Manager very polite and knowledgeable. Estimated time and cost for repairs was met. Service was…read moreexcellent and I will used them again.

This is the 2 second time I used Quick Wrench and they never disappoint. Everyone is very friendly…read moreand helpful. They work fast and very knowledgeable. Will use them again if need be.

I really enjoyed the knowledgeable and kind attitudes of the folks who work there when my husband…read moreand I paid a visit recently to test our starter. The main issue I had during our visit is my husband has a glandular condition and that store was so brutally hot that he struggled to wait while they tested the starter. I struggled a bit myself, sweating quite a bit. If that is how it is in the spring then I can't imagine how that place must be in the summer! Otherwise I was very pleased with my visit and would recommend the store to anybody looking for a knowledgeable crew to help with whatever auto project you may be working on!

I come to this store regularly for my maintenance needs on my old Cadillac and I must say the…read morecustomer service by the staff here is outstanding. I was looking for an alternator for my car (difficult to find) and they went above and beyond trying to pinpoint one for me, spending literal hours searching high and low for one. The store is also very veteran-friendly, with one of its employee's being retired Army which is always a good thing to see. I would recommend this place to everyone looking for parts, advice, and overall help towards your automotive needs.

They were friendly knowledgeable & would keep me in loop on vehicle project. Once parts arrived…read morethey were very timely I would definitely return to do business with them again. Even saved replaced parts for my review which I never asked for.

If a "no star" rating was an option I would prefer to give that rating to this business. My '18 Kia…read moreStinger was towed here in March '23 and remained here for about 3 1/2 weeks. I am only now able to mentally and emotionally bring myself to write about the terrible service I received. I've started a complaint letter to Management but could never finish it because my car had been in limbo since April '23 and I just recently got it back. At the time I received service I dealt with Angel mainly. I found this shop on my Extended Warranty Company's website stating they're a "Preferred Vendor". During the diagnostic process I was advised that in the event my Extended Warranty Co. decided the repair was not covered that I needed to agree to pay for the "tear-down" of my engine which was needed to figure out the exact issue (est $1400). To this I agreed. Once my car was diagnosed it was determined that I had a cracked cylinder head. Initally the repair was approved thru my Extended Warranty Company (who I have a major complaint with also). However, shortly after they realized they messed up letting PTAC even touch my vehicle since it was still covered by my Factory Warranty (I didn't realize as I bought it used). This is when things went down hill... and fast. Apparently my Extended Warranty Company approved to pay for the tear-down of my vehicle (roughly $700) and referred PTAC to tell me to call the nearest Kia Dealership to arrange for service. Angel advised me that I would have to pay to put my car back together because "they didn't work for free" and otherwise they could give me my car back in a box! The inital quote to put my car back together (and not fix it at all!) so I could tow it to Kia was over $2500. My Kia Service Rep was stunned by the quote and spoke with Angel on my behalf. He advised her that they simply needed the car put back how it was when they initially received it, with all original parts (no new parts at all) and just a small amount of fluids. The car didn't need to be drivable and just needed to start so they could run their tests. After that I received a new quote and was eventually charged $1624.59 out of pocket. Mind you.. they still also received the payment from the Extended Warranty Company too! My car was eventually put back together and towed to Kia in Killeen. When it got there I was advised that the car was just "thrown back together" as if they just wanted it out of their shop. The car never did start because the injectors weren't even plugged in! So I had to turn around and pay Kia $600 to pull my engine apart AGAIN to plug the injectors in and fix the mess that was made of my car so they could start it to finally diagnose it. 7 whole months later... My car has a new engine and battery and is running like it's brand new! This was an extremely stressful situation and I felt as though PTAC took advantage of it. Their inadequate work caused serious additional undue hardship on me. It was the beginning of a nightmare. My advise to others is to STAY FAR AWAY from this business! Oh and lastly guess what?!?... My spare tire which was on a really nice rim and was in my trunk when it was initially towed to PTAC was completely missing by the time it got to the Kia dealership. I called to address this issue and was simply told that they didn't have a spare there and they only had a tire without a rim in their office. I once again had to come out of pocket in order to get a new one..

Just would like to say that Wes's auto Clinic is one for the record books. I had a friend from out…read moreof town that needed her car fixed and we called around town in Temple, TX AND HAD A TOW TRUCK come pick up the car and take it to one of Wes's competitors. They want her to buy a new engine. We weren't by any means satisfied, so I called my boss and he told me uses Wes, so we took it there paid another tow bill and boy talk about a class act. Wes and the crew had her fixed in about 4 days and they didn't need a new engine a either. If you need work done on your vehicle, then you better take it to Wes's Auto Clinic. Good Job guys.

Unprofessional from the manager to the lady "filling in" at the front desk. Charged $500, kept my…read morecar for 4 days only to pick it up, AC is hot, and check engine light is on and now it won't start. I even supplied them a list of my concerns, all of which were not assessed. No offer to fix, unless I pay more money. Do not recommend.

The customer service was amazing! They were very friendly upfront pricing and I got a great deal on…read moremy tires!

Hammad is so helpful, kind and great price! if you need an oil change or tires come to EZ Tires…read moregreat service!

5 stars. Fast, honest, and great price. They explained everything and fixed it right. Staff is…read moresuper helpful and friendly. Highly recommend.

Great service. Honest mechanics, quick service. They even picked me up when my car was done!read more

Stereo runs gteat very pleased with sound quality. Bought on Frifay had it installed on Monday. We…read moreeven had to wait for UPS and the job was done in couple of hours.

I visited HP Audio in Temple this morning because of a connectivity issue between my new iPhone and…read morethe bluetooth connection from my 2010 Lexus. I spoke with the owner, David, for at least 30 to 45 minutes, he attempted to assist me, experimented with disconnecting my phone and then re-connecting, but to no avail. He concluded that my car stereo was too old and would not connect with the newer iPhone. He seemed knowledgeable, tried his best to be helpful, but ultimately concluded that, due to the age of my car stereo, it would not pair with the new iPhone. We talked options, including a new radio, but he advised against this because of all the modifications which would need to be made in my car and because of the expense. We were able to establish a connection, but only when the phone is plugged in. I appreciated his honesty and integrity, his knowledge, and the fact that he didn't try to "oversell" me. David even refused to take payment for the time that he spent with me. I appreciate him and HP Audio for what he did and give it the highest 5 star rating that any business could have. Dave S.

I have been taking my cars here for about 5 years now. They are beyond honest and helpful. If I…read morehave something wrong or something feels weird I can stop by and they will take the time to look at my car right away and get me in as soon as they can. There for a while it was my only vehicle for my family and they would do there best to get my car in and out and back on the road. I'm beyond grateful that I found them!! Thank you guys so much.

I brought my 2003 F150, leaking oil from every orifice, and they fixed it and negotiated with my…read moreinsurance and I was satisfied with the price of the job. They are a great bunch of guys, gave me rides to and from my house and worked tirelessly to complete the job. I highly recommend Olsons for your automotive repair needs and will use them again. Thanks guys!