They're amazing! Always on time, good communication, super knowledgeable and professional, kind,…read moreand helpful. I don't know how they get every single person so efficient and easy to work with. It's often a different person, but some of the friendliest and most helpful have been James, Dustin, Allen, Neth, and Logan. We unknowingly rented in an area with HORRIBLE cockroaches, mosquitoes, etc., and they are a godsend and will also tell you how to prevent future entry. It's $50/mo for quarterly application with a guarantee of keeping the listed bugs out. They come out for free and apply more if there's any "activity" (aka live giant cockroaches in the house in our case once) between applications too.

Not sure on which company this review should be for so I'll be posting about Pest Tech Hawaii as…read morewell as Kilauea Pest Control. I really wish I could write a much better review of this company as I was expecting stellar service after reading some yelp reviews. But here I am expressing my disappointment in the tenting crew and how they left my home with damaged gutter drains (2 out of 5). One was stepped on and completely flattened so the rain water has no where to drain out of. The second gutter drain was somehow yanked or knocked out of its position so hard that the screws holding them in place were ripped out. I understand and respect their contract stating that they have no responsibility for damage to gutters and other home property, so I'm not going to make a big deal of the 2 dented gutters. However, it really bothers me that the way my gutter drain pipes were seemingly carelessly handled. I just had those drain gutters installed 2 months ago. AND also every nozzle from my water hoses (all 3 hoses) were removed and left on the ground with the hoses not put back where they were before the fumigation. AND one of the solar panels on my security light was turned backwards. Could they not have simply turned it back the way it was? I also received a text from my not too happy neighbor on the day I was to return home informing me that my smoke alarm was blaring all night the night before. Should I have been advised by the tech that I should have removed the batteries to these alarms before the tenting? And I didn't get any courtesy notice of any damage. I simply came home to find these things on my own. Everything considered, tells me how the crew has such a nonchalant attitude towards providing excellent service. It was very disheartening because I actually loved the customer service I received with each gal I spoke with in securing this service so I was looking forward to and expecting the same kind of service I got from their office. I will NOT be using their service again. But to be completely accurate and clear, I hired Kilauea Pest Control who sent out PEST TECH HAWAII to our home. I will post this review to Pest Tech Hawaii too.

Great service and fast results in taking care of my pest problems, and William was very thorough…read moreand did a wonderful job.

DJ was amazing!! Super friendly, courteous, and professional. He really went above and beyond to…read moretake care of our home during the storm. Right after the fumigation, he called personally to let us know there was water leaking from the roof/ceiling due to heavy rain. Since we couldn't go back into the house, he stepped in and set out buckets to catch the water and prevent damage. He literally drove to our home to help us! We were so grateful he did that for us. Thanks to DJ, we had peace of mind knowing our home was taken care of and that we'd be able to return without major issues. Mahalo nui loa, DJ, for taking such good care of our home. We truly appreciate you!!

I only got the initial inspection (which was free) but got insight on the many holes hidden within…read moremy unit that could be the culprit for the roach sightings. Sean seemed like an honest person; I got an upfront estimate on a quarterly maintenance program, but he also said the traps we already laid out could be enough to keep bugs out. He also let me know that there are other things I could do myself before committing to the maintenance program. Within a day or two I got a email with more details on the maintenance program, along with the pictures he took of each hole in my unit. So even though it had only been an initial inspection, I got enough information to be satisfied with Pest Tech Hawai'i.

Not sure on which company this review should be for so I'll be posting to Kilauea Pest Control too…read moresince they sent Pest Tech Hawaii to do the job of tenting for termites. I want to express my disappointment in the tenting crew and how they left my home with damaged gutter drains (2 out of 5). One was stepped on and completely flattened so the rain water has no where to drain out of. The second gutter drain was somehow yanked or knocked out of its position so hard that the screws holding them in place were ripped out. I understand and respect Kilauea Pest Control's contract stating that they have no responsibility for damage to gutters and other home property, so I'm not going to make a big deal of the 2 dented gutters on the house as well. However, it really bothers me that the way my gutter DRAIN pipes were carelessly handled. I JUST had those drain gutters installed 2 months ago. AND also every nozzle from my water hoses (all 3 hoses) were removed and left on the ground as is, with the hoses not put back where they were before the fumigation. AND the solar panel on my security light was turned backwards and the light panels were facing the wrong way. Could they not have simply turned it back the way it was? I also received a text from my not too happy neighbor on the day I was to return home informing me that my smoke alarm was blaring all night the night before. Should I have been advised by the tech that I might need to remove the batteries to these alarms before the tenting? I didn't get any courtesy notice of any damage. I simply came home to find these things on my own. Everything considered is a reflection of how the crew has such a nonchalant attitude towards providing excellent service. It was very disheartening because I actually loved the customer service I received from the office gals from both Pest Tech and Kilauea Pest. I was looking forward to and expecting the same kind of service from the work crew that I got from their office. I will NOT be using Kilauea and Pest Tech again.

