I bought my car from here and always use them for service. All the service advisors are amazing but…read moreI personally always use JR and he is amazing. Car salesmen aren't overly pushy but are educated in their stock

I have been coming to them for about a year now, my service is always great. They explain…read moreeverything on my inspection, if I need something done immediately or if I can wait or how soon it need to be replaced. Wait is a little long sometimes, but manageable!

BUYER BEWARE: Terrible business acumen from a company that touts they take pride in your order…read more Purchased a cross rail roof package from Iamgmparts. I needed the item rather quickly and opted for the 2 day priority express shipping option at checkout. A tracking number was provided and showed a specific timeframe for when the order would arrive. The item did not arrive when promised so I called the company to see about getting the shipping fees refunded since it was guaranteed by the USPS. When I contacted Iamgmparts, a representative by the name of Sam answered the phone. When I asked about getting refunded for shipping I was told "I actually did you a favor by shipping the item to you 2 day priority express. Our company doesn't offer that shipping option." She even went on to explain that the USPS did not get the part to me in time but there was nothing she could do about it. I explained to her that she could get refunded the shipping costs from the USPS (since it was guaranteed and in turn she could refund me my money back, but she refused. I have tried to contact her supervision but they have not returned my call. A few days after this incident I received another package from this company, of which I had not ordered. It had a 2 day express label on it which was the same label used to ship my original package only this company goofed up and sent it to me instead of their intended customer. I notified Sam at IAMGMPARTS but she never responded. I have since reported this company to the USPS for mail fraud. Also this company tries to make themselves appear as if their business practices are outstanding by deleting undesirable seller feedback on Amazon and Facebook. Unbeknownst to IAMGMPARTS I was able to screenshot my feedback before they deleted it.

Do not buy from this crooked place. Found the part i needed on amazon. They shipped me a damaged…read morepart. Box was fine so their quality check is terrible. After that they are impossible to get a hold of to get an exchange. They say they have a 30 day return policy. Good luck you can make that happen. Sam ( multiple reviews mention her) pretends like she has no idea who you are even if you just talk to her the day before. They say they are a certified GM distributer so I will be reporting them. I wish I had spent the extra money just going with the actual dealership getting it sent to them. Please never use IAMGMPARTS! You WILL regret it.

Simply an awful service center. I called to see if they had a set of tires and they said yes. When…read moreI got there, they had lied and said they didn't have them but did have 4 of another tire 80 dollars higher. Don't waste your time with Walmart service centers

Good service, but extremely too expensive. If I didn't have a Firestone card I wouldn't use them…read moreagain.

Terrible service. Dropped car off 3 times to get shacking in my vehicle fixed, they did not fix the…read morevehicle. Went in to let them know problem was still there and was treated TERRIBLY. RUDEST PEOPLE I HAVE EVERY MET. Will NEVER bring my car here. Nothing but rude....people.

