My problems are (1) with management; and (2) with one surgeon. I now have one good surgeon…read more 1. This office is poorly managed. I regularly spend 15 minutes on hold. I often hang up in disgust. While waiting to have surgery on my leg, I noticed the floor was dirty. So they've got all this equipment that is sterile, but there is dirt, like pieces that come off one-use surgical equipment, on the floor. When I mentioned this to the ultrasound tech, she said that the floor is never mopped between surgeries. 2. I had my gall bladder removed by a Dr. Tran. This was because I had some gall stones and was told that once the gall bladder makes some, it will make more, so the only solution was to remove the gall bladder. But after the surgery, I continued to have problems. I wound up staying at Corona Regional 3 days. Why? Dr. Tran left the gall stones behind after the operation. This gave me pancreatitis and elevated liver enzyme levels. When I tried to discuss this with Lisa, the manager, she wouldn't return my calls. I finally went to Mission Surgical and waited until someone could point her out and that she was free. I showed her the hospital work. In the end, all she would say was that, under those circumstances patients were referred to some other specialist to remove the stones! No way would they take responsibility for bad surgical technique. The only reason I went back to Mission Surgical is that my podiatrist insisted one of their surgeons is excellent. I recommend you avoid Mission Surgical unless you know your surgeon is trustworthy because its a bit of a crapshoot and management sucks.

Dr. Mina Saeed WORST GENERAL SURGEON. DO NOT TRUST THIS DOCTOR OR THIS FACILITY THEY STAND BEHIND…read moreMALPRACTICE. !!!! This doctor diagnosed incorrectly and performed an unnecessary surgery that is now creating complications. Now they are sending us bills to pay the doctor for what he did. This is complete malpractice and for a facility to stand by what he did its really disturbing. It really makes us think the facility has never reached out or investigated the doctor for what he did. No one is taking responsibility. Even the staff has been very nasty and has not been willing to provide any help.!!! It's doctors like this that give facilities and other doctors a bad name. READ THIS BEFORE CHOOSING THIS FACILITY OR THIS DOCTOR.

He takes the time to sit with you and explain everything you need to know and what options you have…read morehis staff is wonderful they do follow up calls so if you forget anything they are there. And they always have appointments

Ive been a patient for 8 years,and i will never go anywhere else. Dr Mangoba contacts me personally…read morefor anything he sees that changes with me, which lets me know im not just another patient, im someone he knows, follows and is aware of my needs and my treatment. His office staff in Riverside, Crystal And Cassandra treat me like family, are super kind courteous and helpful. Ill never go anywhere else.

Dr Ann is the best ! Great care, awesome bed side manner just good atmosphere, my experiences at…read morethis office have been all good I don't think I've had a bad time .

Dr. Elias Sanchez is the best. He s a very good doctor and listens to everything you have to say…read moreand explains things thoroughly. He is a medical doctor and also does holistic treatment if you want to go that way which I'm doing and it has kept me off prescribed medications which I'm thankful. Make sure to listen to him when he advises you to take certain herbs, vitamins, minerals, and even if you are on prescribed medications. I know that his office staff could use a little work but overall he is an awesome doctor. Just make sure that you give yourself a few hours to see him since he is a thorough doctor. I recommend him as a doctor for anyone that wants a legit medical treater.

What a joke! First of all Dr.Lara storms in irritated because we brought in several different test…read moreshowing my wife has vascular disease. " what are all these test for!". He's so irate when he asks the nurse to grab him some machine she fumbles all over the room to find it .(man he had her shook up!) Then he goes on to say you had two DVT! I'm in the same boat as you ! I CAN'T HELP YOU! As he runs out of the room clicking his heels !

Dr. Lara and his staff are amazing. I had to have my gallbladder removed. Initial consult Dr. Lara…read moretook time to explain surgery, drew diagrams to aid in education and answered all my questions. His medical assistant and staff were extremely helpful and available. The surgery was performed outpatient at Riverside Community Hospital. The staff there were professional, competent and friendly. Surgery went well with no complications as expected with such an experienced surgeon. I did a lot of research and had consults with 2 other surgeons and Dr. Lara was hands down the perfect surgeon to take care of me. Highly recommend Dr. Lara.