Andrew was absolutely great. He was thorough and detailed. He sprayed every corner, seam, doorway,…read moreand entranceway like he was on a mission and honestly I respect that level of commitment. He also went above and beyond by spraying proactively for roaches, ants, and spiders, and even mentioned it could help with the millipedes that have apparently decided my home is their vacation destination. He treated the drains for gnats too, which I did not even think about but now feel personally attacked by. What really stood out was that everything he used, spray, bait, and powder, was eco friendly and pet friendly, so no stressing about safety while still getting the job done. He also made sure we actually understood what to do after he left. He went over the instructions multiple times, emphasizing that everything needed at least 45 to 60 minutes to dry. Clear, patient, and thorough, basically the opposite of every confusing instruction manual ever written. Also, shoutout to the woman who scheduled the appointment, I am so sorry I forgot your name. She was amazing, super knowledgeable, clearly experienced, and mentioned she has been doing this for years and has been on the islands for something like 47 years. You can tell when someone knows their stuff and she definitely does. Regarding the cost, there was a small difference from the original quote. I was initially quoted 180 dollars before taxes with the note that paying cash would cover the taxes. In the end, I was charged 165 dollars, which was actually lower than expected. I appreciated the transparency during the visit and the final price worked out well. Overall, highly recommend. Huge thanks to Eco Smart for sending such an awesome team. If all service experiences were like this, I would actually look forward to having bugs. Okay that is a lie but you get it.

This is the only company who would treat the problem without pushing an expensive monthly contract…read more Andrew and Lisa both are excellent employees.

I was lucky to have caught a bed bug infestation in my home before it became severe. Called over 10…read morebusinesses but decided with Environ. I'm glad I did. From the first consultation to the day of treatment, I was in constant communication with Wayne who talked me through the process and what I needed to do as 'prep work'. Although I had to remove everything from all rooms being treated they were more than thorough with their treatment. Since then, I haven't seen a single bed bug, my family of 6 has been bite free, and the best part, I paid less than $1000 for a 5 bedroom 2300+ sqft home. Considering how much other businesses would've charged me I got the best results for the amount paid. They also do payment plans which was the lifesaver my family and I needed. Thank you Wayne and Environ Control.

We have used Environ Control for some three years now, handling termite barrier (Sentricon), rodent…read morebait stations and ant control We live on the beach and are besieged by all three categories of pest, so effective control is important to us. We are delighted with Environ's service. Office staff are friendly and accommodating. On-site service people are always cheery, very thorough, and will always take the time to address any issue we have. When a new issue (e.g. a new ant intrusion) occurs they will schedule an additional call to follow up on the immediate response. We couldn't ask for a more complete, thorough and friendly level of service.

Been with Oshiro Pest Control for years now and no longer have any problems. Aaron's first visit…read morestopped the ant infestation in our home immediately. On time, on schedule and very professional. So good we've referred him to all our friends who have been very happy we did.

Aaron from Oshiro Pest Services is so awesome!! I called him because got fleas from the stray cats…read morethat snuck into our garage. We tried to use one of those flea bombs from city mill, but even after we did it twice, the fleas didn't go away. So I called Aaron and he returned my call later that afternoon. Luckily, he was in the area the next day! Score! He came in the time window, sprayed his special spray, and killed all the fleas in one session! They never came back and it's been months now! What I like best about Aaron is his honesty and dedication to doing a good job for his clients. He truly cares about what he does and it's not all about trying to make money (I had called other companies and they wanted to get me on a 6 month plan for the fleas in my garage). I had a termite problem recently and I called him again, hoping he could do some ground treatments for me. But after checking it out, he was honest with me and told me I needed to tent my house (he doesn't do tenting) and the spot/ground treatments would not work well in my case. Again, his honesty and integrity shines. Needless to say, he's my pest control guy and I recommend him to everyone and anyone!!