Out-of-State Buyers Beware…read more On 11/10/2024, I found a listing on Car Gurus for the car I wanted in my price range. On 11/11/2024, I called the dealership and spoke with a salesman who assured me they frequently ship cars out of state and would handle all title, registration, and fees for California. I agreed and was told they'd mail paperwork for me to sign. I received, notarized, and returned the paperwork on 11/14/2024. The dealership confirmed receipt on 11/15/2024 and had already received payment from my lender. I also paid the transportation fee in full. I expected the car to ship that Friday, but after follow-ups, I was told it was "up to the shipping company." The car didn't ship until 11/20/2024. During this delay, I was paying for a rental car. When the car arrived on 11/25/2024, I was horrified to find no paperwork, owner's manual, temporary registration, or plates. My family worried the car might be stolen. Without the proper documentation, I couldn't legally drive or register it, as the dealership had my registration fees, taxes, and the original title. I contacted the salesman, who said they'd overnight a "tryout tag." It arrived as a handwritten piece of paper--not an official document. When I asked if the car was registered in California, the salesman claimed it was, though I received no temporary registration. Frustrated, I returned my rental car and drove my car with the "tryout tag." On 12/01/2024, I was pulled over. The officer ran the VIN and confirmed the car wasn't registered in Mississippi or California and warned he could impound it. He let me off with a fix-it ticket. I contacted the salesman again, but he insisted the officer was wrong. I demanded to speak with the Sales Manager. On 12/02/2024, Clarissa, the Sales Manager, finally called. She explained they use a third-party company for out-of-state registrations and that "additional steps" were needed. Shockingly, she expected me to walk her through the registration process, even asking for the DMV's address so they could mail a check. When I asked for reimbursement for the rental car and the cost of the car while I couldn't legally drive it, she refused and hung up after I mentioned involving a lawyer. Via email, Clarissa confirmed they'd send the necessary paperwork for me to register the car myself. The FedEx package arrived on 12/06/2024. However, the check was made out to a specific local DMV office instead of the California DMV, limiting me to one branch. I scheduled the first available appointment for 12/11/2024. After finally going to the DMV myself, the car was registered. This experience was a nightmare. The dealership's lack of professionalism, poor communication, and mishandling of the process left me paying for a car I couldn't legally drive while also covering rental car costs. To anyone considering an out-of-state purchase, ensure the dealership has a proven, reliable process in place. Learn from my mistake and avoid this dealership.

I've taken my car her for service since I purchased it. On this pass Tuesday I took my 2019 Ford…read moreExpedition in for a recall. While I was there I explained to the Service Advisor Maurice that I have had a rattling noise during start up. I advised that I asked the service advisor about this before and was advised that's the 3.5 engine. Didn't recommend any solution. When the problem was mentioned to Maurice he advised Cam Phaser and it should be covered under the warranty. I was a 1000 miles over but if the incompetent service advisor would have at least checked or did his job this would have been a big profit for the dealership.( And my vehicle would have been repaired) I was quoted over 4500 to repair it and my deductible was 100.00 I'm glad that I made contact with Maurice but I'm just not sure if I will return. This makes no sense at all. I've been offered other services for my car but the one thing that really makes a difference I wasnt offered. When I go here I feel like there is a check list of items that I are trying to be sold to me. Gray Daniels simply has salesman at the service advsor desk. Thats it. I hope this review helps someone to stay away. I understand that the service department makes most of the profit for a dealership, but do the right thing. VIN 1FMJU1KT4KEA84816

This place does not exist and they are scammed that ask you to pay by zelle or cashapp, both of…read morewhich have no protection if you get scammed. They got us for about $500. I would rate this a zero if I could because it truly doesn't exist.

don't not even think about doing business with these scammers, i called and was told they had my…read morepart, I paid for the part and shipping, they notified me later that they needed another $75 for shipping and it would be refunded when it was delivered, scammer was a Hispanic by the name of Steve, later found out there is no such business in Pearl Mississippi

Gray-Daniels Toyota in Brandon MS is the most unprofessional, unorganized, terrible excuse for a…read morecar dealership that I have ever dealt with. I was interested in a vehicle on their lot, spent an entire week communicating with several salespeople, decided I wanted it, even offered to put down a deposit to ensure there would be no issues. I was told no, that everything had to be done in person. After I was notified that all plans are in motion, I drove 2 hours to their dealership for Chloe (salesperson) to say "Oops, it's been sold". This was after ensuring me by text 12 hours prior that she was filling it up with gas and having it detailed for me. She was my primary salesperson and she 100% dropped the ball. This is absolutely unacceptable. I did everything right and had made the decision to buy this vehicle, only to be completely let down after driving 2 hours make the transaction. Not only has this been a huge inconvenience and let down for me, I have no trust in car dealerships now as a result of this. The salesperson, Chloe, should be held responsible for this situation. She had one job to do, did it with dishonesty and carelessness and caused what should have been a great situation become a terrible experience.

From the owner: Gray Daniels Toyota is committed to providing the care and expert service that our guests come to…read moretrust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota.