In the few months our family has had the pleasure to work with Griswold's Caretakers, my Mother has…read morehealed and improved with their help. Navigating the complexities of caring for a loved one with dementia recovering from a hip injury has been a steep learning curve. My Mother's care needed the expertise, patient, and flexibility of Griswold's Caretakers. Wil and Alice are caring professionals who understand the needs of families and how to help. Call them. They can help.

Will and his team are experts in their field. When my dad started to need caregiving help, Will…read moredid a careful assessment of his situation to understand his needs. Kristy then came on board to provide care, and her hard work changed my dad's life for the better at a critical time in his recovery. We will always be grateful. It's my honor to recommend Griswold for their caregiving services.

Apria as a company is terrible but you do have some diamonds in the rough…read more I went to the local branch here to meet the sleep tech for a mask fitting and he is very kind and patient to explain the different options available to make sure the seal is right. If all people at this company were like him, this would be a 5*.

They close from 12-1PM for lunch, so I rushed from my office in Milpitas to make it there before…read morenoon. If you are here to pickup, call the number on the cone. The front lobby does not have a receptionist. The sign on the plexiglass is to call the number. I failed to see the no knocking on the glass sign - someone looked up from their desk and pointed to the glass which had a sign says to call. The gentleman that helped me was very nice. I had a deductible and a monthly fee since it's a rental. The physical therapist or occupational therapist told us that someone from Apria would reach out to me for home delivery. I checked the website from my phone and also saw the same thing - you need to verify the patient's first and last name as well as DOB. Anyway, I was antsy and called yesterday. Call early because I was on hold for nearly 15 minutes. The lady on the phone was very nice as well; explained my deductible and monthly fee, and that if I were to go, go before or after their lunch hour. I came about 3 minutes before noon. Thankfully I was in and out in less than 15 minutes. The gentleman showed me how to use the leg thingies and assemble / fold up. Gavin broke his leg in 2 places Sunday and had major surgery Monday (over 6 hours). It'll be a long road of recovery for him, but I'm thankful he's alive and ok. Just no football for at least 2 years, if ever. He should be able to walk normally in 8 months to a year, his orthopedic surgeon says.

I am so grateful that I found this medical transportation service. From the very beginning, making…read morethe appointment was easy, and Danielle, who answered the phone, was so kind, patient, and helpful. She made me feel that my dad was in good hands even before the ride began. Natalie Nelson was the wonderful person who picked up my dad from the hospital. She arrived earlier than our scheduled time and even texted me, saying, "Take your time." That meant so much to me because I knew she understood how stressful a hospital discharge can be. The hospital process was extremely slow, and Natalie ended up waiting for more than 45 minutes. But she never complained or showed any frustration. She continued to be so warm, patient, cheerful, and compassionate. What touched my heart the most was what my dad said afterward. He told me, "This lady is so nice! How do you know her? Is she your friend?" That says everything. Natalie treated my dad not like a new client, but like an old friend she had known for years. Her kindness was genuine, and I could feel that she truly cared about my dad--not just as a passenger, but as a person. During a difficult and stressful day, her compassion brought us so much comfort. I will never forget how she treated my dad with such dignity, patience, and kindness. It truly touched my heart. Thank you so much, Danielle and Natalie, for making a difficult day a little easier for our family. I wholeheartedly recommend this service to anyone who needs medical transportation. You will be in caring and compassionate hands.

I had outpatient surgery and was told someone needed to stay with me for eight hours afterward…read more Since I don't have family or friends nearby who could take time off work, I looked for a home health aide service and found California Seniors Care. The overall experience was very smooth--from meeting the care coordinator Natalie and signing the forms to making final arrangements by text. Everyone here was warm and helpful. A special shoutout to my caregiver, Candy, who was lively and fun. After I got home, I slept for a couple of hours, and when I woke up we chatted--the conversation helped me stay alert and shake off the grogginess from the anesthesia. Being Chinese, Candy understood my needs at home, and that cultural awareness was especially comforting while recovering on my own. Hopefully I won't need surgery again--but if I do, I'll be calling California Seniors Care!

We were referred to Harmony Home Care, and when we contacted them, the conversation focused solely…read moreon the benefits we would receive through their home health care services--implying that everything was covered under the same insurance used for the knee surgery. However, when we finally inquired about the actual cost, we were shocked to learn that none of the services were covered by insurance. Taking advantage of people in vulnerable situations is not only unprofessional but also unethical. I would strongly advise against using Harmony Home Care.

