[[HIGHLIGHT]]One of the most caring and compassionate facilities -- they truly live up to their name.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The staff are informative and make you feel at ease from the moment you arrive.[[ENDHIGHLIGHT]] read more

I am sorrry to sat that since the practice joined the LA Cancer Center, service has gone way south. Service is awful and even trying to get through on the phone is a challenge. Now they are reducing their staff to two doctors. [[HIGHLIGHT]]I used to love this place, but now I will be avoiding it.[[ENDHIGHLIGHT]] To the old staff who stayed from before the change I will miss you and good luck. read more

I truly recommend this place to treat your cancer, because I was treated here myself. [[HIGHLIGHT]]The staff and the oncologists are very attentive and caring while you receive your treatment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I was first referred here 6 yrs ago. My Oncology at that time was Evangeline Reyes, now retired, 2 yrs ago. She was very nice and very compassionate with me.[[ENDHIGHLIGHT]] I'm so grateful to have had her during my journey. [[HIGHLIGHT]]Now my Oncologist's name is Anas Raowas, is also a very attentive and caring.[[ENDHIGHLIGHT]] read more

I have been with Dr Raowas since June, 2023. I've been very satisfied with the treatment I've had, which is ongoing for multiple myeloma. I've also been with the City of Hope, which coordinates with CCC and I feel I've had the best treatment possible between both places. Yes, there were some minor glitches during the transition of ownership with scheduling and billing but it appears those issues were quickly resolved. I've noticed no difference in the care I've rec'd and, in fact, have noticed some minor improvements. If you read Dr Raowas' bio, you'll see he's top rated in the industry as well. read more

[[HIGHLIGHT]]No call backs.[[ENDHIGHLIGHT]] Don't adhere to appointment times. Go somewhere else. This place is terrible.

Compassionate Cancer Care saved my son's life! My son was diagnosed with Non Hodgkin Lymphoma right when his father passed away from Huntington's Disease which my son has also. My son went through six months chemo, and I can only say in honest the hand of God was there the entire time. And the vessels that have Compassion at Compassionate Cancer Care Center EVERYONE SIMPLY AMAZING! Dr. Raowas the most caring doctor we have experienced! His plan and treatment I won't go into detail here, because I believe every patient perhaps has different routes, nevertheless the treatment gain my son his life! My son's is now in full remission, living his life, and the entire team at Compassionate Cancer Care I pray that they and their families be blessed a 1000's x folds! Because we were... read more

Compassionate cancer care - Oncologist Near Me - Riverside, California

Started coming here for treatment the end of 2019. [[HIGHLIGHT]]Staff was so nice and attentive, never had a problem scheduling.[[ENDHIGHLIGHT]] Then in 2024 they merged with LA Cancer Network and it's gone downhill since. [[HIGHLIGHT]]Impossible to get ahold of anyone on the phone.[[ENDHIGHLIGHT]] Some staff are no longer there. The ones that are, seem unhappy and you're wasting their time. Basically they took the compassion out of the name and their overall service and replaced it with network and very inconsiderate. I left a message for the office manger 2/10/25. Today is 2/19/25, still no call back. Looking to change drs at this point. read more

The care and concern here has significantly decreased since it became part of the LA Cancer Center. 40 minute wait times to try to get a call through. Cancelled appointments with no notification. [[HIGHLIGHT]]Do they not understand that they are placing undue hardships on patients already dealing with cancer.[[ENDHIGHLIGHT]] read more

This place is a joke, send information out two months late. [[HIGHLIGHT]]Cannot contact by phone, always placed on hold or message no one available, no call back after leaving message.[[ENDHIGHLIGHT]] Incorrect insurance carrier posted in file, so referral was denied. Request for test not submitted until after next appointment one month later, too late causing delay. Nurses tell patients privately of issues that they have presented to Doctors that are not being resolved. If you get sent here, request another medical facility, this place is filled with incompetence, lack of follow through and desire to assist! read more

The doctors are descent but the office staff and billing people are just plain horrible at their jobs. Impossible to get simple scheduling done right. Constantly having to deal with them trying to figure the same thing out week after week. Physician Assistants insisting on speaking with patients, even after being told no and then attempting to bill patients a week later. Absolutely horrible place to go to. read more

Excellent care. The nurses in chemo are especially alert to my needs and attentive without being intrusive.

