September 28 I went to NYU Langone Radiology for a sonogram on my thyroid. I was early and check in was speedy using the automatic kiosk. My daughter and I sat down for about 15 minutes before the technician arrived and took me back to the room. She was very kind and said her name is Cristal. I got the spelling having her write it down. If I get one of their surveys I wanted to send her a kind review! Cristal was gentle thorough and quick. It was a fast process and we left. The result came into my chart quickly. They said my thyroid is normal. My doctor said the same thing. She just wanted to rule out thyroid as cause of my weight loss. Bottom line I still don't know why I can't gain weight. My final cancer report says effects from cancer and chemo can last years ot possibly forever. As far as radiology I recommend! Please don't get cancer. read more

NYU Langone Radiology - Radiologists Near Me - New York, New York

My experience with Dr Jo-Ann Latkowski Dermatologist went well she was polite and professional, I will continue to come here for my wellness evaluations. Everyone from the nurses & staff were friendly & treated me well. read more

Horrendously Bad Radiology Center That Mistreats And Discriminates Against Patients For Having The Very Medical Conditions Needing Testing! There is simply no standard of quality or training of technicians here, nor any professional supervision--placing patients, as we experienced, in a very dangerous situation. "Edrick" (spelling may not be correct), the technician to whom we were assigned, immediately insulted the testing order from my doctor, who happens to be a highly respected surgeon in the NYU Langone system itself. But according to Edrick, my doctor's radiology scrip was allegedly written incorrectly and "made no sense," which is absurd---as it clearly stated exactly what needed to be tested, with the required pictures to be taken. As I attempted to explain my condition to this arrogant, unprofessional technician, and show him the areas of my body needing to be imaged as per the doctor's scrip, Edrick nastily snapped, "I don't want to see any of that!" I was mortified! If the technician who's supposed to be a trained medical professional can't deal with the sensitive medical issues patients go to the hospital to have treated, doesn't know how to do the specialized radiology ordered, and despicably insults the patient for having the medical condition, the patient is placed in an impossible position. There should be one standard--frankly, a high-quality standard--at all NYU Langone radiology locations for medical technicians who are supposed to be trained to do the radiology ordered, not to mention show respect and compassion to patients. But no such standard exists here, as we quickly found out. After being insulted several times by this technician, who could not perform the desperately-needed, time-sensitive test, I politely asked to speak with the radiology supervisor. Of course, you can probably guess that this request was immediately taken as fighting words, prompting the technician to go into a rage, storm out of the exam room, and nearly knock me over in the process! I was doubled-over in sharp, piercing pain at the time, and could barely walk. However, I did my best to get back to the reception desk, where I again asked if I could speak with the supervisor given the urgency of the situation--and my pressing need for the diagnostic test. When the supervisor (an Indian-American woman, name not provided) briefly appeared, her reaction was to immediately blow me off, refuse to speak with me, and with one of her hands, rudely give me the shoo-away sign!! I was discarded as if nothing more than a piece of trash by this woman, who had no desire to assist me whatsoever. This prompted my friend (who had taken off work to drive me into the city from a considerable distance in the suburbs) and I to head for the elevators to leave. Before getting on the elevator, I quickly called my surgeon's office to explain what had happened, and see if there was any way we could obtain this vital radiology at another NYU Langone facility that afternoon--since my doctor wanted me to have the test immediately. (The process could have been made a lot easier if the rude supervisor at this location had only taken the time to talk with me, done her job, and offered to help). Instead, this miserable excuse for a supervisor--while I was at the side of the elevator bank speaking privately with my surgeon's secretary--came over to us out of the blue and began badmouthing me to my friend, making an embarrassing, unprovoked scene! As it turned out, my surgeon's office was unable to find any other location in Langone's radiology clinic network with an open slot that afternoon. The net result was that I was left to SUFFER by this vile, unprofessional, mismanaged clinic , without a shred of concern for me as a patient or human being, or for the serious condition prompting my coming there in the first place. There was never any apology for the horrific mistreatment I experienced; just a full-barrel effort to cover it up, and smear me for reporting it! Both the technician and unidentified supervisor should be fired for their misconduct, and for leaving me in a very dangerous situation. I'm still suffering in dire pain and discomfort as a result! Rabid dogs are treated better at shelters than what we encountered here! For the health and safety of yourself and your family, NYU Langone Radiology's Ambulatory Center at East 41st Street is a must to avoid. read more

Modern, quiet, and clean facility. I think out of everything I was more impressed with their new elevator system. No longer do you press the floor that you would like to go to when you are in the elevator. It is sort of confusing but interesting. You go to a panel outside of the elevators and select the floor you are going to . Then you would be directed to which elevator to get into. Its sort of like a waste of time. The place its self was busy but very quiet. I think a bit too quiet. You check in either on the kiosk or with the person sitting behind the desk. I started to check in with the kiosk but it asked so many questions and I still had to speak with the front desk I just stopped and went to the front desk who by the way, was very friendly. After checking in you just wait to be called. They were a bit behind and I had to wait for a while. When you get called you go to a room to be prepped for whatever test you are going for. You wait in that room until they are ready to do the test. It was my first time here and I had no expectations. Everyone was very attentive and accommodating. I felt the whole experience was fine. read more

