They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

I trust Neslon's Auto with all my vehicles. They have integrity and treat each vehicle with care as…read moreif it were their own. Friendly and knowledgable staff make the experience as sweet as possible. They helped me out in a few emergencies, but have been reliable with regular maintenance as well. I am so happy they have a location near me. You can tell that the owner, Nick, leads his team well. Thanks for the sustained over time awesome service!

I brought the truck in for an electrical issue Jerry said it was the alternator spiking quoted me…read more235.00 for the alt and install total is 635.00 even put the windows up that were stuck down so far so good. Next the night mare: I call him back 15 minutes later and questioned the price as Napa had one for155.00 that matched the truck vin , Jerry said it's already installed. Wow so I went to pick up the vehicle and the bill is now $877.00 holy Batman, I'm selling this vehicle anyway. He shows me the paperwork and tells me that that alternator cost him $411 that's what he had written in. I was taken back and I said no you're going to honor what you quoted me and pay only the 635 and that's it. He freaked out he was going on about him taking food off his table and stealing from him as he marches around the counter in a little Rambo outfit and tries to shame and blame me about the money. I had the credit card run through at 700.00 I threw him a bone just to get out. Wants 900.00 for a new dash I find a rebuild of mine for only 159.00 on the net now he is really pissed. 3-4 hours labor he says wow.I say no way see ya later. Now Jerry calls the cops saying in stealing from him Says many other things to them I will not repeat, And wants me arrested. I'm good because I have the credit card receipt. And I'm out of there. I told him I'll do my own dash and I did took all of 20 minutes to pull the dash and 30 minutes to button it up with the nice rebuilt dash from dash doctors. Looks great. So Jerry tried at least ten times to shame and guilt and blame me while I trying to get out of his shop. Said I wouldn't leave to the cops. Don't ever trust this guy with anything and only pay his quoted price if you go down that road with little Rambo. He wouldn't know how to honor his quote if it hit him in the face Jerry is a cheat, a lier, a little super scum bag that is great at shaming and blaming. I have never met any mechanic this dishonest in my life. Sorry to say all this but I'm actually minimizing what went down. Do not trust Jerry he is a sad little man dressed like Rambo to project his power. Absolutely hold him to his quote. Better yet don't do there go to baker road auto they are fantastic.

This place is family owned and has been there forever. There's something to be said about a…read morebusiness that's been there forever including many of its employees. They offer full service gas too if you need it. They also have honest, knowledgeable folks who work there and were quickly able to help me with filling my coolant reservoir and diagnosing that I likely have a problem (water pump). If my car wasn't under warranty I'd likely use them to do the repair work too. It's a true service station different than most convenience gas stations today. I highly recommend!

I have been using Koehnen's BP for my car repair needs for 16 years. They are almost always able to…read morehelp me the same day I call. When I tell them about a problem, they can find it and fix it. Their demeanor is pleasant and professional. Also, they will take time for the small stuff. Today, I couldn't get my license plate off. After trying, I called and asked for help. They fixed in minutes what had taken me hours and only charged $10 for their time. Bring your car here!

I have taken my mom's car here twice in the last couple of months for a new battery and to check…read morethe tires. They were always very helpful and quick to work on the car right when I called. These were small dollar amount things and they still gave me lots of time. May, 2020- Was visiting my mom and since she doesn't drive her car, the battery was dead. They came out quick to jump the battery, and told me they'd check it later to make sure it was ok. Great service!

I would give this place 10 stars if I could. Bill is a car repair national treasure and we need to…read moredo everything we can to protect him. Bill is honest, fair, knowledgeable, I have gotten my car fixed at his shop MANY TIMES. You will get the BEST FIX at a FAIR price. EVERY. SINGLE. TIME. PERIOD. Also- Bill likes to read- If you're grateful for not being price gouged, treated like a human being and not a checkbook -and want an extra way to thank him - Mystery. Thrillers. loves them. Write him a 5 star review. Bill is- 1. Honest- he will give it to you straight. He will tell you what needs to be fixed & what can wait. He will not gouge you with prices. 2. Reliable - Bill will keep you informed. He will communicate. He will call you back as soon as he can, and he will call you as soon as your car is done. 3. Knowledgeable- Bill knows cars. Dont 'shop around' for quotes, or pricing. Bill will give you the fairest price. He knows cars, he knows european cars. He does one thing, and he is the best. 4. Kind/Empathy - I have called him distraught on the side of the road. I have called him crying. I have left him a message saying 'my car is on a tow truck headed your way now' messages. He 'gets' it. He understands how we depend on our vehicles and he fixes them to the best of his ability every time. 5. Gives me the peace of mind- I drive away always feeling really great about getting my car fixed here. every single time. I know I had the best person fixing it. My car is happy I am happy. I am happy every time.

