So, I have talked about this before in my other reviews, but it seems I must bring it up again. it's 2020, ACCEPT CREDIT CARDS!!!!!!! the fact that these people only take cash and checks is so disappointing. Ignorance is not even an excuse anymore for this, there are a million online merchant account companies that you can set up in all of 5 minutes, its NOT complicated and its NOT expensive. customers will spend MORE if they can use their card! many companies work with small businesses and even have plans with no recurring charges, just a surcharge per transaction, which by the way they could just tack on the price. Like $10 +($1 credit card fee). I would be HAPPY to pay the extra dollar for the convenience. this is elementary stuff, they should know this. they could have literally wrote a their PayPal email address on a blank sheet of paper and stapled to the wall. THAT would have been acceptable. But apparently customer service and common sense eludes them.
SECONDLY, and more important, believe it or not, was my experience with the guys who wrap the trees. Here's a newsflash, if you run a Christmas tree farm or lot, here is what you say to EVERY customer. "We will be HAPPY to wrap your tree, put it on the roof of your car and tie it down for you".
But my experience there? I asked if they would be helping me put it on the roof of my van, and their response "Either way". Huh? I could tell they did NOT want to do any lifting or tie-down work. they seemed annoyed and distracted and honestly clueless as to how to tie-down a tree. they used sub-standard twine that actually broke the first time they used it. It took a second guy to even attempt to help me, and he didn't even really seem like he knew what he was doing or that he cared to help. Oh, and did i mentioned they don't know how to tie-down a tree? they only tied the front- the drive home was not fun.
And the woman selling the cider seemed like she didn't want to be there either, basically this whole crew wants to be somewhere else...
So, they clearly need a tutorial or something. I would be HAPPY to write one. Oh Wait, I just did. read more