Baum's is a customer service oriented business. From the moment that you walk in the door, you are…read moregreeted by a vitamin expert that willingly shares their knowledge to get you the best supplements for your particular needs. They carry only trusted brands so if you are not familiar with supplement brands they can help you make an informed selection.

Stopped by for a smoothie. Two employees, one on the phone the other helping a customer. I asked…read morethe one on the phone if the juice bar was open ( so I know she knew I was waiting ) she nodded yes. I don't mind waiting my turn. But I'd like to have my turn. I waited about 5 min and in that time another customer walked in. Instead of coming back to the juice bar the employee on the phone hangs up and helped the customer who had just walked in. WTH!! I thought about continuing to wait but it really bugged me that I was passed over. As I was walking out I heard a " ma'am I'll be right with you." Yeah, right. Unless someone else walks in. Not the first time I've been to this store. They are usually very short almost rude and not at all friendly. I will not be returning almost rude and then passing me over is enough for me.

Best place to get supplements. The staff is always there to help you and they are very…read moreknowledgeable. I will definitely be coming back here!

Good selection of nutritional supplements. Had what I was looking for and staff was friendly.read more

First time! Alyssa was super informative, very personable and cheerful, without being pushy!! Not…read moreeveryone can do that first thing in the morning. Great first impression I tried the 3 step process: 1. shot of aloe(flavored) for hair, skin, acne, digestion. I have never had a liking for aloe. It always was pulpy and left an after taste. This was just like drink a refreshing class of mango infused water. I would drink a bottle of it easily. 2. 1 cup of tea(hot or cold): boost metabolism, mental clarity and several other things (check out the website) and no crash - I had warm chai. I love chai tea, but I usually drink it with milk because I have found chai with water to just not do it for me. This chai, however, was not too peppery, absolutely palatable witbout the creaminess of milk and very flavorful. 3. Shake(meal replacement) lots of vitamins and minerals, 17 grams of protein and 3-5 grams of fiber: Their are an abundance of shake flavors. I decided on the Stawberry Cheesecake. They have fruit, chocolate or white chocolate flavors. I am not a chocolate fan in general, but I may be tempted to try a few, as the names have peaked my interest. Ie. Heath Bar, Sweet Heart, S'Mores, Banana Carmel, etc. I know....it doesn't sound healthy. Right? The taste is so much tomy liking that I will totally do it again. As a meal replacement, I should feel "full" and nourished for at least 4-5 hours. They advise having a drink once a day for 3 days to jump start as a way of getting your body on track with all the benefits. Their hours are 6a-6p M-F. I don't remember the weekend hours. I wish they were open earlier because I will almost be to Hyde Park before they open They do have their products onsite to ourchase and make at home, this may turn out to be a better and cheaper ootion over the long term. I am going to try this out for a bit and see how it pans out. Thank you for a pleasant and healthy experience to start my day.

Owner was so rude today about not wanting to show me the different shake options. His daughter that…read moregot handed the business is extremely rude to the point where its embarrassing. Brother went to school with her. I can name 3 herbalife shops i would rather give business to. Apple doesn't fall far from the tree I suppose.

Outstanding customer service - always! One of the girls researched some probiotics for me while I…read morewas on the phone. Great service - above and beyond cheerfulness - ready to serve! They have a nice selection of products and produce, too. I like to drop in and see what they have to contribute to my supplements and food. Glad they are here ! 100% !!

Racially Profiled! Unbelievable! I had the girl get a…read moreproduct they only keep in the back from Standard Process. After she hands it to me, and as i'm waiting for the check out not three feet away is when it happened. What is racial profiling you ask? It's when the only caucasian female employee strategically positions herself down the isle of the checkout and pretends to make adjustments of the products on the shelf. AND when you look up she is not looking at what she is doing, she's looking at you; then looks away quickly. AND when you reach the cashier, all of the sudden the products on the shelf no longer need straightening, even though it looks like a tornado went through the isle. THAT IS PROFILING! Pitiful. Sunrise, i'm happy you employ African Americans, sad you don't like to serve African Americans. I wont be back.

Had a very unpleasant visit this morning at this location. We went to grab two items which resulted…read morein about a 30-45 minute checkout because Mona was unable to do her job properly. We were as patient as we could be in the beginning because we assumed she was new until we noticed that there was a mistake with the transaction. We asked for our money back and she told us to "be patient" and continued to be impatient with us. She sounded like she was on the verge of tears and her coworker was no help at all. All of this over a coupon, an argument and not even a correct transaction. We asked for the original receipt in case the money wasn't refunded to my card, but she refused and we were told to come back if it wasn't refunded and that she will remember us and that she works 7 days a week. Safe to say I'm NEVER going to the Munster location again, you're better off going to the GNC in Schererville.