My BMW 545i was having transmission problems, skipping in low gears, brought it to Minnetonka BMW…read moreand they told me I needed a whole new transmission for $8000, or I could buy a refurbished transmission that already has 75,000 miles on it for $5000. Instead I brought it to Munich Motors, they fixed it for $1700 by taking it apart and sending the defective piece out to another company down south that works on them. My solenoids had gotten gunked up from a bad seal. Car runs fantastic now. Had it with Munich Motors for about a week as they needed to tear into it and then send the part out. Great company! jp

I had a vehicle towed here since it wasn't able to start. Upon calling them they were not only able…read moreto tell me that they do accept this type of scenario, but they were also able to tell me what towing company they recommend and why. The referred me to Frankie's towing due to it being the overall best value in the area, and because they also have a trusted relationship with them. They were able to get the vehicle repaired and now it starts and runs well! Overall I think what they charged for labor is fair for the market, and the quality of work seems adequate. The staff is friendly as well, so the only draw back is really that the entrance and waiting area feels a bit dirty and run down. If you need your car serviced in the area this is definitely a decent place to take it!

I've ignored a non-critical repair since December. To clarify, it's now the beginning of March…read more The shops I did contact when I'd have the time to consider the repair throughout that while all asked for the car to be dropped off, some requiring a full week before dropoff, which didn't work for me, so I kept putting the minor nuisance on the back burner. Fast forward to the other evening, and a phone call with a dear friend results in learning that a family friend who had helped raise him, the mother to one of his closest friends from childhood to this day, was on her death bed across state lines. His car was in the shop from a hit and run. Suddenly, the minor repair I'd ignored for months became top priority, because I didn't want him needing to return to the Twin Cities immediately if he carpooled or spend a ton on a rental and still have to measure his stay to minimize the rental expenditure. I had an unexpectedly busy day yesterday, so once I was free today, I picked one of the best-rated Plymouth repair shops and grabbed my phone, expecting it to be the first of many calls, given recent experiences with fielding this exact repair for my car. Nope. John was not only truly warm, he was very considerate and informative in his questions before inviting me to bring my car in for a quick repair today, despite it being already 3:30 pm at that point, with the shop closing in an hour and a half. I got to the shop at 4 pm. Less than half an hour later, I was leaving with my car no longer clanking from a loose part. I think I've found a solid new (and far more local - my go-to shop up until now required a half hour drive, but I love my car so I didn't mind) doctor's office for my car.

These guys are smart, honest, and they know all kinds of cars. Very neat and orderly shop. That…read morealone speaks for itself. Very fair charges. A pleasure going there!

We live on a street with lots of construction the past 2 years. They've patched 3 tires with nails,…read morerecently swapped snow tires for summer tires at a fraction of the dealer's cost. All service was done timely and professionally at very reasonable charges. Plus, they are more than willing to help out with minor DIY questions during a phone call that eliminates the need for a service visit. How often does that happen anymore?

Outstanding customer service with a very difficult part for my 2013 Fiat that several auto shops…read morecouldn't source. Made sure they research the correct part for the vehicle and went the extra mile to communicate any issues or concerns with getting the correct seals. James and Pearl were fantastic and a joy to work with an incorrect part was ordered they jumped on it and expedited the delivery of the correct t parts! Highly recommend Arvu Automotive!

Well....... I was a customer of "Walt's Garage" for 30…read moreyears. Loved those guys; fair, honest, frugal---spent MY money as though it were theirs. When ARVU took over the property, I very much looked forward to establishing a relationship with them. However, so far, they are nothing like Tom and the boys at Walt's. What should have been a $400+ repair blossomed into a $950 tab. Mostly it was because of a 'diagnosis' charge. Walt's used to charge the diagnosis if work was not performed, but waived it if work was performed. In this case, ARVU maintained the charge........and added a SECOND charge. Therefore, I was charged $172.50 TWICE. That's $350 not even counting the work. When I questioned it, no equivocation or negotiation. Then, when I wrote two emails with concern, NO answer back. Not cool. Not sure how everyone else feels about this, but I find it difficult to ever patronize them again.