I'm so frustrated of constantly slipping through the cracks with referrals and iron infusion meds. I'm somebody's grandma and would like to enjoy them as much as I can. Hard to do when you have no energy at all. When you have to call everyday and don't get answers it sure makes it hard to see light at the end of the tunnel. read more

This place really lives up to its name, they are very compassionate. From the chemo staff to Dr Roawas to the medical receptionist they treat me very well. More importantly they care & listen to your needs I have a crazy work schedule and they accommodate me. I have never waited over 10 minutes in the waiting room. Just all around a great place. read more

I have to say that I have been receiving treatment by Compassionate Care center for 11 months now. My doctor is the best. Dr. Raowas has been with me all the way. He stays on top of my treatments and is one of the nicest people you would want to meet. After blood work is done he calls me at home to talk about the results. I have leukemia and and have to go in for infusions once a month. The place is a dream from the front office staff to the infusion room nurses. They always have your interests as top priority. All I can finish with is I am glad we found Dr. Raowas and compassionate Cancer care center. read more

We are so thankful and ever greatful of the staff at Compassionate Cancer Care off of Brockton in Riverside. My mother was diagnosed with colon cancer in 2016. Since then she's been a loyal patient there,seen by Dr Raowas and MA Marita, Efrain and support team. They are all very understanding, personable, and patient.Honestly we couldn't have asked for a better place I charge of her care. She's blessed to still be here and is a warrior fighting every day to stay strong. Their team makes it possible to keep her around, and keep her quality of life. Thank you keep up the outstanding work. Mrs. Sandoval read more

Dr. Reyes, M.D. and her team have been wonderful for me. Their work is excellent. They are super knowledgeable and helped me throughout my cancer journey to date. I consider myself so blessed or lucky to have them on my team. read more

Always taking great care of my mother illness of cancer thank you for always assisting us with respect and attention great blessings to have the front desk lady and gentlemen always setting up the appointment or sign in us in for appointments read more

DR. RAOWAS and COMPASSIONATE CANCER CARE of RIVERSIDE are a PHENOMENAL CANCER FIGHTING TEAM! My son was diagnosed with Stage IV Hodgkins Lymphoma and after five months of treatment under Dr. Raowas' care he is 98% cancer free and preparing for his stem cell/bone marrow transplant. COMPASSIONATE CANCER CARE of RIVERSIDE SAVED MY SONS' LIFE AND I AM ETERNALLY GRATEFUL. Dr. Raowas is very professional and knowledgeable. During our first consultation and follow-up appointments he is punctual, explains treatment options and answers all questions...we never feel rushed. His front office staff are friendly and patient...they actually answer the phones and are helpful. The Infusion Center Nurses are kind and treat patients with dignity and respect. The insurance and billing records team are very efficient and follow through with all the paperwork MEDI-CAL requests. The facility is clean, has convenient parking, makes sure patients and guests wear masks to prevent the spread of germs. Please note: Prior to be treated by Dr. Raowas my son was being treated by a horrible oncologist on Roswell Ave, in Chino. This oncologist did not adhere to the chemo schedule he prepared. After six months my son agreed he needed to find a new oncologist...DR. Raowas and his amazing team saved Jack's life. read more

My dad has been coming here for years. Dr. Raowas has been an amazing doctor. He treats his patients with care and concern. My dad says he feels like he is with family when he is there. The staff is equally as friendly and compassionate. read more

One can hope that in the coming days this place will improve to become a five start treatment facility because their medical team are truly top notch in their care. It's their office personnel and receptionists who bring down my rating. I could not speak more highly of Doctor Brian Choi and his care. His beside manner is absolutely stellar and he never made us feel like we were asking a stupid question. He created an awesome treatment plan and thoroughly walked us through each step and what we could expect. My patient's cancer is now in remission and he has done a remarkable job in following up in the post symptoms and pain from the whole ordeal. On the other hand, if you do not have a caregiver or someone to help you out, the office personnel and receptionist are truly something else. I understand that they are very busy but they are also always very rude, short, and snippy with you. When you call them out on their mistakes, they become incredibly defensive. I wouldn't leave any one of them a message because they never return those voicemail's, so it does no one any good. My recommendation is to have an advocate or caregiver with a strong backbone to help you deal with the staff or you will just find yourself lost in the sea of their patients. read more

My aunt had chemo here. Everyone was very nice to her and to me. From the first appointment to her last appointment. They treated her like she was family. I will always remember the care they gave to aunt. Words cannot express my gratitude. read more

Compassionate cancer care - Compassionate Cancer - Oncologist Near Me - Riverside, California

My mom was diagnosed with Multiple Myeloma in 2018, our world came closing down and the fear set in. We were referred to CCC and we got Dr Raowas and Dina both were amazing at explaining and giving information on my moms cancer. Her cancer is on remission and is thanks to Dr Raowas, he is very knowledgeable and caring with my mom, he has been by her side when she has been admitted to the hospital, has called when we have specific questions and always uses frases that makes us feel safe and secure. My mom still currently under Dr Raowas care. Now after all this time we have become part of CCC family and I say family because my mom had a choice of City of Hope and CCC because City of Hope Dr said Dr Raowas was and is using the best care and medicine for my mom. Mom decide to stay at CCC because the chemo room personnel and the front desk personnel treat her with the utmost respect and care there is. They all know her by name and answer all her questions when needed. We have trusted Dr Raowas with my mom's life and her quality of care and life are amazing. We thank Dr Raowas and all the people involved in the process of keeping her well and alive. read more