NYU Langone Radiology - Radiologists Near Me - New York, New York

DO NOT COME HERE IF YOU LIVE OVERSEAS -- NYU Langone did a good MRI/MAI for us. Then the nightmare again. Their patient portal does not work if you are not in the US, which nobody told us. Nor do any of their "callback" automated message centers. Their very helpful but frustrated central staff kept having to explain that they do not control records, but they could send th patient release authorizations. We sent them in, too, and of course, never heard back again from them. And nobody can fix any of it. So we're going to have to do the same, expensive tests all over again, in Singapore. In short, NYU Langone is fine on the medicine, bad on the follow-up if you do not live in the United States. read more

This location is part of the NYU Langone Ambulatory Care Center at 222 E 41st street. The entry front desk check in here is ridiculous. They have a receptionist desk that is the width of the office- prob 5 people/stations. Still, they direct you to one of the self service checkins. There are 3 on the left and 2 were not working. I used the working one and after going through the steps and 'checking in' it directed me to a receptionist who asked again for my insurance and with a tone asked me my referring doctor. Why use a machine if u need to manually do stuff? They were rude to an old man who needed personal attn and again told him to use a machine, which he couldn't figure out, as they all did nothing at their desks. I was there for an ultrasound and the office was running late. When I finally was called back, the tech was rude and didn't even try to small talk. She pushed so hard on my abdomen and while I should have said something, I just thought we'll at least she would get the images the doctor needed. She even said 'I know it hurts' and then blamed me that she couldn't get a good picture because of my body shape. It was my fault. At the end, I asked if she got the images the doctor needed and she said, 'I did my best'. Ok? Either u did or u didn't. When I got home I started feeling pain and was sore all over for three days with some bruising. I asked my doc and he said it shouldn't have happened and shouldn't have caused any pain. read more

Terrible. The people behind the counter are very unhelpful to some people, but faun over others. I was in the first category. Don't know why. I presented myself a bit early, and one of the young ladies waved me "over there" to check myself in. The check-in tablet asked me a bunch of questions I'd already answered at home, after I made the appointment. A 15 minute wait, and I was called to go in, I thought. But no! It was to tell me that only one of their two MRIs was working so I'd have to wait "about an hour." I said I'd prefer to come back another time. By the way, I was there because I'm having great difficulty with one leg, lots of pain. Going on pointless errands puts me in a very bad mood! They offered me an appointment at 6:30am the next day. I asked, are you sure your MRI will be fixed by then? They were pretty sure. I told them 6:30am is no good for me, so they offered 5pm. I had to take an Uber there and back because I can hardly walk. I wish there was a nearby alternative to this bad office. read more

I have been going to NYU Radiology previously NRAD for many years. Today I have 3 procedures, mammo, sono and CT Eurogram. All Attendants and doctors were caring and professional. I must give a big thank you for your service, especially having to deal with some nasty patients. Appreciate what you all do for us! read more

Kudos to Alex Perez/NYU Langone Radiology. He promptly answered my call @830am this morning & immediately took care of my request for copies of reports that I needed for an upcoming testing appointment. I was previously sent a disk with the actual tests/xrays, which I requested back in March, & at the time also requested these same reports, but never received them. I called when I received the disk to ask where the reports were & was reassured that everything was in the disk (back in March). When I got to my appointment on 5/7, yesterday, they would not accept the disk, they wanted the reports & refused to do my testing. Everyone should be trained to know what to do when a patient calls. No one ever answers the phone, but today I got lucky - I had the exemplary assistance of Alex Perez. Thank you Alex, you are awesome! read more

I went here for a female pelvic/abdomen ultrasound Juan Lloret Del Hoyo, MD leaves out all female structures and puts the reason was what was found on the CT. three years of fighting drs malpractice and this place is just the same he went as so far to lie bones/skeleton normal which is a lie I have degenerative changes in my spine to ad insult to injury had the nerve to add another test is warranted I gave black and white proof of what was going on and this place was supposed to evaluate the progression and choose to lie and ignore my medical needs. Also told this place I was allergic to a type of contrast and during my CT they give me the same one where I chocked and had to swollen my vomit because there nurse is standing over me telling me you have to talk to me. I can't get Juan Lloret Del Hoyo, MD to reevaluate my MRI properly because they want to charge for a new exam. I have a least 15 fibroids and have has two of the same exact scans everything was mentioned this place is just greedy lazy and money hungry. only good thing about this crap it confirms my fibroids caused my PE and not COVID-19 like over look hospital lied about they are pushing on my vena cava vein and are causing all my pain. I only get one non-emergency MRI a year from my insurance. Now I'm stuck another year in severe pain and unable to make an informed consent to surgery because it seems no matter where I go. People will not do their job. I watched my brother and my uncle both passed away in the last three years due to neglect from doctors. I will not be number three. finally it's funny how mass effect upon the ivc secondary to enlarged fibroid uterus shows up on the CT scan and not my MRI. read more