I gad a nice time in South Lake Tahoe, staying at the Marriott's Timber Lodge Resort. I appreciate…read morethe cleanliness of the resort and the rooms. We stayed in a three-bedroom so my son and daughter's family could have their own space and bathrooms while sharing a living room and a kitchen. We were able to cook breakfast while the kids slept in and heat our leftovers from dining out, with the stove, dishwasher and full size refrigerator. We also took advantage of washing the kids swimwear in the washer and dryer in our room so they could rewear for the next day. I stayed in the 3rd bedroom with an adjoining door and had my own sink, microwave and small refrigerator when I wanted to sit on the loveseat and watch a different TV show in my room. There were 8 of us. The pool is so much fun for the kids. There's also a splash pad, and plenty of room with lounge chairs. There's two or three barbecue areas with tables with several barbecues to use. There's two best part is not having to clean it, because staff are there to keep it clean. Activities are provided for guests in the lobby or at the pool. There's a game room with several video games and we took advantage of the fitness rooms. I enjoyed the crafts we made and cookie decorating in the activity room. There is only one restaurant, Fire + Ice, on the property, but there are so many restaurants and stores right outside the gate from the pool and the lobby. The Gondala is right next to the hotel as well. So convenient to in the evening when there may be music and activities going on. We enjoy making s'mores, which the sell for $5, in the evening by the fire pit.

The biggest positive about Marriott's Timber Lodge is the location. It's close to everything,…read moreincluding Heavenly Village, restaurants, shops, and the gondola, which makes it incredibly convenient and walkable. We typically stay at Edgewood when visiting South Lake Tahoe, but decided to try something different this time. Unfortunately, the stay got off to a rough start. We arrived around noon on Friday and were told our room was ready, even though official check-in is at 4 PM. When we went up, housekeeping was still cleaning and informed us it would be another 30 minutes. Later, the manager called to apologize and explained that we had been given the wrong room number. He asked for permission to have staff move our belongings to the correct room. While the apology was appreciated, it wasn't a great first impression and set the tone for the rest of the stay. There is no room service, despite having an onsite restaurant (Fire + Ice), which was disappointing after a long travel day. I also asked the front desk if they had honey so I could make green tea in our room and was told they didn't. For a Marriott property, that felt surprising and oddly basic. Housekeeping is not provided daily. There was no one to make the bed or tidy up during our stay. While we were told we could call if we needed anything, it still felt like a noticeable downgrade in service for a hotel at this price point. We stayed from Friday to Sunday, and the only complimentary item offered was a single homemade cookie, handed out individually. On Saturday, hot chocolate was available, but it was $5 per cup. Charging for hot water, cocoa powder, and a few marshmallows felt nickel-and-dimey, especially at a resort-style hotel. The biggest frustration, however, was the constant timeshare solicitation. Immediately after checking in, we were approached at the concierge desk and pitched a "promotion." We declined. Later that same day, we were approached again and declined once more. Then on Saturday evening at 7 PM, my personal cell phone rang with caller ID showing Marriott. It was the same person calling yet again to pitch the timeshare. While a gift card was offered, not everyone is interested in $200. Our vacation time is more valuable than sitting through a 90-minute sales presentation. After declining multiple times, the continued follow-up felt unprofessional. A clear "no" should be noted and respected. The room itself was nice. We stayed in a one-bedroom villa with a full kitchen, washer and dryer, living area, and a separate bedroom and bathroom. The layout was functional for families, with two TVs and a sofa bed in the living room. However, the sofa bed was extremely uncomfortable and made sleeping difficult, especially after long days out. There was a simple welcome note in the room, but no other welcome amenity. We weren't expecting much, just a small thoughtful touch. The property does offer an outdoor heated pool and jacuzzi, open from 8 AM to 10 PM, which is a nice amenity for families and for unwinding after a day out. Checkout is at 10 AM, which feels early. Many comparable hotels offer at least an 11 AM checkout. In our case, by Sunday morning we were so eager to leave due to the overall experience that we checked out at 8:00 AM. We genuinely couldn't wait to go. Overall, while the location and room layout are strong, the lack of basic hospitality, repeated sales pressure, limited housekeeping, and early missteps made this stay feel more transactional than relaxing. For the price and the Marriott name, I expected a far more polished experience. We would not choose to stay here again.

Absolutely amazing property... the indoor pool with the retractable cover and upstairs patio with…read morefireplace were my most favorite spots in the mansion. Beware of BEARS...LOL...

