Dirty, full of trash. Malfunctioning machines. People hoarding carts. Family/Friends of the…read moreattendant hog literally every single small machine, causing you to have to pay double for a larger one you dont need, or wait hours for them to leave. Driers that turn off on their own mid-cycle, while still ticking down the time, with no refund.

Clean facility. Great washers. Always staffed. Perfect location for parking and shopping.read more

Good prices, reasonable times. I will go back again. I need more things to bring to themread more

I would NEVER use them! I called and asked for a price for shirts/blouses and the person who…read moreanswered the phone said,"we don't give prices over the phone and then hung up. How RUDE.

The cleaners refused to give me my clothes two days after the pick up date. They told me that they…read moremade a stain and didn't know when they would be cleaned. I paid in total when I dropped off and thought this was absolutely unacceptable. They didn't not make any amends for. Me receiving my clothes almost a month later

I'm new to the area and this was one of the first businesses I visited. Everyone is so friendly and…read moreMs. Sherry is so down to earth, great first impression. Fast forward a few months later, I needed rushed tailor/cleaning services a week before Xmas. As usual, Ms. Sherry and John provided great service but this time they went above and beyond. They made some calls, it's obvious that they have built strong relationships with other local businesses because they were able to coordinate a plan and make it happen. They helped make my big day special and stress free. Greatly appreciated everything you did for me. Thank you for the EXCELLENT customer service experience!!!

I have been going to Sonia's for over 5-6 years now. They are my go-to for all of my tailoring and…read moredry cleaning needs. They are much more reasonable than the local tailor in my neighborhood, so my 20-30 minute drive is worth it. They are always so pleasant and I love the quality of their work. They always remember me and give me candy for my son, even if he's not with me Little touches like that go a long way with me.

Sonia is so talented when it comes to alterations. She's the only person we trusted with my…read moredaughter's wedding gown, rehearsal dress, and my mother of the bride dress. The rehearsal dress was my wedding gown which still had stains on it from my wedding. Yuck! Sonia not only altered it, but got all those old stains out!

Did a good job and fast!! Asked to have my pants next day and it wasn't an issue. Located in a easy…read moreto access location

Best dry cleaner in Middletown.....love the Eco friendly approach and my orders have ALWAYS been…read moredone before the scheduled done date. Love that they provide confirmations and updates via text.

Dropped two dresses off to be corrected from another seamstress. I asked for the v on the dresses…read moreto be straightened. Went to pick them up today - was charged 47.00 for alterations prior to dresses being shown to me. I inquired about the ribbon being added to the v on both of the dresses (which I didn't ask for) 1) doesn't match the dresses 2) the v previously had a clean edge not ribbon so why would you ad it. I was told I had to wait for the manager to come to the store to talk to me. I waited in the car. When I went back in and told her I was unhappy with the alterations & wanted my money back she told me she was not refunding my money and threatened to call the cops on me? She proceeded to continue in a verbal argument with me - even in front of another Customer who Was picking up shirts. I chose to step aside & allow her to wait on him. She proceeded to ask me if I Was ready to shut up and allow her to talk? First & foremost - who does this in a management position?? What company would allow someone to interact with customers with such a horrible attitude & lack of professionalism. I decided to leave the store with my dresses & not continue this conversation with this unprofessional individual. She proceeds to yell 'don't get It an accident on your way home'? I thought I didn't hear right at first .... Who says this to a Customer? Who says something so terrible to anyone period? Why would someone representing a business even allow something like that to cross their lips - there was no need for It. It was rude & extremely unprofessional. You don't wish an accident on anyone - and basically that's what she was saying when she passed that comment. In the business world - you do what you can to please the customer and don't argue with them. This manager was extremely rude & if I was the business owner she'd not be representing my company - She would be out of a job! Reputation is everything - clearly this woman doesn't understand how her actions impact a business...and how word of mouth impacts a business. Dress was placed on a red background to show the 50 cent roll of Michaels ribbon used as edging on the neckline - this type of ribbon isn't even made for clothing? The proper thing to do would have been return my money & not argue with the customer in your place of business. Actions like this speak volumes for the way a business is run. I'd rather take my business elsewhere - to an establishment that stands behind their work & is Customer focused.

I've used this dry cleaners several times for both alterations and wash and fold services and have…read morenever been disappointed . My clothing always comes back looking great and also in a timely matter. I've brought in everything from work pants to delicate formal wear.The people that work here are also extremely friendly.