From the beginning I felt at ease and confident that I would be in good care. I wanted a consult to…read moreexplore some new skincare options as a measure of age prevention. You have the privacy of parking in their complimentary underground parking lot and take a nice ride up to their suite on the 2nd floor. The office is beautiful, very bright with lots of natural lighting. There are products displayed in cases wrapping the reception area with lots of smiles to greet you all around. My consult was with Emily. She was very knowledgeable of different skin types and the different needs of your specific skin tone. I had done a lot of reach on my own prior to scheduling the consult and knew which questions to ask and signs to look for for a good skin doctor. Emily superseded every expectations and went above and beyond to address my skincare concerns. What surprised me was that I had the intention of going in to get some fillers under the eye. After some discussion and assessment, Emily told me flat out that I was not a good candidate for fillers, because "you don't need it". This really amazed me because I've never heard of any business rejecting a willing customer who's basically screaming, "take all my money!". Providing further education, Emily told me that I should address my concerns first by taking preventative measurements in forms of a good skincare routine and maybe opt for fillers down the road. This goes to show that Roberson's really want you to care for your skin in the form of self care instead of finding answers with unnecessary, elective cosmetic augmentations. I fully trust Emily and Robertson's to have the best intentions for me and my skin, and would recommend them to anyone who's thinking about exploring or questioning if they need to address any skincare concerns.

Do not get facial plastic surgery from this man. 2 years and 3 months out and the sides of my face…read moreare still numb, and I am being told that most likely will be permeant. He also botched a nose job to some very close to me.

Melissa from Skintuition does not believe in fostering good client relationships. She blindly…read morecharges the credit card for the entire facial price for no call without the clients permission. Beware of transactions when working with this skin care clinic.

Not the type of guy that typically gets this type of service but I had been having dry skin issues…read moreand my girlfriend highly recommended Melissa at Skintuition. Overall great experience, Melissa explained everything beforehand and ensured that I was comfortable in every way. The facilities are quite nice and very welcoming. The experience was relaxing, and quite effective. If nothing else, an important takeaway is that I need to take better care of my skin - from sunscreen to hydration. Melissa offered some great tips and offers a nice selection of products (and the great thing, no pressure to buy them). This may not be a regular thing for me, but I definitely trust that Melissa knows her stuff, and would definitely use her services again.

This place is amazing. I started coming here about a year ago and my acne was not great. They have…read morehelped me improve so much over the past year it's crazy to look back at the pictures. The people at the front are always super nice and understanding. Would 100% recommend to anyone struggling with acne.

I tried to set up an appointment with them and before I am even a cusotmer of theirs they wanted a…read morecredit card in their system. I was doing a $0 consultation and they wanted to have it in case I didn't show up. Well, needless to say, the consultation is for me to decide if I want to be a customer and I've decided your policy makes me NOT want to be a customer. Whilst I understand their policy, if you can't trust me to come when I say I am going to come - then I'll take my business to someone who trusts me as a customer!

Provide gentle and professional service! And amazing, lasting results. I highly recommend.read more

I refer anyone to this place. Kristin is very friendly and professional. I completely trust her.read more

Got botox here and loved it! It was a great experience and the vibe of the place is very cool. It…read moreis a little bit pricier than places I've gone to before that were pretty high class, I also felt like I got a little bit too many units and probably much more than I needed. It was my first time going though so I think we were just kind of testing out what worked for me! Overall great experience and I'm very happy I went here.

Had a microneedle treatment and loved it! Nikki is personable, well educated, in-tune with the…read moreneeds of your skin. Also, every treatment is personalized and well documented for future treatments.

So disappointed with my experience with this clinic! What I was hoping to get me back on track with…read morelosing weight has turned into a expensive experience. Within in a week of signing a contract I was told the clinic was closing at the end of June! The thing is that it was known before I signed that it was closing. So what would you call this? Hmmm!

To be fair, the staff at Healthy Woman are very friendly, knowledgeable and helpful and I think…read moretheir intentions are in the right place with weight loss. Some percentage of clients seem to be successful, although I haven't seen any statistics. It's a pleasant place to work out, with basically the Curves circuit. The reason I am giving Healthy Woman two stars is that in my experience, their business practices lack genuine human compassion and the program itself leaves something to be desired from a health and effectiveness standpoint. I guess I would characterize it as having little, if any, soul. A month after joining Healthy Woman, my spouse passed away unexpectedly, which caused extreme emotional and financial hardship. I tried to stay with the program, when I returned after a few weeks' break, but after a couple months of putting what little energy I had left into it, I realized that I just couldn't do it anymore. So, I asked the owner if I could please be let out of the rest of my contract, under the circumstances. He said "no" and that he owed it to himself, his family and others at Healthy Woman to not honor "requests like this," which he got often. I find it hard to imagine that so many of his clients lose spouses during the course of the program, but whatever. I guess compassion don't keep the lights on. While this response was personally disheartening, as a businesswoman, it makes no sense from a business standpoint, considering that word-of-mouth is likely more than 80% of how they attract clients. If my review keeps even one person from joining, they've lost out in $1,700 in membership fees and a potential of at least $1,000 in supplements and services. Letting me out of my contract would have lost them about $950. My second reason for giving Healthy Woman two stars is because I have done a lot of my own research on nutrition for years, and although I was a bit horrified by the idea of supplementing with soy protein bars made with artificial sweeteners and eating low-fat, I was sucked in by their claims of the program's effectiveness at my initial appointment and decided to suspend judgement in the hopes of reaching my weight loss goal. Initially, I did lose around 10 pounds in a little over three months, although some of it I can attribute to the grief process. Ultimately, my weight loss drastically slowed down and ground to a halt, despite following the program pretty perfectly after I returned. The last straw that made me realize I was over my head both emotionally and financially was when they told me I had reached the end of the weight-loss phase, and while I was 20 pounds short of my goal, they said I needed to go into a sort of maintenance phase, or pay "only" $40 more a month on top of the $79 a month I already pay to stay in the weight-loss phase. I was definitely never told that if you do not reach your goal by a certain time, you would have to pay extra to continue in that phase. Granted, I could still stay at the current payment rate, but I would be given a different monthly journal to complete and would basically be on my own if I wanted to continue weight-loss. While it is not mandatory to pay extra, it bothered me that they were trying to get $40 more a month out of me under the circumstances and because there's no additional value-added, in actuality. The owner did offer to waive this after I requested he terminate my contract, but I was already so overwhelmed and disgusted, I decided to never go back. Plus, I won't associate myself with an organization that espouses values of caring for women, but does not truly have compassion to offer individuals on a case by case basis. Bottom line, aside from my unique circumstances, it stopped working as advertised, it is very expensive for what it is - $79 a month, for 15 months in my case, with an initial $499 up front, and they regularly try to sell you on add-on products and services that are also very expensive, not to mention the $40 add-on scam. Very disappointing, I guess buyer beware is my take-away.

I'm a repeat customer and will keep coming back. Customer service is top notch, services are…read moretransformative and nurturing to the body, and the staff is so friendly and knowledgeable. Truly elite care on every level.

Great service. I am a covid long hauler and I suffer from joint pain. I did one round of…read moreCryotherapy -150 for I think 3 minutes. It was cold and I did it. I like how I had someone to talk to during it made the time go by a lot faster. I'll be back to get the B-Complex shots and do more cryotherapy. Friendly, clean, and fast service.

I've been a loyal client of Robertson Cosmetic Center for several years, but unfortunately, I will…read moreno longer be returning. As a mother of two young children, finding time or justification to spend money on myself is rare. To ease the financial guilt, I usually wait for special promotions or discounted gift card offers. That's exactly what I did for Mother's Day--I purchased a $150 gift card for $100 as a small treat to myself. Yesterday, I received a message from Robertson staff reminding me of available gift cards, which prompted me to schedule an appointment. Since I was at work, I didn't want to make a call, so I used their online booking system. The first available appointment was with the provider I normally see, and I thought, "Perfect! Next Wednesday." I booked it and moved on with my day. A few hours later, I received a voicemail saying I had missed an appointment 20 minutes ago and that I had been charged $100 for a no-show. My stomach dropped. I immediately called to explain the situation--that I mistakenly thought I was booking for next week, not today. I was even willing to leave work early (I'm only 9 minutes away) and come in right then. I explained how I truly cannot afford to just lose $100, and I was hoping for a little understanding or flexibility. Unfortunately, none was offered. The receptionist said she'd check with the practice manager and placed me on hold for one minute before returning to say, "Sorry, it's our policy." I asked to speak with the manager directly, and after several hours with no call back, I called again--this time the manager answered. She seemed prepared to shut me down before even hearing me out. I explained that I completely understand why cancellation policies exist--to prevent missed opportunities for other clients and protect the business from late cancellations--but this was clearly a genuine mistake, not an abuse of the system. I asked if anyone had even tried to get in during that same window, which would have indicated a lost opportunity--but she refused to answer directly. Her only response was, "It's our policy." I then asked to speak to someone above her, and the next day Dr. Robertson called me. Unfortunately, his response was just as dismissive. No empathy, no flexibility--just, again, "It's our policy." It's really disappointing, especially considering how much I've spent over the years and how many people I've referred to them. I know most of my referrals probably didn't even use my name, but they were all based on the trust I had in this practice. That trust is now gone. All this over $100. What makes this even more frustrating is that I didn't receive the usual confirmation or reminder text for the appointment. When I asked why, I was told those only go out at 7:00 a.m., and I had made the appointment after that time. If that's the case, patients should not be able to book same-day appointments online without some kind of confirmation system in place. A simple text might have helped me catch the mistake. I understand policies exist for a reason. But good businesses know when to make exceptions--especially for long-standing clients with genuine intentions. Life happens, and there are plenty of other providers who balance professionalism with empathy. I'll be taking my business to one of them.

I have had a very long, awful lip filler experience here. I went here 6+ times and spent…read more*thousands* of dollars to leave every time just to heal and have lumpy, uneven lips with very little results a few weeks later... over and over and over. I kept coming back and listening to their messages because I didn't go to school for this, so what do I know? 6+ visits later all I'm dealing with STILL are lips full of lumps of uneven filler, heavy heavy migration ("filler mustache" if you want to google) and no results. I pointed out from the beginning that I was unhappy and I have many messages going back and forth about that, and the lumps. Then at my last appointment I wanted to discuss the lumps and the weird fullness only in the middle, and was told any bump she saw then was "natural anatomy". I pointed out multiple times (in messages I have screenshots of through Klara), how unhappy I was with no results and the lumpiness (nearly immediately after my second appointment), and I was told every time to just keep coming back and they'd fix it. It was never fixed. It never got better. I came here to fix how self conscious I was of my thin lips and I've been more insecure of the bumps and lumps and migrating filler than I ever was of my natural lips. None of the photos in the nasty collage I put together were directly after or within 2 weeks of the filler healing, so these are NOT healing bumps or swollen. All of these are just day to day pictures I took when I was feeling awful about my lips that I zoomed in on and cropped, or regular photos I cropped. I don't even understand how filler is done this poorly. Now I'm struggling to find another place that will dissolve this ugly mess so I can start over after putting thousands into what I thought was a good place.