Compassionate cancer care - Oncologist Near Me - Riverside, California

It was my misfortune to be sent to these people. Cavalier treatment, no explanations (please, cancer education was a joke, childish handouts of info you can get on line), and the people up front REFUSED to make any appointments for treatment, No answers, and refusal to make any appointments had me immediately switching to Kaiser as of Aug 1. So, I received zero actual treatment from CC, 10 minutes with the dismissive doctor, the kid giving out xerox copies. That is it. So, they apparently charged the insurance company for chemo treatment I NEVER RECEIVED. Would you call that fraud? I sure would consider it fraud, but I am no lawyer. What a cruel, uncaring joint. Compassion - what a joke. read more

Facility and staff are great. Dr Rowas in particular is knowledgeable, extremely understanding, compassionate, and clear and straight forward at the same time, specially when it comes to explaining options in regards to medical decisions when it comes to my mothers care. Dr Anas also speaks the language which Makes it very helpful for my mother As well. read more

I have been a patient of Dr. Raowas Compassionate cancer care center in Riverside for about a year and 1/2, and I couldn't be more pleased with my care. Dr. Raowas always takes his time with me and makes sure all my concerns are addressed during my visits he goes above and beyond with my care on each and every appointment and even when concerns come up between appointments he is easy to get in touch with and promptly returns my calls. The entire office staff is kind, caring and considerate (especially Ethan in the front. Office). I highly recommend Dr. Raowas and his staff ! read more

Extremely happy to have found such great place. Staff is very friendly. Doctor Raowas answer all my questions and made me feel very comfortable. read more

I wish I could give Compassionate Cancer Care of Riverside a 5 star review because it's a really nice facility and my oncologist, Dr. Choi, seems to know all about treating cancer. It's only because of Dr. Choi that I am giving 3 stars instead of 1. He spent a lot of time with me during my initial office visit - almost 30 minutes. He had to call me about something a few days later and that call was around 20 minutes. He answered all of my questions and didn't make me feel dumb for asking them. His office staff aren't as friendly but I will add that they are at the end of a remodel and adding another doctor and a couple more staff because they are getting a bunch of new patients. The staff would be nicer if they had time but they are rushed! The additional staff won't make a difference as there are more patients on the way. My biggest complaint is their chemo room: It's small and the staff have told me more than once that they don't accommodate for a loved one to be there during chemo sessions. They say you can have a visitor "if they have the room," which won't ever happen. I've been to several cancer centers before this one and have never been told a patient has to take chemo alone. I've heard it's wise to have someone there with you while you get chemo because the nurse has to look after many patients and might not notice right away if you're having a problem. I have numerous peculiar medication sensitivities so chemo is a terrifying aspect for me to face and I made sure the staff knew this but it didn't matter. I have only been to Compassionate Cancer Care in Riverside once and despite liking the doctor I'm going to get care somewhere else - preferably a place that exercises ***compassion*** to patients going through the most arduous and frightening battle of their lives. read more

My mom has been a patient of Dr. Choi's since 2013 and we are so grateful for him! She completed chemo and is doing well! Dr. Choi and staff get authorizations approved quickly and efficiently. Great office and staff! read more

More like lack of compassion cancer care. Avoid this place. Front office staff is argumentative. They refused to give me a legit printed receipt for my copay which Is required for my wageworks card transactions. They said "we don't even have printers here". In an office, really??? Asked for a supervisor and they refused to let me speak to one. I had no choice but to walk out after waiting 2 months to see a dr here since I didn't have a way to pay my copay with cash. read more

This office waited until the last minute to put through my Dad's authorization for chemo. After waiting 4 weeks to start treatment they still couldn't get their act together. They never took responsibility and did nothing to alleviate the situation. We will be seeking treatment elsewhere. read more

The physicians, nurses, and staff are knowledgeable and passionate. It would be a great place if it is not for a lady in the front window, Maggie. She treats patients without any consideration, as if they owe her the service. She is ALWAYS upset and irritated. It looks like she doesn't even want to be there. Unfortunately, patients that go to this facility are already going throughout the roughest times of their lives and, it is so unfair they have to deal with the terrible customer service this lady provides. read more

Well where should I start about this place. It has been so much better since many of their staff have changed. First off with the reception area, super clean, very organized, & Netflix on TV Cynthia & Ethan, the receptionists, are both amazing, Im glad they replaced grump face Maggie. They greet you properly, with a smile, very generous & super helpful. They acknowledge you as soon as you walk in through the doors, they may be busy at times on the phones, but they still acknowledge you with a hand wave. Also, when you're leaving, they dismiss you with "have a good day" ; Even though most of the patients & families there are going through a rough time, they are very compassionate, they make you feel welcome, & they just seem to make your day better. Second, Dr. Reyes, is an amazing Hematologist/Oncologist, I highly recommend her, she is a superstar !! I feel like the company name, suits them very well ! Everything is in a timely manner, from making follow up appointments, to referrals being done quick, & the staff keeping you updated on anything that is needed. I'm so glad my mother is a patient of Compassionate Cancer Care, Riverside Location. Great job guys !! read more