He arrived on time, got right to work, explained what he was doing and why. Highly recommend!!!read more

Had an Amazing experience with John. He came out and switched out all our locks to our new house…read more He was very knowledgeable about repairing the bolts so they lined up with the door correctly. He did such an Amazing job and was very affordable. Thank you John you were great to work with.

Not in DuBois. Wanted $100 just to set an appointment replace the lock that 100% needs replaced.read more

If I could give him a -5, I would. Enough said. Seemed annoyed I called on a Sunday and kept…read morerepeating "We have regular business hrs too". Then don't advertise 24 hrs if your going to get annoyed when someone calls. 500 bucks for a key. Lol ill just go to the dealership myself...what a joke

Thank you ! It took two days to come change locks on two locations, he was so careful with the work…read morehe had done with older doors making sure locks were what needed to be replaced. Great price , great advice. Thank for all your help

I am late in posting this review, but wanted to be sure to do so. Bar, his approach and his work…read morewere all amazing -- I cannot recommend him highly enough. He was very thoughtful in reviewing my previous setup and recommending and installing what really amounted to a full security plan for all doors and windows. He is personable, kind and really cares about his customers. His installation and work were impeccable, and all was performed at a very fair price. Please do call Bar for all of your locksmith needs.

I called Murray Ave Locksmith and was able to schedule same-day lock changes for my new house. We…read morehave an original door to our older home, and they are able to help us same-day no issue. Aharon was super kind, courteous and arrived during the estimated service window. He kept me informed during his entire time with any issues and was upfront about cost. For same day service, I think the value was great! I will keep Murray Ave Locksmith in my phone for any future issues!

Professional, fast and friendly. These guys are great! Showed up on time and changed the lock…read morequickly.

Seems like this business is all about money first. I came in to get a key cut, it was an astounding…read more45 dollars despite me providing the blank. I should of walked away however due to the interesting conversation that the employees were having about charging clients who were locked out of their vehicles before preforming the unlocking I stayed. It was rather sad to hear these people say that they are perfectly fine with leaving someone out in the cold for not wanting to provide credit card numbers over the phone. PAY FIRST ! What if your purse or wallet is locked in the car ? They said they wouldn't unlock anyone who doesn't PAY FIRST despite having the form of payment in the car that they are unlocking, on top of that they make them sign a liability agreement that if they are unable to unlock or they damage your car they are not to be held liable! What a joke ! Good business to avoid in the future for myself and for anyone looking to be treated as a customer and not just a walking dollar sign.

This business has gone from client-first to money-first over the years.read more

We needed a few things that required a professional locksmith and were very pleased with Austin…read moreWorks quick service. After contacting them, we had a new deadbolt installed, two locks adjusted and another one on order, all the next day.

From the owner: Austin Works of Western New York, Inc. has been providing expert security solutions since 1988. We…read moreare proud to provide, professional, reliable, and personalized services to all of our customers. If it's security you are looking for then you've come to the right place. Our technicians are experienced in both commercial and residential security systems. We provide the most ethical locksmith services in the area at an affordable price. Have you recently moved in to a new home and would feel safer with a new lock? Call us we can help. In addition to installing deadbolts and new door hardware, we provide a wide variety of services. Austin Works of Western New York wants to help you feel secure in your home or business and we have just the tools and experience to do that. Call us today....one call secures it all!

Arrived at designated time and got the job done properly. Very kind and professional. Would hire…read moreagain!

Called back with information. Good job. Very knowledgeable about the vehicle and asked the right…read morequestions to determine what was needed. Very satisfying experience

While on vacation the key to our rooftop Yakama box broke, leaving a piece inside the lock…read moremechanism. Happily it was during normal weekday business hours, and this establishment was more or less on our planned route. They got to it right away, and even though it seemed to be a bit of a challenge to extract the broken piece, only charged what I felt was an extremely reasonable rate. I wonder how many lessor locksmiths would have taken advantage of our situation and upped the charges accordingly. Fast, fair, honest, and friendly. I don't know what more you can ask for.

From the owner: Service and Integrity are the Keys to our Success read more

I highly recommend this locksmith! He responded to my call almost immediately and arrived at my…read morehouse shortly afterward. We had broken a key off inside an older lock, and he was able to fix it incredibly quickly. Not only did he resolve the issue, but the lock and door actually work better now than they did before. Professional, fast, and highly skilled. I wouldn't hesitate to call him again.

Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!