Definite five star service for my wife's car's dead battery!…read more She was in Las Cruces from Cloudcroft doing errands, came out from a shop and the car was dead. She called me and I called Batteries+ and confirmed they had the right size Duracell Gold Star battery for her car. Got a tow from Urena Towing - also recommended! - and everything was taken care of very promptly. This is the second time that I've had that particular battery installed by them, different location for the first one, and I've been very happy with that model and quite happy with the installation service both times and will probably continue using them for my car batteries. I've used them before for computer UPS batteries and other miscellaneous needs and they've always come through for me.

Granted, the bedside manner of the employees here aren't what you're going to receive at your…read morefavorite restaurant. That being said, I was surprised and pleased with the service I received. I brought in a UPS (APC, model Back-UPS XS 1500), because it had started making an abnormal noise. I figured it meant it's battery life was almost over and soon there would be no more little electrons working to store energy. I was really surprised when "Anthony" started taking it apart right then and there (I figured I was going to have to leave it for them to work on later). He troubleshot the problem, confirming that yes, one battery inside the UPS box was almost completely shot, and the other one was failing too. He had the batteries I needed in stock, replaced them both, and then verified everything was working correctly. He only charged me for the price of the new batteries. At a cost of $36.99 per battery, the savings of replacing the two batteries versus buying a new replacement UPS amounted to approximately 80%! Total in store time was approximately 15 minutes - and problem fixed! This place also replaces smartphone batteries and can replace FOB keys. I'm going with 4 solid Stars. Thanks Anthony!

Leah's and Greg are awesome employees for AutoZone organization. I went in for an oil filter, air…read morefilter and brake fluid. These two did not hesitate to help me even replace my air filter at no additional charge. I recommend this company recognize these two further great customer service.

What a great business to find some hard to find parts for my Jeeps. The parts counter employees…read moreare really on the ball and are very knowledgeable and helpful. I like the way the stores are organized and it's easy to find what you're looking for in the isles if you don't need parts counter help. The bonus is that if they do not have a particular part a person can order it for next day pickup. That means I don't have to run around town hunting that illusive part I need. O'Reilly is my favorite parts house.

I bought brake calipers yesterday and today I went to return them because the mechanic told me they…read morewere not the right ones, when I arrived at the store I tried to return them and get the things that I needed, the manger Jesus was completely out of his mind he accused me of assembling the brakes and was trying to make it seem like I had used them already but I did not and he when he inspected the brakes he claimed that they had been used and after he walked off and made a comment that my attention he told his coworker to tell us "they are not rental tools" and he attempted to give us a gift card for store credit instead of cash which I had paid with the day before, His coworker kept things very professional and I don't think Jesus should be at the position he's in

I was on my way to another store but saw O'Reilly's and remembered I needed an air freshner and wax…read morecloth for my car. So I stopped in and after 30 or 40 seconds, an employee Hector asked if I needed any assistance. He immediately directed me to the air freshner section and overall was very helpful. This place provides great service and has many items you may need to keep your car running in top condition.

Bad service,worst attitude Unreliable batteries and…read moreproducts the Owner is Full of Himself do not come to this place

Great bargains, and I had a stack of old motorcycle batteries which lowered the price of my…read moreaffordable battery, thanks alot guys!

Horrible customer service, do not honor their warranties. Instead they offered a ton of excuses and…read morepolicies in an effort to avoid replacement. Use AutoZone. These guys clearly don't need your business

My buddies car would not start so we had to find starter fluid. This place was the closest location…read moreso we decided to check here. I was really surprised by the amount of auto parts items that they had for sale. They had different brands for different items. We couldn't find the starter fluid so we asked one of the associates and they instantly located it for us. The store was not busy or packed and we had a good experience shopping here. It was Friday and they had a refreshing drink along with various types of snacks such as cookies and pastries and other goodies. I wish more stores had the shopping experience as O'Reilly's at this location. There were plenty of workers and I didn't have to wait to ask someone for help. This store does a phenomenal job and every single aspect of my shopping visit.

Can't thank the store manager enough for helping me out. He showed real care and a deep desire to…read moreserve when my F150 was acting up. Much appreciated!!!