We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

I had the privilege of meeting the entire Right at Home staff recently. As a professional currently…read moreworking in an elder care-adjacent field, I've met many caregivers and agencies providing a variety of services geared toward helping seniors in the community. With that, I can confidently say that if I needed care for someone in my life, I would not hesitate to choose Right at Home to assist my loved one. From the family-like structure of the work culture to the level of professionalism and compassionate concern each employee has for their work, Right at Home will deliver what they promise and will respond with empathy and know-how to whatever issues may arise. I highly recommend Right at Home to anyone in search of a solution for non-medical, in-home care.

We are grateful for the support during the holidays, when we had to be out of town and needed to…read moremake sure someone was with him 24 hours a day. The team stepped in quickly and provided all the care and support our father needed. Thank you for being so flexible and responsive.

Can't say enough good things about this RAH agency, it's office staff and the caregivers that came…read moreto help our family member. The RAH team put us at ease right away. They listened and asked thoughtful questions and matched us with caregivers who are just wonderful. They truly care and it shows every day. Highly recommend!

Will and his team are experts in their field. When my dad started to need caregiving help, Will…read moredid a careful assessment of his situation to understand his needs. Kristy then came on board to provide care, and her hard work changed my dad's life for the better at a critical time in his recovery. We will always be grateful. It's my honor to recommend Griswold for their caregiving services.

Will did a great job. When there were issues with a care giver he went up and above to resolve the…read moreproblem. He is responsive, honest and caring. I am hoping his business continues to grow.

We employed Caring with Care for my mother's regular in-home caregiving needs for almost a year (9…read moremonths) until she was moved into a care facility. They were punctual and flexible in terms of number of hours needed, but the best was the obvious, loving care with which they treated Mother. Isabel even found for us a live-in caregiver which we evaluated. Isabel gave us daily reports which we found invaluable in tracking the needs and the progress in meeting those needs- and she also gave really good suggestions to the various issues that would arise (which we gladly followed).

This business is outstanding. During the course of my mother's need for care in her home over the…read morelast 20 years of her life we utilized the services of three different agencies for her care. This agency was by far the best in quality of care, consistency, commitment, and flexibility in meeting mom's changing needs. They also happen to be the least expensive! Initially, mom needed caregivers just in the morning, Later it was morning and evening. When mom was striving for independence, they supported her by going on her walks with her, taking her to appointment, and fixing some meals. When mom was confused or ill, they notified us quickly and were patient and soothing to our mother. When mom required hospice services and needed round the clock care, the office got us help the same day! Her primary caregiver was with her for years and she supported the orientation of staff new to mom. Mom was safe, happy, loved, and respected until her last breath. The caregivers were flexible in supporting mom's children. With many children are many personalities and with each of us they remained professional and comforting. I cannot say enough good about this agency!

Finding the right hair salon in the U.S. was honestly one of the hardest things for me…read more After trying several salons, I finally found JooLee Hair Salon. JooLee took the time to listen to exactly what I wanted and gave me a haircut and color that suited me perfectly. She is talented, patient, and pays close attention to every detail. My son also had his haircut and perm done by JooLee, and he absolutely loves the result. We are both so happy with our new hairstyles. Thank you, JooLee, for making us feel so confident. I finally found a hairstylist I can truly trust. I highly recommend JooLee Hair Salon!

I truly recommend JooLee, she is an expert in haircut and she is an honest lady, she first finds…read moreout what the customer need, and then does the job excellently. She does not talk too much (which I appreciate, as I feel awkward in other salons), just focus on the job. It's a little hard to book an appointment for the next few days, so always need to plan ahead (which indicates how popular it is!)

1+1 Cares is exactly that, an empathetic and caring company that puts the needs of my family and…read moreloved one first. The team worked diligently on finding the right caregiver for my family's needs and the type of care that we needed. Their communication was excellent and there wasn't any pressure or pushy sales people. They have very fair rates and just made the overall experience pleasurable in an industry which can be very rude and cutthroat. I highly recommend giving 1+1 Cares a try if you have a family member or know someone in need of care services. I've also recommended 1+1 Cares to a friend who's grandparent was being released from the hospital in a very short amount of time and Trisha was able to find the right caregiver in the East Bay to help with their family needs. Their process was very communicative, efficient, and timely which my friend truly appreciated.

This service was amazing and very helpful when my dad was moved from the hospital to a rehab…read morecenter. He required 24 Hour care because he kept getting up out of the bed 1+1 came out and did an excellent job! They are not only kind and caring to my dad, but they also followed up with me multiple times to be sure I was happy with the Care.

I recently had a dental cleaning at You Smile Dental in Santa Clara. My hygienist, Bharath, was…read moreincredibly friendly and professional. He performed a deep clean without any discomfort, and he even took the time to explain how to maintain good oral hygiene.

Dental cleaning was excelente! Thank you to Carla at the…read morefront desk she is always helpful with a great customer services. -Ana J

My father had a spinal injury a couple months ago and we came across Loving Caregivers after…read morelooking for caregivers in the area. They have been amazing since day 1 - from meeting with us in the hospital before discharge to working with us at home - we had various caregivers for mornings, afternoons and weekends. LC is professional and their communication turn around is very quick. They were able to accommodate us as our schedule changed and changed again and supported us through our different needs. The caregivers assigned to us were professional and sweet. They were able to build relationships with my family in a very short time. We are very fortunate to have found LC and would recommend them to anyone who finds themselves in need of caregivers!

From the owner: Let our most trusted caregiver take care of you.read more

I used Friendly Care to help take care of my mother. Their caregivers are very helpful and…read morefriendly. They helped her dress, bathe, exercise, and make her meals. My mother really bonded with one in particular, and so she became my mother's primary caregiver. The management was good at working with me to resolve any issues that came up. If I have any suggestions for Friendly Care, it would be to work on their invoicing. I reviewed their invoices and found items that needed further explanation. They worked with me to take care of the issue immediately.

Friendly Care provided 24 hour care for my dad in the last month of his life. Aldwin was my dad's…read moreprimary caregiver and he bathed, cleaned, fed, talked to and gave comfort to my dad in his final days. Friendly Care staff made sure that there was always coverage and gave me notice on any changes. They were professional and yet were gave my dad the comfort he needed in his last days. Friendly Care worked with the family and hospice very smoothly. I am forever grateful for the service and care they gave my father which allowed him to pass with dignity.