I'm a recent patient of Dr Clifford and so far I've been happy with him and his staff.read more

The office staff - receptionist and billing manager are beyond rude and unprofessional. I was…read morebilled incorrectly and was told that they have done it that way for 20 years. This excuse is always used when things are done wrong over and over. The billing manager 'Clifford' hung up on me after I questioned her billing practices. Before hanging up she said 'find a new doctors office' I will - Hopefully one that doesn't bill illegally. Then the receptionist said the billing manager is always right and too bad I can't afford my bill. It was billed incorrectly to rip of the insurance companies and clients. Its sad. This office is the worst I've ever seen. Good riddence.

Wonderful staff, knowledgeable doctor. Taking care of business just as I would hope. Highly…read morerecommend.

Same great doctor - same great staff - same great service! Easy to find - plenty of free parking…read moreand large inviting waiting area. Slight smell of fresh paint and new carpeting. Restrooms are immaculate and nicely decorated - nothing too elaborate! Only problem is - having to be here!

I just recently left this practice. It is my opinion that this practice cares more about getting…read morefavorable grades from the insurance companies then treating their patients seriously. On many occasions my health concerns were dismissed as not serious and I was made to feel that no one believed what I was saying. It is a common occurrence to see dogs in this office. I love dogs but a health care facility is not the place for them. It is my opinion that this doctor's office did not work with me and did not put my health as a priority.

I have been a client of this practice for more than 10 years. I have always received excellent…read morecare. I'm never kept waiting for more than a few minutes and the facility is beautiful and clean. My concerns are addressed and my questions are answered. I'm never rushed through an appointment and there is excellent follow up. Several years ago I had a respiratory infection that was making me extremely anxious. One evening I called the office after hours, and upon hearing my voice, the Nurse Practitioner answered! I have found Dr. Burke and the NP's and PA's there to be extremely knowledgeable and proficient. I am a retired RN.

Two times now by two different doctors I have been left sitting for over a half hour waiting to be…read moreseen. Today the doctor was just sitting in the back. I had to leave and go back to work as their administrative staff was too busy to speak to me and I was late for work again due to this doctors office. Consistently terrible experience with this office and I've been going here for years. It has gotten far worse in the past year. I am incredibly sad that their customer service has gone so downhill as it use to be a wonderful practice.

My wife and I have been patients of Dr. Casey for decades. He is without a doubt one of the best…read moreGeneral Practitioners in the Western New York area. Dr. Casey and his staff are professional, warm and genuinely interested in us as patients and people. Getting an appointment is usually easy but, unless an emergency or serious illness is involved, it may be in a week or two. The office location offers plentiful parking and is easy to reach. The waiting room is fairly comfortable. While all the above are important, the most important consideration is the quality of the care. It is now and always has been exceptional. Dr Casey is very knowledgeable but he does something unusual for physicians, he listens. He doesn't dismiss or ignore he discusses. That's what makes him exceptional. I am not sure if he still accepts new patients but if you are looking for a physician you can trust, Dr. Casey is the one you want.

If you are looking for quality care, honest and wholesome treatment, and a responsive staff,…read moreKowalski Family Practice is for you. As a patient of over 15 years, every experience and visit is better than the last. Whether it be the office staff, the nurses, or Doctor or Laura, you find yourself in the best hands. Calls are returned promptly, and care is given with love. Thanks for all that you do!

I have been seeing Laura for over 10 years, she's amazing. But the office employees are absolutely…read moreterrible, they're extremely rude and belittling. They have terrible customers service skills and do not know how to talk to their patients. Also they changed their hours and make it extremely hard for people who work later in the day to make an appointment. I'm sure there are people like me who would rather not leave work early for an appointment and miss out on money. Disheartening.

I have been coming to woman's first health care for over a decade. Many of the same staff members…read morestill work here from when I first started coming. They are helpful and easy to talk to. I very rarely have to wait more than five or 10 minutes to be taken care of. They have a parking lot so you do not have to park on the street. The office is clean. The doctors are Friendly and courteous.

Had a procedure done there. Once brought back everyone was great the nurse's the anesthesiologist,…read morethe doctor. Once done felt no ill effects after .

I had a great experience with everyone I encountered at Premiere Medical Center and highly…read morerecommend this facility and staff to anyone looking for their health care needs. The facility is perfectly clean, the staff is welcoming and knowledgeable. The nurses and physicians had great bedside manners and I would entrust them with any future care necessary.

I have been dealing with a skin issue for over three months now. I've seen my general practitioners…read moreoffice multiple times. They kept prescribing steroids and brushing me off. Now I have an underlying infection and the skin is awful. I literally walked out of an appointment with my general practitioner's office and drove to WellNow in Orchard Park. As soon as I walked in, Sue at the desk was professional, kind, and listened. She got me set and showed me to a room. I wish I'd gotten the name of the medical staff member who came in next to get the basics and ask questions. She was also kind and listened and noted everything. I then saw Kyle Violanti, a PA. Kyle asked if I'd be okay with him consulting a dermatologist friend. I said please do. This is how medicine should be. It's okay to not know everything - you should be willing to consult and help the patient. I left with a diagnosis, prescriptions, and his dermatologist friend's office info to do a follow up. The staff at this WellNow listened and cared more today than my GP's office has in the months I've been dealing with them. I've also learned the steroids they prescribed made it worse. I could hug the whole WellNow staff.

I was treated very well by everyone at this location. Thanks to the kind front desk person (I think…read moreher name starts B), the lovely person who helped me get used to using crutches, the X-ray tech, and the nurse practitioner. I recommend checking in ahead of your visit online, which I did not do.