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    Recommended Reviews - NXG

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    7 years ago

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    The Advanced Group

    The Advanced Group

    (8 reviews)

    East Kilbride

    Appalling customer service. And the director has on his linked in about being impressed by how you…read moretreat others. Appalling how your company have treated me. Multiple smashed windows on fitting initially, dents on the sill, wrong sill fitted, wrong colour of sill, faded hinges, screeching hinges and scratches/roller marks repeatedly on replacement windows. Endless days off and now still supplying chipped and scratched windows with roller marks. Endless delays and multiple excuses. No compensation for all the time off. Will escalate to trading standards if not resolved this month. Team refusing to escalate to director. I would have thought they wanted to avoid a public internet display of their failing standards when he could easily be tweeted? Bizarre way to run a company. Highly suggest avoiding.

    We had composite doors fitted on 21st November 2016 and have had nothing but problems. Three days…read moreafter fitting, both doors had to be readjusted as they were out of alignment and were extremely difficult to lock. One of the doors was cracked and we had to wait for another fitting date. Back door is acceptable but the front is another story. Four months later Camden group (manufacturer) visited for an inspection and confirmed door was indeed badly fitted (door frame bowed, unable to lock without extreme force, door badly marked due to hitting locking mechanisms, waterproof seals ripped). The manufacturer also removed a security lock to allow the door to lock securely! Now, after a flurry of snow we have water ingress around several of the door windows. An absolute disgrace for a door which cost £1350. This is bad enough but their customer service is appalling with complete reluctance to address these issues. Five months since installation and still no resolution so it looks like trading standards and potential court case for us. Avoid at all costs people. #complaint #customerservice #watchdog #roguetraders

    Doorworld

    Doorworld

    (4 reviews)

    South Side

    Indeed, this is the world of all things door like (aka eh...doors). Having lived above it for…read morealmost a year and never witnessing anyone but employees or delivery men entering this place, I'm slightly confused as to how it has managed to stay in business this long. By 'this long' I mean, a considerable time; seen as the first thing my day said when I moved into the flat was - 'oh next to that door place? I remember passing that on my way to work in [something along the British Steel lines but not as old as that]..'. Needless to say, it's an institution for locals who have walked or bus-ed past in for years. However, I reckon it's success is really down to all those DIY enthusiasts, renovators and consumer loving individuals around. I don't know much about doors but the staff were super friendly, very knowledgeable and just genuinely lovely. So, if you need a door then this is definitely somewhere you should visit. If you don't buy one here (God forbid) then at least you'll pick up some jargon and have an idea or what kind of price you should expect to get elsewhere.

    If your mission in life is to find Narnia, then if there's anywhere it can be found, it has to be…read moreDoorworld. This place is a hoot for door fanatics and you will find every kind of door you could ever imagine here. So whatever kind of door you are looking for the friendly and helpful staff here will be more than able to assist you, you might even get a funky door handle thrown in, who knows?

    NXG - roofing - Updated May 2026

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