Fantastic massage! Peaceful setting, the pressure was perfect, all around completely relaxing…read more Highly recommend!!!

Excellent massage! She knows what she is doing . Does not waist a minute. Worth paying for it!read more

The perfect massage, the therapists are AMAZING...really good swedish, not too hard, they will…read moreadjust to your preferences. Calm, spa-like and super clean. Front desk person is sweet and efficient, easy credit card purchases. I'm a regular!

If you want a same-day appointment for a relaxing, no-frills massage, go for it. I was looking for…read moremore hence this mediocre rating for Lemon Tree Massage. My body is well past using massage therapy for pampering; I need it for relief from aches and pains. Out of desperation, I walked into Lemon Tree Massage for a same-day, 90-minute upper body massage. My shoulders and neck were feeling like concrete and they hurt. My massage therapist was very friendly, but she was not an expert in muscle anatomy. Therefore, the massage was not as helpful as I needed it to be. I paid $100 for a 90-minute massage plus a 20% tip. I tipped her for her effort and professionalism even though I left disappointed. She checked in throughout the massage for desired pressure, but she was definitely more accustomed to massage for relaxation versus therapeutic relief. A few more notes...There was no table warmer, which was fine by me, but you get the gist this is a no-frills experience. There is no neck cradle on the massage table; you're given a donut pillow. This place is located in the shopping center next to the Home Depot.

Last week I had the Serenity Facial (1hr) and Serenity Massage (1hr) package with the added…read moreDermaplaning. I had Morgan for Massage and Rebecca for the Facial. I will only request them when I return, just exceptional experiences with both ladies. I had some tightness in my hips and piriformis and Morgan was great at targeting massage in those areas. Rebecca's attention to my individual needs was welcomed and appreciated. I love the facial moisturizer and foaming face wash that I purchased post treatment as well. This Spa has a perfect for location, abundant parking, relaxing reception with refreshment and snacks and low lighting to ease you into the chill vibes. This has to be on your list for best spas in Scottsdale. Amazing quality/pricing.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Trang did an awesome job with my session. She was detail…read moreoriented from the beginning by asking detailed questions on what I would like. From what I told her, everything turned out perfectly. I would highly recommend The NOW as well as Trang!

4/13/26 update: Management and ownership reached out after my bad experience. Long story short,…read morethey offered a complimentary massage to make up for the experience I had. The complimentary massage was with Trang, who did a fantastic job. It was clear that she was talented and paid attention to my areas of focus/concern. She also provided a full 80 minutes of her time, as expected. Had my original experience been with Trang, The NOW would have received an easy 5-star review from me. I am changing my overall rating to 4/5 due to the hassle and frustration I originally had to deal with. That said, management and ownership did the right thing. Bad experiences (or just bad fits) can happen, but the difference between a good business and a bad one is what management and ownership do to address those issues. 5 stars to management and ownership, 5 stars to Trang, and 4 stars overall given my specific experience. I can comfortably recommend this location, as long as you are willing to speak up if you don't get what you deserve. After my first experience, I would not have considered this location in the future. After management/ownership intervened, and after my experience with Trang, I can confidently say I will return, and if my experience is anything like the one I had with Trang, I'll be happy to follow up with a 5-star review.

Massage therapist was constantly leaving to answer phone and handle walkins. Very unprofessional…read more Then she cut massage short by 15 minutes and still expected a tip. DON'T GO TO ASIAN MASSAGE PARLORS THAT CHARGE UPFRONT BEFORE SERVICES ARE PERFORMED.

From the owner: Asian massage. By Appointment Only.read more

Sophia gave a fantastic massage. I will go back again! I felt very relaxed and rechargedread more

Do NOT come here!!! I went in for a one hour massage... the massage was painful through out the…read morewhole time. Didn't know any English so I couldn't communicate with here on the pain and the last 15 minutes she was using her phone and trying to give me a massage with one hand ! It wasn't a massage the last 15 minutes but more of her pushing my body with one hand. Definitely not worth the price and I would recommend paying $20 more to go elsewhere

The massage therapists here are absolutely top-notch, using a variety of techniques and performing…read moredeep muscle massages. Whenever I'm exhausted after a round of golf, I always want to come here. Their back massages and Thai stretches are incredibly precise, and their four-hand massage is especially exceptional. Their four hands feel like they're glued to my body; the overall sensation is so smooth and relaxing, leaving me feeling completely refreshed.

PLEASE READ BEFORE GOING FOR YOUR FIRST TIME!! I'm…read moredisappointed with my experience at Thai Royal Massage & Spa in Scottsdale and feel it's important to share for others who may be considering going. I called ahead and scheduled an appointment for myself and 3 girlfriends. At the time of booking, I made it clear we had not decided on services yet and wanted to choose when we arrived. The night before, they called and left a voicemail confirming us for 90-minute massages, which was never agreed upon. I immediately called back and clarified that we were still coming, but only wanted 60-minute massages and would choose our exact services when we got there. They confirmed that was fine. When we arrived, I signed us in and specifically wrote "combo" because I was interested in their combination reflexology. Before my massage even started, I clearly told my masseuse I wanted the combo reflexology, and she acknowledged it. However, the massage I received was not reflexology at all there was no foot soak and barely any foot work, which is standard at every reflexology place I've been to. On top of that, during the massage they were extremely pushy about extending our sessions another 30 minutes (making it 90 minutes total). I was asked twice, and all 3 of my friends were also pressured to extend. We all declined. At checkout, I noticed I was being charged significantly more than expected. When I asked, they told me they gave me the "combo body massage" instead of the "combo reflexology." That was never what I asked for. Instead of taking accountability or trying to correct their mistake, they did nothing. To make matters worse, their tipping system feels very uncomfortable and aggressive. They present tip options starting around 30-38% and hold the payment screen right in front of you, creating unnecessary pressure. Overall, the entire experience felt disorganized, misleading, and focused on upselling rather than customer service. I take responsibility for not being more confrontational in the moment, but not everyone is comfortable speaking up, and businesses should not rely on that. I left feeling taken advantage of, and unfortunately, they've lost our business. I hope this review helps others avoid the same experience.

Hands-down, the best neck massage I've ever received in my life and I've been getting massages for…read moreat least 25 years. I am still feeling the relief three days later and I can't help but wonder if it's because I just had so much tension I was carrying for years on end that never had proper relief until Jonathan took care of it. Thank you, Jonathan! I will see you next time!

Exceptional massage! Jonathan is a massage wizard! Worth every penny and then some!read more

It has been over a year since I have visited this spa so I was happy to try it out again. I made an…read moreappointment with Yoyo for 9:30pm on a Wednesday night. This place is still one of the nicest most luxurious spas I have been to. I was happy that Yoyo was still working there as she gave me an outstanding professional and relaxing massage. I normally won't pay $90/hr. For a massage but, this place is definitely worth the price. . The place is still super clean and I will come here for a massage again.

Excellent massage. Steve really worked on my back and my trigger points. Professional service.read more