Contacted this provider who was listed on my insurance as a provider. The first question was about…read moremy provider and my group number not what what they could help me with. I was told that they did not take my insurance and then I informed them that they were on my provider list. Whereupon the appointment setter transferred me to the office manager. The office manager said that they did not take my insurance and when I told her they were on the provider list she said that it must not be an updated list. I then called the healthcare provider and indeed they were on the list. The office manager stated that they like to get paid and because I questioned her that I should find another Dr. This is really nice what happened to the physicians oath. She never asked if I could pay cash. I even asked my healthcare provider to call which they did while I was on the line she had the receptionist tell hershe would not take the call. Why have yourself listed as a provider if you don't want to have people try to make appts especially when you are not feeling well.

The staff is friendly and my appointment was on time but be aware if you have a high deductable…read moreinsurance (FLB). It cost me almost $400.00 dollars for a 10 min. office visit. The scope is almost $200.00 to look in yiour nose for 20 seconds. This is with insurance. I got an extra bill from the Boca Raton office because Pt St Lucie office didnt bill enough. They squeeze you for a little more money. Call around for pricing if you have HD insurance.

Wish it were possible to give negative stars to ENT Hearing Associates of Florida. This, hands…read moredown, has been the worst medical experience I've encounter here in Port Saint Lucie. No one returns calls as they say they will and they just leave patients hanging without care. What happened to the oath doctors take (the Hippocratic Oath) that outlines their responsibilities to patients? Whether it be the classic Oath or the revised Oath, seems those at ENT Hearing Associates of Florida have either forgotten or did not take the Oath. I am saddened and appalled at the state of medical affairs there!

Independent ENT are not there when you need them…read more It's impossible to talk to a real person. All calls are recorded and they will call you back within 24 hours. When you have an ear ache 24 hours is a long time. Once you finally talk to the gal who makes your appointment. She could care less if you are not well & in pain. She gives you the next opening - take it or leave it. Because of her and not being able to talk to anyone I will never go back to Nunez. If you want immediate care call South Florida ENT Associates. They got me in within 2 hours.

The doc is ok, the front desk is a joke!! They couldn't care less about you, they don't answer the…read morephones and if you have an emergency, as an existing patient mind you, your out of luck! Don't waste your time and money!!! One of the worst staff yet! What a horrible experience

I have worked with physicians for many years. I found this office to be very friendly. I was taken…read moreon time. After seeing the doctor and his P A they were able to fit me in for a hearing test same day. Dr Lanza and is staff were informative and pleasant to talk with. The audiologist gave me all the information to take to the hearing side store

I have been seeing Doctor Lanza on a regular basis for my ears as well as my sons ears for over the…read morelast ten years. I had surgery conducted by Dr Lanza brought on as a 9/11 rescue team member. He recently conducted surgery on my wife in order to clear her sinuses and reduce migraines. Shes doing fantastic. He was there for every question no matter how serious or how silly. I would trust my life, my wife, and my sons lives in his hands any day. He has a great bedside manner, easy to talk to and empathetic to our needs and concerns.

Mission impossible to get anyone to answer the phone then once they did I was placed on hold for…read moreover 10 minutes without anyone coming back on the line. Very frustrating experience.

Terrible receptionist and client service. Be sure to pay all your deductibles and residual balances…read moreas the receptionist will tell the lobby patients that you have a $4.72 balance from your last visit and refuse to sign you in unless you pay it upfront. LOL - are we that desperate! This is an exercise that would easily be remedied if you had proficient staff to handle this at visit exist while scheduling the next appointment. Wendy the office manager is no better at listening or showing empathy in charging a credit card twice in the same day! Most card companies and banks attribute multiple charges to fraud. Don't visit this office unless you can keep a credit balance on your account and you don't want to be humiliated or embarrassed by their reception team! This level of client service is laughable!

Dr. Slack gave me a good idea of wha my son's tonsillectomy would be like, even though I…read moreunderestimated it. The Surgery Center he is affiliated with was efficient. Dr. Slack spoke with me during the recovery phase and I appreciated it. His office runs on time and appointments are quick and thorough (just enough time, not rushed and not dragged out). I hope we don't have to return, however I would absolutely come back here and highly recommend Dr. Slack's services.

Dr Slack and his staff were very professional . The doctor worked on my nose and ear and now there…read moreis no sign that I ever had work done there.

It's great to find a doctor that speaks human and is personable. Dr. Beltran was all of these…read morethings. AND, I even got an appointment the very next morning after I called as a new patient. Doctoring the way it should be. Great experience.

My elderly father was recently hospitalized and Dr Beltran was one of the many specialists he had…read moreto see while he was there. I was impressed by his genuine care and concern of my father and how 'normal' he was to talk to. He went above and beyond to help him. I wish more doctors were like. I highly recommend Dr. Beltran.