rate. The plumbers snaked and used a machine to take out all of the buildup extremely thoroughly and fast. What stood out to me the most with this company was that the men were honest, friendly and even after they helped us with our job offered to help clean my dirty sink form the previous flood I had dealt with that day. Honestly it was much appreciated and such a relief.

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    Thank you Ryan for leaving great feed back.

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    Thank you Sandra

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    1 month ago

    Elijah was a great help. Provided service quickly and resolved my issue. No hidden fees and was very kind.

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    Thank you Jacklyn

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    11 days ago

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    26 days ago

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    Thank you for taking the time to leave us a review.

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    1 month ago

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    Awesome feed back Alex. Thank you so much.

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    23 days ago

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    Thank you Vicki : )

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    9 months ago

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    17 hours ago

    On time and fast at checking the issue. Andre even recommended a bathtub plug that is rubber for the tub.

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    Thank you Mathias

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    18 days ago

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    Thank you for taking the time to leave a wonderful review for us.

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    6 months ago

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    1 month ago

    Great service from Patrick. Kind, respectful, real. Definitely would call them again.

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    Page 1 of 105

    Free Flo Rooter Drains & Plumbing Reviews in Other Languages

    Ask the Community - Free Flo Rooter Drains & Plumbing

    I have seemingly a rather large leak in the sprinkler system in my front yard. Is that something you could repair?…

    FIRST I LOOK AT REVIEWS...MUST HAVE A LOT OF THEM FOR BIG JOBS...SECONDLY I ASK FOR 5 QUOTES!! YOU LEARN SOMETHING EVERY TIME SOMEONE COMES OUT AND GIVES YOU A QUOTE!

    Do you offer plumbing services to cap and redirect pipes for a sub meter?

    Hi, yes we do just give us a call so we can help you 1-855-951-0100

    When we flush the toilet it's going into the shower ... how much to unclog and Sunday service?

    Hi D.H. Sounds like you have a drain issue maybe a clog. Give us a call and we would love to help. Yes we do emergency plumbing service on Sundays also. 1-855-951-0100 thank you

    Hello do you offer emergency services in the rain I have a flooding drain?

    Hi Simon, yes of course. Rain or shine we handle any sewer, drain clog. Please call us 1-855-951-0100 thx

    Hi I have a clogged sewer line. Do you do emergency after hours on sundays?

    Yes we do specialize in main sewer lines and can help after hours. Please give us a call 1-855-951-0100 thank you

    Hello. Does your company take after hours calls?

    Hello, yes we do take after hour calls, whether it’s the weekday or weekends. Any emergency plumbing situation you have we are here to help you. Just call us for details please also very fair with late night calls 1-855-951-0100 thank you

    Hello! Do you repair OVE bidet toilets? Not flushing. They sent us a part called a solenoid, but toilet needs to be moved off ring in order to install part.

    Hi Mary, sorry we don’t work on those. Please let us know if you need anything else. Thank you

    Do you reattach undermount kitchen sinks that have separated from the counter?

    No we don’t, sorry.

    Hi, do you do residential trenchless sewer repair and if so, do you service Reseda/Northridge area?

    Hello Teena, yes we specialize in this service and in this area as well. Give us a call so we can help you out.… 

    Rafee! I noticed water damage on the wall downtairs directly below the bathroom upstairs. Would your guys be able to detect where the leak behind the wall is coming from and fix it? Thank you!…

    Yes we would. Please call us.

    Do you have an A license, or C-34, 36, or 42? I need to relocate my sewer main? Pasadena requires the licensing per above?

    Hi Thor, we have a C-36 and C-42 license.

    How much is it for you guys to come out and give an estimate up in Altadena?

    Hi Sarah, please call us at 855-951-0100 so that someone can better assist you with your questions about an estimate.

    Do you replace bathtub and shower?

    Do you service the area of Rosemead north of the 10 fwy?

    Yes we service the city of Rosemead.

    Hi, We live in a first floor condo and we like to install a overflow prevention device for the kitchen sink. Do you do this kind of work? Please let me know. Also do you…

    Hi Shiro, yes we can set up a free estimate for you. We will come out and take a look at what needs to be done and give a estimate. Please call us at 1-855-951-0100 for any questions and to schedule.… 

    Hi, I have a septic tank, but on our street there is also a city sewage line. What is the process of getting connected to the city line? is this something you do? thanks

    Hello Yes we do, we need to schedule to come out and take a look to give you an estimate and explain exactly what needs to be done so that we can make it a main sewer line. Please call us at 1-855-951-0100

    Do you do trenchless epoxy relining service?

    Yes we do. We have competitive pricing. Give us a call and we can schedule a free estimate 1-855-951-0100 Thank you

    Do you fix broken sewer pipes? There is a large crack in the cast iron pipe of a house we're trying to purchase.

    Yes we do, we specialize in fixing or repairing sewer or drains. We give free estimate. You can call us at 1-855-951-0100 so we can go over everything.… 

    I have a emergency sewer clog on Sunday do you come out? My drains are really bad need checked ASAP today?

    Yes we come out on sundays. You can always call us at 1-855-951-0100

    Do you work in the city of Commerce?

    Hello unfortunately we do not sorry

    View All 26 Questions

    Review Highlights - Free Flo Rooter Drains & Plumbing

    “Nick has moved so this is an updated review based on most recent experience: Patrick is the best & our go-to.”

