Yousaf is such a nice guy. He was friendly and not cocky which is very hard to find from real…read moreestate agent. He catches what we need for my apartment and showed me spaces that we would want. He understands diversity and welcomed me and my wife. He worked really hard for me even though i had very tough situation to get an apartment. I definitely recommand Yousaf to anyone who is looking for right apartment for you.

Yousaf made the usually stressful process of finding an apartment in NYC incredibly easy. He Was…read moreincredibly knowledgeable and took the time to understand exactly what we were looking for so we could narrow our search. We didn't have a lot of time to look, but he organized our showings so that we were still able to view a wide variety of places in a short time. He was very honest and transparent throughout the whole process and genuinely wanted us to find a place that we were happy with rather than feeling pressured because of our time constraints. He consistently went the extra mile and in the end found us a great place that met all our picky preferences at a deal that was far better than we thought possible. Very positive experience and very happy with the end result.

After several months with an empty condo unit, I was referred to GRO by another owner in the…read morecondominium who spoke highly of their level of service and professionalism. Debbi led me to one of her agents, Jeff Loren, who proceeded to make quick and effective work successfully subleasing my unit. Jeff definitely provided the type of professionalism and service one looks for in an agent. Both Jeff and Debbi took patient time to explain how their agreements, broker-style and screening process works to ensure I was getting the most responsible tenant possible. I'm grateful for the lead and will be sure to forward future business their way.

He acted like he cared and did send me his newsletter but when I inquired about some of the…read morelistings, I never received a response and if didn't feel like he cared about my getting a new apartment. Fortunately I did find a broker who cared and got what I wanted and needed from that interaction. Maybe he's more responsive when it's not some super busy season but my review is based on months of dead ends and total frustration with the need to find a new place ASAP.

As a residential mortgage banker I interact with Realtors every day. Angelo distinguishes himself…read morewith his focus, integrity, market knowledge and genuine positive energy. The seller and renter guarantees that he offers let you know that he stands behind his work in a clear and forceful manner. He has become my "go to" in all things Brooklyn.

Justin and Hugh are the Batman and Robin of apartment hunting--a dynamic duo that make sure…read moreeverything works out. I was under a huge time constraint to find an apartment and move to the city--2 weeks to get it all done and start a new job. I reached out to Justin because of all the fantastic reviews on Renthop and here. They are 100% true. He is a consummate professional--always able to navigate the hurdles and potholes in the process of finding an apartment, getting a guarantor, signing the lease and coordinating the move. Every time I reached out to him with an issue (and it was pretty often), he responded quickly with lots of perspective and insight. He was the genie of problem solving and literally had a solution to whatever insane moving issue I was tackling. This is someone you want to work with on your move! I highly recommend Justin and will be sure to refer anyone moving to the city to him.

I own a one-bedroom cooperative apartment in the East Village that I have been renting out for many…read moreyears. My tenants for the past 20 years have always had friends who moved in when they moved out. This time there were no friends so I needed a real estate agency. After reading Yelp reviews and Justin's bio, I chose him. I first called him on 12/5/19. Justin picked up the phone when I called him (a miracle!) and made an appointment to visit my apartment and have it photographed the next day. The photographer also did a great job; the photos were beautiful. On Saturday, 12/7/19, and Sunday, 12/8/19, Justin held open houses. On Monday, 12/9/19, he sent me complete applications on two excellent candidates. Before I told him which one I preferred, I asked for his assessments of them. He texted me very detailed, thoughtful, analytical and well-written write-ups about both young men, either of whom would have been a good tenant. I went with my gut and chose one. On Tuesday, 12/10/19, I met the prospective tenant and offered him the apartment. Justin sent the application package to the management office, which forwarded it to the board, The board approved it today! Tonight, Monday, 12/16/19, we signed the lease, which Justin prepared with great care and attention to detail. My new tenant, who just relocated to New York from California, is very happy to be moving into the apartment tomorrow. Why do I love Justin? He is very professional, knowledgeable about the real estate market, friendly, warm and extremely dependable; he immediately responded to my many calls and texts regardless of the time of day. Although I know he was busy with other clients, he always made me feel like renting my little apartment was his number one priority. Additionally, he possesses excellent verbal and written communication skills. A smart, personable and funny young man, Justin is a credit to his chosen profession and a genuine pleasure to work with. I will happily sing his praises to all my friends, colleagues and neighbors. If you are looking to rent or buy a place in Manhattan or if you are looking to rent out or sell your place, you won't regret choosing Justin Duffy.