I'm writing this review in hopes that the owners see it. For the past 10 years, our group of 7…read morecouples has taken a grand ski trip together. We rotate ski resorts, and always rent a large house. We like to cook and hang out after a long ski day. This year, we rented this house. I'll start with the positives: It is conveniently located- less than a 5 minute drive to the ski resort (you could walk but there's a pretty good hill to get there and it would be tough in the snow). The house is humongous- you can hang out together or find space to do your own thing. It has a great theater room, ping pong and games downstairs. The indoor pool is great, hot was clean (though small for this size house), the outdoor patio with fireplace is wonderful. The sauna and steam shower are unexpected bonuses! All of these things are great, but the main things you need in a house this big are the things that need attention. The bedrooms are small- the beds aren't bad- mattresses are comfortable though the blankets need replaced. There are quilts and then 'couch throws'. The biggest complaints about the bedrooms were the lack of any type of dresser or place to put clothes- we all just lived out of suitcases bc you couldn't unpack them. Also, just be aware that the bedrooms all have shared bathrooms (in case this is an issue for your group). Finally, the bedrooms in the basement were extremely hot and we could find no temperature control for the 3 rooms so we had to open windows. Our biggest complaint is the kitchen. It is really bad. I've attached pictures of the pots and pans- they needed to be thrown out quite some time ago. There are only a few pans and bakeware (2 baking pans to be exact) and what's there is practically unusable. The baking dishes were cracked down the centers. There are plenty of steak knives though they desperately need sharpened. The toaster only works on one side and barely at that. The dishwasher- well.... the front door is broken- sharply broken around the handle so you have to be very careful opening it, and the racks are missing inside so you cannot stand the plates or anything on the bottom rack- it is usable for only large bowls or pans. The bar stools have leather seats which are all split and torn. The floor is buckling around the kitchen cabinets. The stove was really nice, and the double oven was great too. However, there were no kitchen hot pads or oven mitts, very few kitchen serving spoons or spatulas, etc. There were 2 coffee pots, which was nice but they are older and do not have auto shutoff functions. The kitchen is the most important part of the home when you have a large group- they generally prefer to cook rather than find dinner reservations for 14 people. This kitchen was really a disappointment. There were other things that just really decreased our impression of this home. The parking and driveway are challenging at best. And while there are 2 lovely washing machines and dryers, the doors open in the wrong direction (an easy fix), and the dryers are stacked and are way too high! We had to get stools to reach the controls (men and women- not just short people). The control box for all of the coax cables (cable tv, internet, etc) are hanging out of the wall (see pictures). Considering the money paid for this home for 1 week, I would expect much much more. In summary, this house is a wonderful property that is in great need of TLC, with the kitchen being the biggest problem- a couple of thousand dollars at Target to replenish the kitchen would make a world of difference.

Fantastic resort. Loved our time in an amazing top floor condo. The location is fantastic - it's…read moreski-in, ski-out and steps away from the Gondola. The Zalanta taff was wonderful and so helpful. There's a ski valet who takes and stores your skis and boots, coffee/cocoa and sparkling water in the lobby, and two steaming hot tubs (plus a pool)! They even have their own SUV and will shuttle you around town for free! And it's beautiful... just a great place to spend a ski week(end). Highly recommended!

We truly enjoyed our stay. The three bedroom was very cozy, clean, spacious and comfortable…read more Especially the King beds and the spacious showers. If you love taking baths then the oval one will hit the spot. The Front Desk staff were very friendly and helpful. We really lucked out with some sunny weather so we took advantage of the pool and hot tub!!! We even walked down to the lake and took advantage of the closeness. It was a perfect stay. We didn't want to leave. We'll definitely be back.

Great cabin in a great location across the street from the lake. Nice and well kept up, owners are…read moreresponsive and on top of things. I definitely recommend renting here.

My sisters and I decided on this place- based off the location and convenience of being next to the…read morelake and shops for our kids. We definitely loved the open space, the furnishings felt like we weren't in California (Loved) and most of all- we loved the "Home away from Home" vibes. It was worth the trip and we will be returning for the summer. Thumbs all the way up!!

My second visit to Sierra Shores was just as good as my first. Great location. walking distance…read moreto a Safeway, and several great family restaurants. The units are well maintained and very clean. My place to stay in Tahoe.

Great service. Friendly, professional, helpful with things to do and great places to visit in and…read morearound Tahoe. Rental propertIes always clean and staff available to answer any questions.

We had a wonderful stay at Lux Villa VR. The cabin was clean, comfortable, and very cozy, with a…read morewarm wood interior and a relaxing living room area. The space was well equipped for our family, and we really enjoyed the fireplace and the peaceful atmosphere. Check-in was smooth, communication was easy, and everything matched the listing. We would be happy to stay here again.

We had an absolutely wonderful stay in South Lake Tahoe. The condo is beautiful and perfectly…read moresituated right on the lake - waking up to that view was such a gift. The space itself is thoughtfully designed with lovely decor, very comfortable beds, and a well-stocked kitchen that made it easy to settle in and feel at home. What truly set this experience apart, though, were the hosts. During our stay, I had an unexpected emergency surgery, and they went above and beyond - graciously extending our stay while I was in the hospital and showing such genuine care and flexibility during a stressful time. We are incredibly grateful for their kindness and hospitality. I can't recommend this property highly enough and would absolutely stay here again!

