literally stay away from these people. The worst experience I have ever had. I was already very…read moreemotional and upset as I purchased a home with a lot of problems. The guy came to my house after being an hour late and said I'm not taking this job. he said he was afraid because they had air scrubbers in there The guy was rude, nasty obnoxious, and horrible. I found somebody that was so much better.!! stay away from this business !! the guy was rude and horrible to me !!!! please stay away and i was told he was the actual owner

We used Steve Pratt's Service to remove an old existing oil furnace and upgraded with a newer…read moreefficient 2-zone natural gas furnace. His estimate was half of other estimates given at the time and thoroughly laid out. His work was excellent - his team was very professional. His work was completed in a timely manner - only a couple weeks wait and then just a couple days to do the work. The system was very old and he accommodated all necessary updates for the new furnace. Notably, when a minor issue occurred and there was no heat for a day - following the replacement about 2 weeks, he responded very quickly, sending his team out within a couple hours - which happened to be on the weekend. After initial diagnosis, it was thought to be the water circulator pump - but it turned out to be the relay. Steve himself also showed up personally and this was after his knee surgery just a week prior. Steve is a professional and caring owner - I highly recommend his services to anyone in the area. He did the work for my senior mom and treated her with much respect. I was fortunate to be home at the time when he should up to meet him.

Drew and Frank are great. All of their work is top notch and we're never had a problem afterwards.read more

Excellent professional skilled master plumber. Arrived promptly and explained repair in a easy to…read moreunderstand way.

They came within an hour and fixed our clogged drain. David was excellent and got the job done…read more Even fixed our faucet upstairs that had low pressure. He knew exactly what the problem was and fixed it. Water pressure is great now. Very knowledgeable and reasonably priced. Will definitely use again.

Dave responded to my message quickly. I had three separate bathrooms with issues. Dave was able to…read moreschedule repairs same day! Agree with reviews efficient, honest and fast.

Excellent professional! Truly excellent service experience!…read moreNeat, clean, explained everything and left me totally confident in my decision to select Brimmy's for my Autofill Boiler modifications!

Sam was amazing! He took his time, he is very meticulous and an all-around really nice guy. He is…read morevery polite and very respectful of your home. He helped us with an emergency, as well as a big plumbing project we had in our house. We will definitely hire him again in the future and if we ever have an emergency again, he would be our phone call!

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I trust these guys implicitly. I've used them for big jobs, small jobs and annual maintenance and…read morethe communication, professionalism and rests are always top notch. I've recommended them to friends and family members without hesitation.

I couldn't have had a better experience with this company. As a person who has no idea how things…read morein my house work, I felt totally at ease and in good hands through the whole process. Jeff arrived right away when my basement flooded as a result of a broken water heater. He explained everything and had the issue fixed quickly. It is so nice to know that I have someone who is dependable and trustworthy to call when I need something done.

From the owner: All phases of plumbing, water heaters replacement and installations, additions, renovations, drain…read morecleaning, leaking faucets, drains, toilets etc..

Well done from call to cleanup. Miguel was professional and pleasant. He was generous with his help…read moreand advice.

Ernesto from Roto rooter did an amazing job. Team are…read morededicated to help with custoner need. Gave guidance and option for customer to make right decision. Trust worthy team.

I needed a plumber for the usual, "short list", did some research and based on it, including Yelp,…read morecalled Jim. He called back , estimated when he was available and then called me even two days sooner. He was on time and ready. We walked through the jobs, he assured me he could take care of all of them that day. Less than 90 mins later, my list was finished. No drama or mystery, done. Very reasonable. What a nice experience. Hes a gentleman on top of all his skill. I'd recommend him for sure. He does electrical work and heating. Thanks Jim.

Will NEVER hire him again. Came in and cried on my shoulder about his 3 kids college tuitions…read more Charged me $300 to replace a Moen faucet which I supplied, went down the basement and, instead of giving us an ESTIMATE which we ONLY asked for and whether it was a soldering job, proceeded to replace the connection to the washing machine (which my son in law could have done) , charged us an exorbitant bill for the PART. Then said:" it was easier for his accountant". NO, he did NOT want to pay the IRS for his labor. I am MUCH happier with the bills from another licensed plumber who is about ONE HALF the price. We had hired Jim Frantin several times in the past and were happy with his work even though a little bit expensive. NOW, Out of sight. NOT worth it!

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.