Professional and friendly service Prompt response to show…read morethe property for a prospective tenants, providing all the necessary information in a timely manner

This is the singular worst residential management agency I have ever had the displeasure of dealing…read morewith. We lived at 233 bay st in Jersey City, and lived specifically in the apt that is currently being advertised. Issues below: 1 - the intercom system is a complete mess. It goes down at least twice a year, and during our 2+ years there, it was out of service for a total of over 6 months. Meaning, every time you have a visitor, delivery, package, you had to go downstairs to let them in. 2 - Addressing COVID - they didn't at all. During the entire pandemic, we did not receive one notification about mask policies, building cleanliness, rent relief, or anything. This was not an issue worth addressing to them. 3 - Maria, the facilities manager. She does not care about you, or any single resident that she oversees. She will consistently rush you off the phone, downplay building issues, and on one occasion, she even called me a bully for registering complaints. She will placate you on a daily basis, or outright ignore you. Do not believe this person's kind tone when you first speak with her. The moment you need something, or find an issue, she will either not respond, or downplay the issue, unless it is emergent, and once you meet the real Maria, good luck getting the "nice" version back. Eventually we wound up having to make most requests to the owner, or cc him on every email to get anything done. 4 - apt maintenance issues. Again, the specific apt being advertised is the one we lived in, so here's a play by play: Bathroom - i suspect there is a large mold issue, as at one point while we were showering, a few tiles simply just fell out of the wall. The toilet clogs very easily, and the vent is more for show, rather than doing any real ventilation. Kitchen - extremely dated - the dishwasher is on its last leg, sink leaked like a sieve, fridge is damaged in several places (broken drawers, shelves). Heating/central AC - the vents all leak. All of them. This was never addressed, and we had to have the ceiling patched and re-patched several times because they were not willing to address the actual problem of insulating the vents. They kept saying they would do this and never did. This means that the leaking is constant, and mold is potentially growing above the ceiling and blowing into the air you breathe. You may ask why we stayed for 2 years, and I will tell you the single positive thing about the apartment - it is cheap... and so is everything about the building and the management. This is the prime example of getting what you pay for.

Mohamed was a pleasure to work with. He went above and beyond the duties of a real estate agent. He…read morehelped us with some extra stuff that he didn't have to do. I would definitely recommend him if you're buying or selling a property

I had an amazing experience with FlatFinders! Annette and Sam were quick to get me in for a showing…read moreand seamlessly handled the application process. They were responsive, positive and accommodating throughout the entire process. I highly recommend working through them to find your dream Greenpoint apartment!

Sam just helped us find our dream apartment in Greenpoint, and my boyfriend and I can't stop saying…read morehow much we lucked out! The place is great, affordable and in a prime location. The icing on the cake is how easy the process was, thanks to Sam. He showed us the place last minute and is just the easiest guy to deal with. He secured the place for us with no money down until we were approved by the landlord. This has been the most pleasant, non-hassle broker experience we have ever had.

Matt was an excellent agent; extremely responsive, reliable, and very easy to work with. He…read moreactually cared whether or not we got the office space we needed and wanted, and did everything he could too assist us in doing so. Would highly recommend.

Matthew has been extremely helpful and professional agent and offered us several options for our…read moreoffice space and presented in a very efficient and organized way. I was also very impressed with the fact that he followed up after few months as he knew we had a couple of issues with our landlord. I would definitively recommend him.