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    NYBG Shop

    3.1 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    2 years ago

    Helpful 2
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    5 years ago

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    5 years ago

    You have to pay to shop here $20 for parking. I was told to sweet talk the guard to tried to shop for free. I'm good there's amazon.

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    Photo of Honest R.
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    8 years ago

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    Scotts Flowers NYC - Madison Ave

    Scotts Flowers NYC

    4.8(429 reviews)
    9.5 miMidtown West
    $$
    Family-owned & operated
    Established in 1947

    I initially had some concerns about the first arrangement I received, as it didn't quite match the…read morestyle and quality I had expected from the website. However, what truly impressed me was how Scott's Flowers handled the situation. Kate was incredibly responsive, professional, and genuinely cared about making things right. She listened carefully to my feedback, communicated with kindness and transparency, and personally made sure a replacement arrangement was created and delivered promptly. The replacement bouquet featured much fresher, higher-quality flowers, and I could clearly see the extra care that went into it. While the artistic style was still a little different from what had originally drawn me to the website, I truly appreciate the team's sincere effort and commitment to customer satisfaction. Mistakes can happen, but outstanding customer service is what earns trust and loyalty. Kate turned what could have been a disappointing experience into one that made me feel valued as a customer. Thank you, Kate, for your professionalism, patience, and genuine care. I wouldn't hesitate to order from Scott's Flowers again because of the excellent customer service you provided.

    Ordering online from CA on Sunday night for Monday delivery. Scott's has a great website, easy…read morenavigation! Our daughter received her beautiful bouquet on time. Exactly what we ordered!

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    Scotts Flowers NYC - One and Only

    One and Only

    Scotts Flowers NYC - Sorbet Dreams

    Sorbet Dreams

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    100 Reasons

    Urban Garden Center - Put the lights on

    Urban Garden Center

    3.5(134 reviews)
    5.7 miEast Harlem
    $$

    East Harlem is lucky to have this local Urban Garden Center for plants nearby, under the Metro…read moreNorth on Park Avenue. I'm not normally buying plants or plant-related products because the only success I've had in my apartment is one type of succulent (the Hobbit Jade Plant) that seems to thrive no matter what. That being said, I wanted to combine two separate plants into one pot on my window sill and needed the soil and a rectangular planter. Note - The only rectangular planters I saw were plastic, the soil was pricy compared to Home Depot, and an additional Hobbit Jade Plant was pricier there than what I've seen elsewhere. That being said, there may be other items competitive in price or not available elsewhere... plus (at least for me) it's convenient. Plus, it sells items like soil in smaller quantities, which may be convenient for people with small apartments. Recommend coming and checking Urban Garden Center out, including its chickens both in the hen house and roaming around free range!

    Avoid this business!!!: UGC justifies bad behavior without apology. Customers are not respected,…read morefrom rude staff answering the phone with attitude, lack of communication regarding stated arrival time, to poor installation of plants that is not done with accepted standard practice of professional gardeners for the health of plants. Also, the plants that cost me a couple of thousand dollars had many broken branches because the workers rushed to install them. They also want payment up front before any delivery/installation/scheduling. It was a horrible and stressful experience. Informing the owner of my experience resulted only in his making excuses for USG's bad actions with no apology whatsoever. ***And because I posted my review, the owner Dimitri vindictively told me that he would no longer stand behind the plants or the work done to make things right. He didn't like my honest review. Prior to my review, he was willing to make right his failures, if needed. It is disappointing that UGC is unable to acknowledge its mistakes or shortcomings, and that they do not know how to interact with customers.

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    Urban Garden Center - Almost done

    Almost done

    Urban Garden Center - Still plastic around

    Still plastic around

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    NYBG Shop - giftshops - Updated September 2026

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