Came here for a repair on a bracelet from another jeweler, great, fast service and made the minor repair right there on the spot with no charge! Hopefully the last time I will need a jewelry repair, but if I ever do again, this Nye Jewelers was excellent. read more

On Friday, May 23, We arrived at Nye Jewelers. I managed to practically destroy my favorite watch. (no details)--He took the watch and told me he can fix it. He completed the job. He never quit. Watch is like new. They were professional, courteous, efficient, and preserved. HIGHLY recommend NYE Jewelers. Grace and John A. read more

We have been shopping at Nye and having jewelry repaired and cleaned here for over 25 years. We have never had a problem of any kind. If a repair will take a while, we are told that up front. We never waited longer than the date promised. I have gone in with jewelry not purchased there, (although all of ours is from there in many years), and they have cleaned it, looked at it for me and made recommendations- Free of charge! I would highly recommend Nye for new pieces, repairs, estimates, whatever you need. We've never been disappointed. read more

We had the clasp on a chain break inside where the spring is at. We took it over to Nye Jewelers and they were so accommodating and kind. Not only did they solder on a new clasp right then and there, but they handed back the chain beautifully cleaned and like new! They did all this in just minutes for such an affordable price, as I truly expected an expense. We couldn't be happier. Such a nice and professional place, will definitely return to them for any other jewelry needs! Thank you, thank you both so much! read more

Helped me out with my engagement ring when other jewelers said they wouldn't and he did a fantastic job! Will always recommend them to everyone I know! read more

This place is horrible. The man who runs it is a rude, entitled, miserable person. I came in to get my battery replaced on my watch. It came out to $15, which wasn't that bad of a price. My watch is all plastic. I thank him for the time, and go to my car. On the way there, I notice that the face has a small raise in it, that stretched from the 8 to the 10. This raise wasn't there before. I re-enter this miserable little shop and tell him about it. First, he resists acknowledging it, and said "I see it now that you pointed it out." I then explained to him that it wasn't there before hand, and that he did it. He told me that it couldn't have been him because he went in through the back of the watch. Being that the bump was going toward the glass, it makes sense that it was from him, but he just wouldn't have it. He also said "how do I know it wasn't there before?" I told him that it wasn't, but he still insisted, despite handling my watch. I unfortunately have to start yelling at this man to make my point clear, and he just tells me how he did it again. When I told him that I knew how it worked, he asked me "Why didn't you just do it yourself than?" When you go to a jeweler, you expect a professional. I let him know this, and I also let him know that a "professional" is the last word I'd use to describe both him and his attitude. Finally, I'm done yelling with this guy, and I tell him I want a refund. He says "FINE, I deal with people like you all the time, you don't want to pay." This is where I draw the line. First you ruin my watch, give me horrible service, and then call me both a liar, and cheap?! After all tht he offered to fix the face of my watch, and said that if he couldn't, he would give me the refund. Horrible service, horrible quality work. AVOID AT ALL COSTS. Seriously. Even if the location is convenient. Avoid this place like the plague. read more

I highly recommend Nye Jewelers. I had taken my 89-year-old moms extremely worn-out wedding band and engagement ring to them in hopes it could be repaired. Most of the diamonds were missing, there were cracks in the ring itself and it looked like if you bent it that it would snap in half. To my surprise when I went to pick it up it looked better than when my mother used to wear it! Thank you, Nye Jewlers! I now have a beautiful heir loom to pass down to my daughter someday. read more

There are many instances that cause me to give a poor review to this jewelry store. I have been in here many times and for many years. I don't find the two men that work there very personable. As many times as I have been there, they never greet you with a smile or ask how you are. You think they would be glad that they have a repeat customer. What really put the icing on the cake was this last incident I had with them. In April of this year, I went to the store wanting to get some ideas of putting my diamond solitaire into a new setting for a necklace for my daughter. Since my husband passed away I don't wear my wedding band and diamond any longer. So instead of waiting until I die, I thought it would be a good idea for my daughter to inherit my ring of 35 years now while I was still living. I went in to the store with the hopes of receiving some professional ideas as to the types of settings I could put my diamond in. Even before we started talking about the types of settings, the man told me that it wouldn't be done for a while. I asked how long he was talking and he couldn't give me a time frame. This "right off the bat" remark by the man kind of annoyed me and set the tone for the rest of the encounter. The only thing he suggested for my diamond was a plain prong setting with a bale that would accommodate a new white gold chain. I wasn't exactly thrilled with this since I thought perhaps he would have ideas of something a little more modern and updated. He proceeded to tell me that this type of setting would be most beneficial for my ring to show its brilliance. I settled for his professional suggestion and left my diamond in his possession. 4 months later, I go back to the store frustrated for the amount of time that has elapsed with no phone call from them. When I ask the man if they started my project with my diamond, he told me no. Now I was fuming to think that so much time has gone by and my ring was never touched. I remained calm and never said a word reflecting my true feelings. I asked if I could have my ring back stating that I was not sure if I wanted to proceed with changing it into a necklace. He returned my ring without asking why I was hesitating to make the change into a necklace. He never apologized that they never started the project. He didn't seem to care that he was losing a job and a sale. It made me feel as though my business for all those years have meant nothing to them. I was appalled by his lack of concern that a customer was leaving his store unhappy. When you're spending a lot of money, I would think that the owner would bend over backwards to try to keep you as a customer. I don't think he cared. It's hard to put it into words but he has an air about him. He doesn't give you eye contact and he comes across somewhat arrogant. I'm asking myself why I gave this jewelry store my business for so many years. I don't have an answer. But that was the last time I entered that store. I will never go back. I don't like the large franchised jewelry stores but in this area we have a few reputable family-owned businesses that I will shop at in the future. If anyone asks if I know a good Jeweler, you can bet I don't drop their name. read more

Great experience. Owners are very accommodating and friendly. I love to go here and play with the dog while I wait for something to be fixed, or even just shop around. Always great conversation with the two brothers. They are very knowledgeable which makes sense if you have been in the business as long as they have! read more