Tear down and rebuild of my 2000 gmc Sierra 1500 rear axle. Did the job and communicated well…read morethroughout the process.

Mr Derek is a great person. He is honest, professional, patient, reliable and considerate. He goes…read moreabove and beyond in his work. When my car broke down and I was stuck on the side of the road, he still went beyond his mechanic duties to check on me and offered me a ride home free of charge with the help of his colleague Mr Dustin. Mr Derek does not upsell and does not give BS; he is transparent and candid about the diagnosis process, the repairs, and the quotes. He offered to run simple tests on batteries and inspections of the car for me for free. He also responds quickly to requests, questions via Yelp and phone. My alternator of the car was bad and Mr Derek gave me two options: remanufactured and OEM. He clearly explained what the pros and cons of each one and respected my decision. The issue was fixed within 2 days. The value is reasonable. And Mr Derek takes really good care of his customers. I highly highly recommend him.

Great service. Customer service is excellent Frank,Donna and Dennis…read more Thank you for taking care of my 4Runner

Can't get anyone to return calls or emails. I used the number and email listed on the shop's…read morewebsite. Busy is understandable, but just plain silence likely means you wouldn't render adequate service anyway. If you're so busy you can't keep up, hire more people. If you can't hire more people, then you're just doing business wrong. If this review prompts an owner response, my only question is why did this matter more than my initial inquiry?

I had my 2005 Durango break down on me, so I had it towed to the Meineke at 1810 W 21st in Wichita…read more Caesar was great, he answered my calls promptly, diagnosed the fuel pump issue right away, and stuck to fixing exactly that without trying to sell me anything else. The repair was straightforward, quick, and the truck has been running perfectly since. Caesar also kept me regularly updated throughout the entire process. Caesar was honest, and the no-nonsense service was done right.

Recently I took my truck to get the oil changed. Only to find out the couldn't do it and wanted to…read moreredo it. I explained to them I could reschedule for possibly a month. Due to all that I was already doing. Than the mechanic came in I was not get my truck worked on today. I walked and took it to Jiffy lube. Customer service was what brings there score down ..

2025 Have been using…read moreTracy's for a few years now and have always had a good experience. Mostly oil changes but also brake replacements. They are great about communication and I never feel pressured, which I really appreciate. Often they are able to give me a ride to work if I can wait for a little spell. That's also very nice:) Happy to continue seeing them for all my auto needs lol

Had an auto problem that no other shop i had been to, could fix. They got it at Tracy's in a few…read moreminutes. nothing but praise for these guys.

Great customer service. Fast, efficient and so polite. Refreshing. Appreciate their professionalism.read more

I've gone here for an oil change every time and they are great! Coupons online with a bar code they…read morescan! So easy!!! Totally recommend. My Honda was cheap.. like under $50.. synthetic is more.. I know that so I anticipated the higher amount this time around.. nice guys and even though it was late they still had personality left to make me laugh! Happy customer.

​Absolutely Phenomenal Service at Kansasland Tire and Service!…read more Kansasland Tire and Service at 21st & Amidon in Wichita is hands-down one of the BEST automotive service experiences I've ever had. Rick, the manager, runs an incredible shop, and his crew is nothing short of outstanding. Friendly, knowledgeable, and genuinely committed to taking care of their customers. I had four new tires installed along with new tire sensors, and an alignment; the work was flawless. The quality, speed, and professionalism were top-tier--and the price? Completely unbeatable. You get dealership-level quality without the dealership markup. It's rare to find a place where customer service, craftsmanship, and value all hit a home run, but this team absolutely crushed it. Honest, efficient, and respectful of your time. I wouldn't trust my vehicle anywhere else. If you're in Wichita and need tires or service, do yourself a favor and go see Rick and the crew--you'll leave impressed and smiling.

Needed a pair of odd size tires right away and these folks had some in their local warehouse. They…read moregot me taken care of in short order and were friendly and helpful the whole time. Excellent service!

My Toyota Tundra needed a new AC evaporator coil, which is located in the dash. I started the job…read moremyself but soon realized it was too much for me, so I took it to Expert Auto on 37th and Woodlawn in Wichita. I had removed some cosmetic parts from the dash like the glove compartment side panels and kick panels, but I never touched the electrical components. When I brought the truck in, everything was working fine. Expert Auto agreed to finish the job and put everything back together. After spending over $2,300, I picked it up three days later only to find the digital clock and radio didn't work, and the AC wouldn't power on until you drove for about two minutes. When I voiced my concerns, I was told they couldn't confirm everything worked beforehand and that the AC delay was due to the battery being disconnected for several days, insisting the "computer" would catch up and fix itself. Two weeks later, the problem persisted and the AC went out completely. I took it back, and after another inspection, they said they didn't know what was wrong and advised me to take it to a wiring shop. After paying $250 for a wiring diagnosis, I was told the dash needed to be taken apart again--at a cost of over $4,500 with no guarantee of a fix. When I called Expert Auto again, Tim told me there was nothing they could or would do. Now, on a fixed income, I'm left with no AC or heat going into winter, unable to afford repairs, and Expert Auto refuses to make it right. Absolutely horrible service--save yourself the headache and go elsewhere!

Went to another place that wanted to replace several parts including stuff that had nothing to do…read morewith why I brought it in. These guys found the real problem and fixed it in under two hours at a fraction of the cost. Excellent customer service.

This was by far the most unprofessional service experience I've had. I brought my vehicle in for an…read morealignment and tire replacement. I was later informed that the tires could not be removed because the vehicle has a wheel lock, so only the alignment was performed. What is unacceptable is that the wheel lock key was in the glove compartment, and no one made any effort to contact me to ask about it. Instead, they proceeded without the tire replacement and waited until I called to ask when my car would be ready. When I asked why I was not contacted, I was met with hostility rather than accountability, as though the issue was my fault. Clear communication and basic customer service were lacking throughout this visit. I would not recommend this location based on my experience. I would say more but I would just be assuming but they're are way better places to take your car who actually value your dollar and show courtesy and respect. Ps. I don't normally write reviews unless service is atrocious

This is totally the only place e I go for tires. They are honest. My only recommendation is they…read moreare starting to not care is the floor is swept and moped or trash is taken out. I came in at 8:30 am and it's obvious. The place is still dirty from last night. It smells. Don't lose your Give a damn!

I tried to convince him 'Kevin Cares' would be a more appropriate name for his business,…read moreconsidering the genuine quality work that Kevin provides. However, it's true, he's an outlaw in the automotive world simply because he's not like any other shop or mechanic whose goal it is to overcharge and under service. Kevin can't stand the way automotive shops double or triple the price of parts and charge outrageous amounts for work to be done. While I was quoted anywhere from $1500-$900 by multiple other shops, Kevin helped me my own brand new parts for half the cost, he came to my home and made the repairs in less than three hours for a fair and sensible hourly rate. He sincerely wants to help get your repairs done at a reasonable cost. I'm very pleased that I chose Kevin for my automotive repairs, knowing that he saved me both time and money, and knowing that my costs went directly to an honest and hard-working person. No doubt I will be reaching out to Kevin again for all of my future automotive service needs.

From the owner: 30 years experience 90 day warranty on labor affordable hourly rate completely mobile Mechanic…read morehonest trustworthy and dependable I won't sell you something you don't need

Called on a Friday afternoon with a noise coming from the front end of my car. They took my car in…read moreand found an issue with the suspension. After ordering parts, they stayed late to correct the issue.

Very friendly, kind and a warm feeling walking in. We made an appointment to have our oil changed…read moreand tried rotated and got in right on time. Prices were reasonable. Thank you for being so welcoming to us.