Went in on 10/15/25 the attendee said it would take about 2-3 hours to get my cabin filter from…read moreanother store. I said ok I'll come tomorrow. He said someone will call me when it was in. Friday afternoon I called because I hadn't heard from them. Lady answers the phone... sounded like she hated her job. Was very short and rude. Puts me on hold.. comes back on the phone and says that the filter was there. I said " would've been nice if you guys called me." She hangs up the phone without saying anything. I go to pick up the filter. Tells the guy about my phone experience. Doesn't say anything. I said I'll never do business here again. He says "ok"

This AA store is by far my favorite auto parts store in Minnesota. I've been a mechanic for Ngoc…read moreBao Professional Auto Industries for 10+ years and as a woman in the industry, I know the barriers and challenges we face. The customer service specialist (don't know exact title), Eric, was extremely kind and helpful and makes ordering/ finding parts a breeze! There were certain issues I ran into on a couple projects and just talking it through with him was extremely helpful - this guy knows his stuff! He has grade A mechanic's knowledge and was able to identify the problem and solutions I overlooked! All in all very professional service and a plethora of options for any auto project. Thanks y'all!

This store had the absolute worst customer service up front. Some lady that had a big attitude was…read moreupset that I came in this morning to ask if parts were in and told me to come back a few hours later. I came back 4 hours later just to check in. She got super upset and threw her hands up at me and told me the day wasn't over yet. She proceeded to get snappy and louder with me after i told her that I was in no rush and was just running errands and decided to check in. She told me they have this issue all the time with Fed Ex. All of this while blaring cussing trap music up at the front desk.... real class act of a woman. Watch out for her if you come into this location because she will find a way to ruin your day and the face of their business....

They have everything you need but.. Don't ever make a…read morereturn. They don't like refunds. Returned a unused product within 30 days. Even with a rewards membership and credit card transaction, they can't look up anything. They did end up giving store credit but then didn't have any gift cards in which to put the store credit. The cashier just gave me and $20 after 10 minutes of struggling with scanning 2 driver's licenses. I will never shop at this chain again unless I know 100% I'll never need to do a return.

This place is great on prices and if they don't have what you need they can 99% of the time get it…read morewithin hours or next day. Rick is knowledgeable and so is the rest of the crew. This is not the place for uppity people who can do anything for themselves because you will get dusty and or dirty there. No nonsense. Waits on phone, and in person is expected because they are busy constantly. Plus their hours are good too.

Best place to get parts, hands down!! This place is slammed 24/7/365 so, be prepared to enter…read moreringing phones and organized chaos!! In that you will find amazing people who will find you the parts you need for half the price!! Worth the trip! Much gratitude to the ppl who run this spot, you are appreciated!!!

From the get go Kari was a sweetie-patient and her quote for install of glass never changed and was…read more$100 lower than Atlas Glass. The installer was very accommodating and professional. Clean work and am very pleased with quality of workmanship. Super fast as well. Thanx

got an alternator for hella cheap & it works ! i thought i…read moregot scammed first because at auto zone they tested it and it said its a bad alternator but we tried it and it was just fine !

Called for a oil change and they got me in the same day, fast and friendly. I will be coming back…read morefor sure.

I'm extremely disappointed with the service we received at this location. We came in for a simple…read morealignment, but were told that certain parts needed to be replaced before they could perform the service. We agreed based on the information provided at the time. However, once I reviewed the receipt, the pricing was unacceptable. They charged $130.99 for a part that actually costs $56.00 -- a 133.91% markup. That is more than double the real price, and there was absolutely no clear explanation or justification for such an excessive increase. This level of overcharging shows a clear lack of honesty and transparency. I expect straightforward communication and fair pricing from any automotive shop, and this experience failed on both. I left feeling taken advantage of, and I cannot recommend this location to anyone. I will not be returning.

They are very patient and polite, open 7 days a week during the warm months, reasonably priced, and…read moreeffective in their repairs. They are honest and give reliable quotes upfront. I highly recommend them.

Staff went out of their way to help with a minor issue. Sent me on my way with helpful hints and…read moreadvise. Quality products and straightforward answers.

Many thanks to Mel and Juan for excellent service. Quick, painless and professional! In and out in…read morea jiffy!

This location is once again, a great location. It seems like every couple of years as a good…read moremanager moves on, this place takes a huge slide from 5 stars to 1 star. Currently, the store manager here is fantastic, and his crew is nothing short of amazing. I've never seen 2 people handle 3 cars at a time, AND STILL have cars in and out within 15 mins. Who knows what the future holds, but as long as this crew is here.....I will be too! June 2023.

I was recommended Youngstedts due to their trustworthiness. I came in for a second opinion on a…read moretire patch after being told by Tires Plus on Wayzata Blvd that it was non-repairable. Mark had my tire repaired in under an hour. Grateful that those at Youngstedts did not try to take advantage of me as a client.

Youngstedts had the simple task of changing the oil on my BMW x5. The mechanic who was incompetent…read moreand not ASC certified didn't put the oil cage back in the filter housing!!!! Now the car is at BMW in Madison and they are saying the engine is possibly ruined!!!! Either was it have been permanently depreciated because of their negligence. Don't ever go there , I have documented the entire process. They refuse to compensate for damaging the vehicle and are blaming the car for the problem.... Save your money and car and NEVER go to their shop! I've worked on German cars for over 5 0 years and they are clueless!! Go at your own demise!!!