This business offers poor customer support, follow through, and quality of care. A referral for PT…read morewas was sent over from my dad's MD the day he left rehab. It took almost two weeks to send out a PT for an assessment. Meanwhile, he was getter weaker, not stronger. It has been two weeks since Harmony received an order for an RN to collect urine from my mother who is disabled to rule out a UTI. The MD has sent two orders, I have followed up, and assisted living facility has followed up as well. They do not return calls promptly and most of the time, not at all. I've never seen anything like this. Shame on whoever owns/manages this company. I will say though that if you're lucky and they do actually send someone out, Angel, RN and Lourdes, PT are very good.

I used Friendly Care to help take care of my mother. Their caregivers are very helpful and…read morefriendly. They helped her dress, bathe, exercise, and make her meals. My mother really bonded with one in particular, and so she became my mother's primary caregiver. The management was good at working with me to resolve any issues that came up. If I have any suggestions for Friendly Care, it would be to work on their invoicing. I reviewed their invoices and found items that needed further explanation. They worked with me to take care of the issue immediately.

Friendly Care provided 24 hour care for my dad in the last month of his life. Aldwin was my dad's…read moreprimary caregiver and he bathed, cleaned, fed, talked to and gave comfort to my dad in his final days. Friendly Care staff made sure that there was always coverage and gave me notice on any changes. They were professional and yet were gave my dad the comfort he needed in his last days. Friendly Care worked with the family and hospice very smoothly. I am forever grateful for the service and care they gave my father which allowed him to pass with dignity.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

The service was good. They set up the appointment within a day. The PT person was very good,…read moreknowledgeable and helpful.

In home care ongoing pt, ot, and nurse was approved by med ins. In Touch limited the visits…read morearbitrarily without communicating the reason to the insurance company or the patient. Primary care doctors states it should be ongoing. In Touch never returns phone calls.

Our family used 24 Hour Home Care's services when my grandfather lost his ability to help himself…read morein the shower. Since he has Dementia, we required an experienced caregiver who could properly handle his behavior. We knew that finding a male caregiver would be challenging as well - but they were able to find us a great match for him! Our caregiver, Tazwell, was able to come in to the home and provide the assistance my grandfather needed. He also would take him on a walk down the street to Starbucks. This provided some much needed relief for the family. We received good communication from the office staff on the search for a caregiver. It was really important to us to have an agency that would be responsive and reliable.. Erik was the care consultant who came to our home and explained how everything works. After the services started, He checked in to make sure everything started off smoothly. The scheduling team is run by Amaris, who was fantastic at being responsive and transparent through the whole process. This agency will work with Long Term Care Insurance as well! Her team was able to ensure that my grandmother received reimbursement for services promptly. Thank you for everything 24 Hour Home Care!

Good service and best helping people who needs help keep up the good work and godbless ,,,read more

Donna and her staff take excellent, individualized care of my father, really tailoring to his…read morepersonality (stubborn) and needs. They go above and beyond, caring through illness when other caregivers refuse to help. My father also receives care through another agency (subsidized) - their turnover is high and they refuse care when he is sick (when he needs it most). I'd definitely recommend Essential Care as worth every penny.

Donna and her staff at Essential Care take excellent care of my mom. She loves living at the…read moreWestmont independent living, but as her dementia and respiratory issues have become more of a challenge she needs more help. The caretakers at Essential Care make sure she takes her pills and uses her inhalers, check her O2 levels, and make sure she is safe throughout the day. During Covid they have been incredibly careful with safety precautions. I don't know what we would do without them!

We employed Caring with Care for my mother's regular in-home caregiving needs for almost a year (9…read moremonths) until she was moved into a care facility. They were punctual and flexible in terms of number of hours needed, but the best was the obvious, loving care with which they treated Mother. Isabel even found for us a live-in caregiver which we evaluated. Isabel gave us daily reports which we found invaluable in tracking the needs and the progress in meeting those needs- and she also gave really good suggestions to the various issues that would arise (which we gladly followed).

This business is outstanding. During the course of my mother's need for care in her home over the…read morelast 20 years of her life we utilized the services of three different agencies for her care. This agency was by far the best in quality of care, consistency, commitment, and flexibility in meeting mom's changing needs. They also happen to be the least expensive! Initially, mom needed caregivers just in the morning, Later it was morning and evening. When mom was striving for independence, they supported her by going on her walks with her, taking her to appointment, and fixing some meals. When mom was confused or ill, they notified us quickly and were patient and soothing to our mother. When mom required hospice services and needed round the clock care, the office got us help the same day! Her primary caregiver was with her for years and she supported the orientation of staff new to mom. Mom was safe, happy, loved, and respected until her last breath. The caregivers were flexible in supporting mom's children. With many children are many personalities and with each of us they remained professional and comforting. I cannot say enough good about this agency!