    Mentioned in 773 reviews

    Read more highlights

    Western Rooter

    Western Rooter

    (1.8k reviews)

    Absolutely amazing service from every department! Starting from our wonderful, honest technician…read moreAlberto Philippe who provided a a thorough and professional diagnostic and AC replacement to Mary, who picked up the phone with all my questions to the billing department. Every single person at Western Rooter was professional, pleasant and helpful which is almost impossible to find lately. I can't recommend this company enough as they helped my elderly parents and didn't take advantage of them but treated them fairly and provided a quality repair for less than competitor's prices! Thank you so much for taking good care of my parents and for taking pride in your work with a great attitude!!

    WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

    Charlie's Sewer & Drain Rooter - Charlie's crew completing professional Sewer Replacement at the Bob Baker Theater with the equipment and experience needed for complex work.

    Charlie's Sewer & Drain Rooter

    (1.3k reviews)

    Echo Park

    Arrived promptly, courteous, fixed clogged line in under an hour! We have used them on many…read moreoccasions over the years and have always been pleased with their work.

    Five stars. I own a rental in Burbank that had been backing up for the better part of a year, and…read moreCharlie's is the company that finally got it sorted. I called on a Wednesday afternoon with sewage coming up through a shower drain. Cesar came out that evening and worked late into the night, but the line would not open, which told us this was not a normal clog. The next day they excavated, got down to the blocked section, removed the clogged pipe, and jetted it clear. Once it was open they ran the camera, and it showed exactly why this kept happening: the old clay pipe was cracked and offset, with a corroded section of cast iron next to it. Cesar walked me through the footage and laid out the options, and we went with a full trenchless pipe burst replacement. The thing that stood out most was the communication. Cesar answered every question I had, no matter how small or how many times I asked, and he answered them fast. Everything was in writing. The scope grew as they found more, but every increase was explained and quoted before they touched anything, and the final bill matched the contract to the dollar. When they ran into an extra connection at a bend they handled it at no charge without me asking. My tenant works from home with strict privacy requirements and a hard cutoff time, and they worked around her schedule every single visit. Small things, but they say something: the whole crew showed up in matching Charlie's uniforms, trucks clearly marked, everything organized. When the job had to pause for the city inspection, they tarped and secured the excavated soil, covered the pits with plywood, and left the property clean and safe with my tenants living there the whole time. Their mascot is great too. After a week of dealing with this, having a team show up looking like they knew exactly what they were doing was reassuring. The crew did the entire 65 foot pipe burst in one day during an Extreme Heat Warning, close to 100 degrees, and still had water back on that night. They pulled the permit, coordinated the city inspection, and passed it. Huge shout out to Cesar, Javier, Hector, Oscar, Giovani, and Adrian. These guys worked hard in brutal conditions and I'm grateful.

    High Speed Rooter & Plumbing - New logo

    High Speed Rooter & Plumbing

    (932 reviews)

    Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

    I cannot recommend them more!! Javier and his son are absolutely AMAZING. We had a burst pipe under…read morethe house that turned into a massive project. He was honest about what needed to be done and what could be done but wasn't necessary, so at no point did I feel like I was being pushed or sold something unnecessary. He listened to our budgetary constraints and I really appreciated his honesty. The work they did was phenomenal and he truly treated our house with the same care he'd give his own. My incredibly neurotic shelter dog who barks at everyone constantly didn't even flinch when he came back the next day to continue working and that alone would be enough for me. If you have ANY plumbing needs- absolutely you should choose them

    All Systems Pros - Tankless maintenance & Descaling

    All Systems Pros

    (62 reviews)

    Had an issue with a water leak, so decided to use Yelp ! Sent New Image a message via their website…read moreand made an appointment . They arrived a bit late due to traffic, and I had a prior obligation, so showed them the tub and the ceiling with the leak. Agreed to resume on Thurs morning for $189 inspection , which will also go towards the cost of repair. Fyi it's plumbing only , drywall repair is not included although they do have someone that can patch but not paint . The spout on the tub turned out to be the culprit , so I went ahead and had it replaced. The tech who did the work was friendly and professional, and I would recommend them. Shout out to Refugio and Pierre, who I believe came by initially

    I wish I could give New Image Plumbing & Rooter 10 stars. I honestly never write reviews, but this…read moreexperience deserved one! We had a sewage emergency at our commercial office building -- the kind of situation no one ever wants to deal with -- and they showed up in less than 2 hours after I made the call. Pierre, the owner, came out personally. He was super friendly, honest, and just easy to work with. As his colleague fixed the sewage drain issue quickly, Pierre explained everything in a I wish I could give New Image Plumbing & Rooter 10 stars. I honestly never write reviews, but this experience deserved one! We had a sewage emergency at our commercial office building -- the kind of situation no one ever wants to deal with -- and they showed up in less than 2 hours after I made the call. Pierre, the owner, came out personally. He was super friendly, honest, and just easy to work with. As his colleague fixed the sewage drain issue quickly, Pierre explained everything in a way that made sense and gave me clear, upfront pricing before each step. The job required snaking both the main sewage line outside and the bathroom drain pipe. But the part that really blew me away? It was late on a Friday, and after the repair was finished, I couldn't find a janitor to help clean up the mess. To my surprise, Pierre stepped in, stayed extra time, and helped me mop and clean both bathrooms and the main lobby. No attitude, no rush -- just genuinely wanting to help. What could've been a horrible day ended up feeling manageable because of how above-and-beyond he went. If you need a team who's reliable, fast, and actually cares, I highly recommend New Image Plumbing & Rooter. Thanks, Pierre and team! We will definitely hire you again next time. Saving your number as our go-to plumber!

    Free Flo Rooter Drains & Plumbing - plumbing - Updated September 2026

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