I had a wonderful stay here and was genuinely impressed. The prices were great, the customer…read moreservice was outstanding, and the room was much nicer than I expected. The staff were kind, helpful, and welcoming, and the overall experience felt like a great value. I also really appreciated how pet friendly this property is. They provide dog bags and have convenient pet waste trash stations all around the property, which made traveling with my dog much easier. I would absolutely stay here again. The only minor suggestions I'd offer are for safety and clarity. The stairs leading down to the parking lot could use better lighting, I almost fell a couple of times on my first trip down. Also, while the hotel is pet friendly, the pet policy and designated potty areas weren't very clear. The website doesn't explain how to notify the hotel in advance about bringing a pet, and the approved potty areas could be more clearly marked so guests don't accidentally use the wrong spot. Overall, a fantastic stay with just a few small improvements that could make it even better. Highly recommended.

Do NOT stay here!! They "say" they are pet friendly.. that ARE NOT. Management is rude, aggressive…read moreand threatening. I was a long time customer, NEVER AGAIN. The workers and staff are sweet, but I will never come back.

I recently rented two townhomes in the pine woods and there aren't enough words at how great the…read morevisit was. Brandon was so accommodating and answered all of my questions. We will definitely be back.

Brandon will not answer the phone once he has your money. The property we stayed at is in disrepair…read moreand its continuing problems have not been addressed in 4 years. This year, a sewer line in the lake broke meaning no running water. After several calls, Brandon had no alternative place for our family to stay. We ended up in a hotel with bags and boxes all around us. We paid for that experience on top of the house rental. He only returned our money for the house after several more phone calls and several more days. The agreed upon morning we left Tahoe and returned to the house to pick up the last of our belongings in the garage, he had his cleaning lady there on the phone to him telling us we had to leave. We told her she could start cleaning and that we would be out of there ASAP. But Brandon called my husband to tell him to hurry and get out. We were easily going to be out before the 11:00 deadline. Why be so unkind if the house had no running water and was unable to be used? RUN, do not walk away from Brandon. He is disreputable. As an update: Brandon messaged my husband to call me a liar about this review. (There were 5 adults on our trip who experienced this.) His unprofessionalism in texting us after what we went through because his feelings were hurt by reading an honest review, just makes my point even stronger. Second update: 8 days after getting home, Brandon is still calling me a liar. Please do read other recent reviews. One on Birdeye just 3 months ago, describes Brandon's response to renters in a situation they had no control of and his follow up contact after reading their reviews which was described as "aggressive and disrespectful." Brandon gets very few details right of this bigger picture he creates below 1. We were not met at the front door when we returned from our day around the lake. There was a team of Douglas county workers out back. They DID NOT say that the damage was solely due to lake levels and DID NOT say that it hadn't been repaired because of lake levels. They were concerned with fixing the line at all (although other properties were able to be fixed that DO NOT share this same wall) because the sea wall at this property was not built properly nor being repaired in the proper way, According to the professionals, the cost of doing it correctly was a point of contention. Douglas county couldn't cough up the ten grand and the owner wasn't either. The line would continue to break each time the waves got rough. One worker commented, "I can't believe they rented this place out." 2. We did not store ALL of our belongings in the garage. We spent 2 days cleaning out the house of 2/3 of our belongings which we crammed into 2 hotel rooms for 5 people. Only the things we couldn't fit stayed in the garage because we couldn't afford another room and Brandon was not interested in covering any of the costs of our move. As no one could use the property, this wasn't an inconvenience to anyone While my husband and I moved belongings and threw away the food and meals we had bought and prepared, my son used the wi-fi to take his online college course. The hotel only had an unsecure connection. We only left some supplements and medicine in the fridge until our departure day. We did not use the fridge other than storage. We had wanted to use the Marla Bay beach to at least be able to swim in the lake, but the codes were changed. My husband *had* asked to sit on the back porch, but everything was a negotiation (nothing was done with kindness) and the house was just a reminder of how awful the trip had turned out. We didn't do that either. 3. We DID NOT stay there for 5 uninterrupted nights before the line broke. It was 4 (details should be accurate) and included , as it has every year, cleaning bathrooms, dishes, utensils, and glasses. To think that including the cleaning deposit in the refund we waited 8 days for was some act of benevolence is laughable. 4. He did print my husband a check. I guess he can celebrate that truth. It was the day before we left and he had tried to postpone the meeting twice because he's busy. He threw an unfeeling "sorry" over his shoulder as my husband left. We cashed the check that day because of our experience. We have never been treated with the indifference that Brandon showed us. We have been staying in Tahoe for 20 years. Sixteen of those years were with other agencies. We know Tahoe is wonderful. We know what other agencies are capable of just as we now see what Brandon is capable of. I'm sure he'll send my husband another text. If Brandon had spent the time and energy to take care of his renters that he has spent responding to bad reviews, he may not get bad reviews. BTW. The helpful score below is from my friends who know me to tell the truth.