No one was a the front had to say hello to the people in the back talking and when they finally…read morecame the they didint know what a 19mm nut was acting like I was speaking another language even took me to the Maneger in the back and he also didint know what is was probably shouldn't be at a auto store

Great customer service! I was all set to go to Pilates class tonight and my car would not start!…read more My neighbor came over to give me a boost and got the car running. I called O'Reilly Auto Parts and the lady was super helpful. She did not have a big enough battery in stock for my Lincoln, but she told me to hold on and she would place a call to the next closest location. She verified that they had the correct battery in stock and told me to as for a specific dude because he would be expecting me. I drove right down to the Doniphan location and Edwin replaced my battery in less than ten minutes. Over all, great service from both locations.

Steven (manager), Hiram and Tori have never told me a part I needed was "unavailable" or "out of…read morestock". I've heard that so many time over the last 70 years, it is refreshing every time I enter their location at 7200 N.Mesa, El Paso, Texas, because I know I'll be treated like family.

I came in for some turn signal lens repair tape. There are three people working in the store, and…read moreno one in line. I stood there waiting holding the tape for over 10 minutes without so much as being acknowledged by one of the three employees all of which were on the phone. I put the tape back, and walked out. This kind of blatant rudeness is inexcusable, and I will never shop and an Advance Auto Parts again.

Vicky went above & beyond to find what I needed for a specific vehicle! Highly recommend this…read morelocation for a worry free experience. Great customer service every time I go!

I'm constantly in and out of town! So of course I'm in town and it's raining! Not only is it…read moreraining but my Yukon's wind shield wipers are dead! I drive to this place and there you go! Advertisement that they will put the wind Shield Wipers on for you!!!! In the rain. They came and helped me. Super friendly and nice! Who needs a man when you got these guys around!

2 visits so far one to purchase new tires…read moreone to remove a screw from one of them (free service) Excellent service both times. I am not sure if this is corporate or franchise, but whichever it is, they run like a well-oiled machine and I appreciate their accurate time estimates for service. They balance friendliness and efficiency very well. I don't choose chains often, but I'm very pleased with this location. An online appointment will also cut down your wait time, but they are also as timely as they can be with walk-ins. I also found out this trip that they do wiper replacements, which is nice to know if I need that in between my oil changes (my mechanic does those.) Given what I paid for them, I am not as happy with my new set of tires as I was with the old ones (but that's not on Discount Tire -- that's on Bridgestone for discontinuing the best tire ever!)

-- I happened to watch a YouTube video that stressed the importance of proper tire pressure. And…read moresince I'm a decades devoted customer of Discount Tires, I made it a point to visit their store on Masa, and glad I did. Two days later I received an email from them with important information, my left rear tire was in poor shape. Honoring my long-term business relationship with Discount Tire I plan to ask them to replace it. My appreciation and gratitude will not cover the cost but so what? I'll be driving safe on Discount Tires --

I purchased a 6.6 Diesel Engine from this company and Caesar was my sales person. He charged me…read more$3,500 and he said if I pay him now. He will be sure it gets delivered on Wednesday. I paid him as he requested. Wednesday I called and was put on hold for 22 minutes by Caesar. When he picked up. I said hey Caesar where is my engine. He said "Well do you want the good news or the bad news". I said Caesar I want my engine. He said well when we took it out of the truck it was no good. I said why didn't you call me or let me know. Why didn't you try and find me another one from people you know to make me happy. Instead you wait for me to call you and you put me on hold for 22 minutes ? He said well the good news is we are getting a new truck that might work. I also believe in the easter bunny. This organization has poor customer service and I still have not received my refund. This has been my experience.

It's always a pleasure doing business with G&N. Joe is very helpful! He knows what our business…read moreneeds and always goes out of his way to keep Duramax engines on hand for us and lets me know without me having to ask. My go to source for engines. Cheers to G&N.

Great and quick service. Installed my new muffler in a couple of hours after dropping it off.read more

Best muffler shop in El Paso! Had a completely destroyed exhaust system due to running something…read moreover in my lowered sports car. I called on a friday morning at 07:30 when they opened i was told to bring it up there, and mike instantly got on the job and repaired my full exhaust system within the day! No appointment no warning and still crushed the job out of the park ! Please bring your business here every other shop is a scam ! i've been to 3 different ones and this is the first time i've ever had something positive to say and brag about in the car community. Thank you mike !

I dealt with Rudolph Chevrolet and they bought the dealership when they used to be in San Antonio…read more They've always been great and very courteous and they have very good quality of equipment and service.

I feel it's important to share our recent experience, not just as a warning, but as a reminder to…read moretrust your instincts and expect better from businesses--especially when making large purchases like a vehicle. From the very beginning, the salesman BRAILYN GUTIERREZ was condescending and dismissive. On our first visit, he made assumptions about our financial situation based solely on our appearance--making it out to seem as if we couldn't afford a vehicle without any prior knowledge or anything about us. This first interaction was offensive and unprofessional. Although this was our interaction we still continued to give the dealership the opportunity to work with us and we returned to finalize the purchase of two vehicles (2025 Chevy Suburban & 2025 Chevy 2500) BAILYN GUTIERREZ insisted on handling our sale even though we had explicitly already expressed our concerns that we didn't want to work with him and spoken to the manager. To avoid a long process my husband and I gave zero pushback on pricing or payments, yet we got a run around and Mr.Gutierrez wasn't transparent during the financing process and even made comments about the legitimacy of our business, saying we needed to "make the purchase look neater."That statement was not only insulting--it was inappropriate on every level and we provided legal documentation to shut down the claim Mr.Gutierrez made. We once again asked respectfully, and made our concerns known that we would not continue working with Mr.Gutierrez even communicated that clearly to his management. Our request was ignored. In fact, the disrespect continued where the finance manager went so far that he proceeded to scratch out the salesman's name on paperwork and write in another sales person's name--this clearly was just a tactic to "shut us up and get us out of the office." Now to make matters worst reflected on the official agreement was Mr.Gutierrez name proving that our request was ignored. This just goes to show the type of culture and values being upheld at this Rudolph Chevrolet. But what truly pushed this from disappointing to disturbing was discovering that after my initial HONEST review towards Rudolph Chevrolet they used staff to post reviews with fake 5-star reviews to drown out my legitimate customer review. As someone who relies on honest reviews when making major decisions, this is deeply troubling and deceptive. It's a clear attempt to manipulate public perception rather than take responsibility and improve. We spent a significant amount of money here--and left feeling disrespected, ignored, and misled. I will not be returning, and I strongly encourage others to proceed with caution. Don't let a polished showroom fool you into thinking you'll be treated fairly. You deserve honesty, respect, and transparency--especially when you're investing in something as important as a vehicle. I'll post a couple of the many images to support my review and also reflect that the reviews from staff came right after I posted my initial review.

I brought my VW Eurovan in because I was on vacation and it was stalling out. These were the…read morenicest, most helpful, honest people ever! They spent a lot of time helping us diagnose our problem to get us back on the road quickly would highly recommend

I found Herrera Service on the internet. I was looking for a VW Specialist to work on my…read moreVOLKSWAGEN PASSAT. I called and spoke with Brenda. Brenda was absolutely very professional, courteous, knowledgeable and made me feel appreciated. She asked me the right questions and responded with the right comments. In the event I do need my car worked on, I will not hesitate to take it to their shop! With the reception that Brenda gave over the phone, there is no doubt that I'll receive the same OUTSTANDING service on my vehicle from the shop! George M Elias