Staff is very helpful. Some are more knowledgeable than others, as they apparently have either auto…read moremechanic or auto parts backgrounds. Never had a trip go bad there, even if they didn't have the part I needed. They are my go-to parts store.

Awful customer service. Was trying to ask a cashier a question and she sat on the phone with her…read moreboyfriend the whole time and wouldn't talk to me. I would ask her a question and instead of answering it she would just walk around the store. To make things worse, I got obviously frustrated because I was asking her a question and she wouldn't answer and another cashier came up and told me They couldn't help me because they only sell to Mechanics and "I don't know what I'm doing". 0/10 recommend this place, I've never had such a rude and unhelpful store associate in my life.

This place does not exist and they are scammed that ask you to pay by zelle or cashapp, both of…read morewhich have no protection if you get scammed. They got us for about $500. I would rate this a zero if I could because it truly doesn't exist.

don't not even think about doing business with these scammers, i called and was told they had my…read morepart, I paid for the part and shipping, they notified me later that they needed another $75 for shipping and it would be refunded when it was delivered, scammer was a Hispanic by the name of Steve, later found out there is no such business in Pearl Mississippi

I stopped by to purchase a car battery for my daughter. I entered the store with 2 employees One…read more(Ladies) was laying on counter eating her snack watching TV on her phone, she did pause the show to ask "Whata ya Need"? I'm sorry can someone test my battery, as I was asking her the question (#2 employee) the young man left the area to go to the back (she said restroom). Came out tested the battery, Looked up the battery, only one in stock was $244, I looked of AAAP App in front of him, as loyal customer of theirs it was offering me 20% Off. So as I tried to log in the App kept saying check back, deleted the App, reinstalled Newer App version still said it was down. It's on your Web Site can you match the Price. He just stared at me Nope different company, that's not us. Hmmm! Ok For get it I'll go some where that appreciates my money a little more. O'Reillys had exact battery end up saving me 60.00. Thanks AAAP, I won't be back. I've shopped here for 20 years in this town just over the past year I noticed a steep decline in service, employees make you fell like your a burden when you come to visit. I WILL NEVER STEP FOOT IN HERE AGAIN. Decided to look at their corporate numbers this morning. I noticed their closing down 400/600 stores this year for the lack of Sales. Go Figure these middle aged people are killing businesses all over this place.

Willie was very helpful. I drive in with a check engine light, and left a few minutes later knowing…read morewhat the problem was and a great recommendation for a nearby shop to get my car repaired. I'm very grateful.

Hi My 1st time visiting there was today…read more And wow great customer service from the young lady with the pink hair by the Name LUCKY I REALLY APPRECIATE ALL SHE HELPED ME WITH. Thank you pull A Part 10 10 10 10 10 10

I left a floor jack at the front desk where the staff member told me to leave it because at the…read moretime I didn't know they weren't allowed in the back. Well when I came to check out I went to get my floor jack, and apparently they sold it! They said they were sorry and there's nothing they can do about it! I hate this place all the staff there act like they're in space high on drugs. I will NEVER go to pull apart again. Not to mention they didn't have a wheelbarrow to use so I had to carry everything I had on me back there . This place is garbage

Highly recommend. Emergency timely service provided by Robert who was friendly and knowledgeable…read moreand got us back on the road. On a recent trip to Texas we found ourselves stranded on the side of I20 with a wheel off of our horse trailer. We were concerned about our horse when we called Robert who answered on the first ring. In short order he was on his way and even called in advance to make sure he had everything he needed. He fixed our trailer and got us and our horse back on the road. He even called to check on us later in the day. Thank you Robert.

I was stranded with a wheel on my travel trailer about to fall off. Called Grays. They pulled a…read moretech off of a job to take care of me. Needed parts, tire, wheel. Tech took care of everything! Super nice and efficient. Highly recommend!