Dr. Ken is amazing! I had to do a few visits and he was extremely patient and careful in the…read moreprocedure, and it went really well. I absolutely recommend him. He's an amazing doctor!

The doctor, Ken Takesita was outstanding (although slightly inexperience with female urology) and…read moredeserves 4 stars. He went out of his way to help me and diagnose me including doing a cystoscopy without approval from my insurance and without charging me. I would have returned to him for further necessary visits, if it were not for the staff. The staff is enormously incompetent, disrespectful and rude. The staff clearly has their own thing going on where they enjoy toying with patients. I was in massive pain, (shaking and vomiting from the pain) and they created every kind of barrier that they could find to keep me from getting what I needed. Nurse Maria is so incompetent that she couldn't even complete an in-house urinalysis or get my urine sample to the labs properly. When we called to check on the status of my labs, she blamed the lab for her incompetence. When we asked for the lab's name and phone number, she refused to divulge the information and then diverted and deflected the conversation into insults. Nurse Maria said things to me like, "The doctor didn't say you have a UTI so I wouldn't take antibiotics if you don't have an infection." And, "Why would you ask for a lab to be done that based on your insurance you obviously can't afford to pay for?" Why did the doctor refer me to an I.D. specialist if I don't have an infection and prescribe antibiotic and give me a Rocephin shot? Why is she giving me instructions that the doctor did not tell her to give to me? Also, I never asked for a lab that I had to pay for; the doctor volunteered to send my sample in for a more sensitive lab test. But since she's too incompetent to collect urine properly and send it to the lab or even do an in-house urinalysis, it doesn't matter if I need to pay for it or not. I do not believe that she sent the urine to the labs. Yolanda, the Office Manager, kept telling us that she is too busy and down a person and have clinic and a number of other excuses as to why she couldn't send the referral immediately and that, "I will get to it when I get to it. Go to the ER if you're in pain." When I told her that she has no place giving me medical advice and that I've already been to the ER, she repeated, that's your choice, I will get to it when I get to it, maybe today, maybe Monday." She kept saying that maybe my primary care can get it faster. When I talked to my primary care, they said it had already been submitted three days prior by Mission Urology and that they are not the ones doing the referring so it is not them that submits it, it is the urologist referring so they submit it. It takes about 15 seconds to submit a referral, I've seen my other doctors do it. Nice games, nice run-around. Furthermore, I told Yolanda which I.D. doctor I wanted to see and tried to give her the contact information and she refused to put a doctor on the order and kept saying the insurance will choose a doctor for me. This is lie. I contacted my insurance company and told them what was happening, and they told me to call her back and insist she write the information on the request because that is not how things are done and if she still refuses, to file a grievance. Although I told her that I spoke with my insurance...and that all the other referrals that I have gotten have been done that way...she still refused to send it in with the proper information. Additionally, I left 3 messages for the doctor with Yolanda and never heard back from the doctor. I do not blame the doctor, as I'm sure that she never passed the messages along. I sent an email with some questions because I suspected as much, and her rude response is attached below. I can't remember the name of the other office member, but she was unapologetic and also making excuses. Too bad for the doctor, I believe he has no idea how manipulative and conniving his staff is. These are the types of people who steal personal information and embezzle from employers. I'm very concerned about them having access to my personal information.

Dr Nurick performed my surgery to remove my gallbladder at RCH. Healing nicely with the discharge…read moreinstructions I was given. Front receptionist who made my follow up appt was nice and understanding during our phone call.

I've been having this appointment for weeks, got a confirmation call via phone days ago and have…read morebeen getting texts to confirm, I drove one hour to get here, had to take my daughter early from school, to get to my appointment and front desks says they have a note new authorization needed I asked her why wouldn't they inform me instead of going through the hassle I drove an hour plus and she laughed.

One of the most caring and compassionate facilities -- they truly live up to their name. The staff…read moreare informative and make you feel at ease from the moment you arrive.

I am sorrry to sat that since the practice joined the LA Cancer Center, service has gone way south…read more Service is awful and even trying to get through on the phone is a challenge. Now they are reducing their staff to two doctors. I used to love this place, but now I will be avoiding it. To the old staff who stayed from before the change I will miss you and good luck.