I went in here looking for Arnica Gel. Ellory was helping me and she was fantastic, extremely…read morehelpful and very friendly, it made my day. I had never been to the store before, but I will definitely be going back. I usually go to Sunrise, but the people there are so rude, I will be coming her for my arnica gel!

VERY expensive. Bought pills from there for $40 later found the same thing at Walmart for $6. No…read morereturns so they screwed me. Check elsewhere for your stuff first.

Excellent clean store! My favorite dept is where I purchase…read more my Green Monster Smoothie Excellent drink well made staff is so nice and efficient. I'm regular there get my smoothie!!!

Subject: Formal Complaint Regarding Service, Product Quality, and Manager Conduct…read more I am submitting this complaint to document a deeply disappointing and frustrating experience at your store that warrants immediate review by leadership. I have been a loyal Whole Foods customer for years, regularly purchasing flowers and groceries, which makes this situation especially upsetting. I recently purchased flowers for my mother, only to have them wither the very next day. My mother was upset, and I contacted the store to resolve the issue. When I spoke with a manager named Mia (possibly spelled Mya), I was told to "bring pictures of the flowers." I found this request insulting and unnecessary -- particularly because she was the one who rang up my purchase and because I have built a consistent, professional rapport with her as a regular customer. Being asked to "prove" the issue felt dismissive and accusatory, as if my integrity were in question. When I returned to the store for a replacement, I was told that I had not been charged for the flowers in the first place -- an error made by the store. Manager Josh then stated that "associates make mistakes all the time." While I understand that mistakes happen, what concerned me was the lack of accountability and the complete absence of any meaningful customer consideration. Despite the inconvenience, the poor product quality, and the disrespectful interaction I experienced, I was not offered a discount, an even exchange, or any gesture of goodwill. To make matters worse, during this visit I purchased additional flowers and an orchid at full price. Even then, no one made any effort to acknowledge the situation beyond repeated apologies. Apologies without action do not resolve the issue, nor do they demonstrate that my loyalty or business is valued. A customer who has been inconvenienced, insulted, and sold a defective product deserves more than empty apologies. Respect is shown through action -- whether that is a discount, a replacement without interrogation, or a simple gesture that acknowledges the customer's experience. As the saying goes, "People don't care unless they know you care." At this point, I did not feel cared for, valued, or respected. In the movie Jerry Maguire, the famous line "Show me the money" became iconic because it represented proof, not promises. I am asking Whole Foods to show me -- through action, not words -- that my business matters. If this is not something your store can demonstrate, then I will take my loyalty elsewhere and make my concerns known. I am requesting a formal review of this incident, including the conduct of the managers involved, and an appropriate resolution that reflects the seriousness of this experience.

Great service and clean. I have been a customer for 4…read moremonths and have lost almost 30lbs using their products as meal substitutes.

Husband orders a kiwi mango smoothie a few times a week. Today they said they don't make them, he…read moresaid he gets them all the time, they charge him and then give him a strawberry smoothie.

I've been searching for a good butcher in the area, and was happy with the ground beef on my first…read morevisit. Was also very pleased with their selection and service. It's unfortunate that I receive the exact opposite on my second visit. I was waiting to be helped and they took two white men, and an elder white lady before me, even though I was acknowledged. I can understand if they're older and they wanna be helpful first, but there is no communication on this.... And then I saw the sign. I should've taken a photo cause it was a little startling, and unfortunate that they expressed so openly their political position and hate for Wokeness. I've heard some stories how they are true MAGA and slightly racist, but you have to experience it for yourself. You have to give a place a chance. And it saddens me the way I was treated on my second time back. Folks everywhere are just so sad and upset these days, every life has been disrupted in someway the last 10 years for multiple reasons. It's stressful out here, but it's also stressful trying to get good quality food with all the regulation changes. I travel out of the country multiple times a year and American food is just the worst. So I'll keep searching for quality in both the product and in the customer service. In some small way, it's good to know a store position because I don't wanna give them my business. It's so weird to fight against progress. And it's even weirder to think Wokeness is a thing. Stay asleep.

This place was intriguing. I came here on a recommendation. Put the address into my gps and off I…read morewent. It was like an old school grocery stop with a deli shop that was busy when I walked in. Had me curious enough to come back and try a lunch sandwich from here. This meat market has the soup bones for my dogs for a decent price also. I never wrote a review with the intent of a follow up review as I have to come back, grab a sandwich and buy some ready made family style dinner trays that looked like it would make my cooking nights way easier! The lady Çathy up front was extremely knowledgeable of the place. I will be back very soon to provide an update on the family dishes and sandwiches! Can't wait!