In the middle of a roadtrip our radiator busted. Luckily we stopped at autozone and ran into a…read moremechanic from here. He got us fixed up and back on the road in less than two hours!! Great service and people.

We had a screw in our tire on the way home from our road trip. It was Easter Sunday and we knew it…read morewould be difficult to find someone open. Luckily Jason answered and told us to come on in and that he would help us get home! His place is easy to find and service was quick and we were back on the road in less than an hour! Highly recommend bringing your business to Jason!

The service department went above and beyond for us . We stopped here to charge our car , had some…read moreissues and they were very kind and helped us ! We would have been stranded 1000+ miles from home had they not been so caring . Great job guys !

Purchased a car there today. We had priced a 2011 Traverse at another dealer - 20000 miles for…read moreabout 25k. Went to Meier and Eric Stiegman assisted us. He was able to get us into a BRAND NEW Traverse for that same price after finding us several rebates available to us. Mr. Rueter in the finance department was also awesome and made sure to get us the best interest rate he could find for us. We were there for several hours while these gentlemen worked their magic and I can say that everyone we encountered was friendly and seemed genuinely happy to be working for the company. I highly recommend you check out Meier if you're in the area looking for a car. Eric Stiegman is a fantastic salesman and he and Mr. Rueter will do what they can to get you into the car you want at a price you can handle.

Monken Nissan has been great to work with. The sales department was friendly and enthusiastic,…read moremaking it a very pleasant experience. Had a glitch in my vehicle and contacted service. They were very helpful and was able to get me in quickly and were able to fix my issue with no problems. I highly recommend this dealership for any vehicle purchase and service.

Bought a "nice" used vehicle with relatively low miles from them and have had nothing but…read moreelectrical and mechanical issues since. Have only had the vehicle a few months. Repairs have already cost upwards of 40% of what I bought it for ($18k). Nice folks, but be cautious of the product.

Dear Service Manager,…read more I am writing to formally express my frustration and disappointment regarding the service I received from the service department at Monken's Automotive. I brought my vehicle in for repair on March 20th because it was having issues shifting properly and struggling to accelerate. My father is currently on hospice, so having reliable transportation is extremely important for me right now so that I can travel to see him during this difficult time. Last week I received a call from your service department informing me that my vehicle was finished and ready for pickup. However, the moment I put the vehicle in drive, it immediately began jerking, struggling to move, and failing to shift correctly -- the exact same issue I originally brought it in to have repaired. I immediately returned to the service department and asked if anyone had actually test-driven my vehicle before calling me to pick it up. Ethan informed me that the vehicle did not have enough gas for a test drive. However, the vehicle still had approximately 40 miles of fuel remaining. Regardless, anyone moving the car from the service area to the parking lot should have been able to recognize that the transmission was not shifting properly. Despite the repair not resolving the issue, I was still charged $900. As of today, I am still without a properly functioning vehicle during an extremely difficult time in my life when I need it most. This situation is unacceptable. I trusted your service department to properly diagnose and repair my vehicle. Instead, I was charged a significant amount of money and given back a vehicle with the same unresolved problem. I am respectfully requesting that management review this situation immediately and provide a resolution. At this point, I believe it is reasonable to request either a proper repair at no additional cost or reimbursement for the $900 charge, given that the original issue was not resolved. I would appreciate someone contacting me as soon as possible to discuss how this situation will be corrected. Sincerely, Angelica Garcia

I worked with JJ on trading in and purchasing a vehicle. From the initial availability to…read morediscussing extended warranty and financing, he was a pleasure all the way around. Stayed in communication, never pressured me into a sale and was very transparent. Just a really personable guy that wants to see you get into the right vehicle. It can be an intimidating and overwhelming process to purchase a new vehicles these days and I walked out of several larger dealerships in the area before I found JJ and the entire Monken staff. I can't recommend them enough. JJ, CJ, and Bob were all absolutely fantastic!

A Diamond in the Ruff located in Okawville, IL ... 4 mins off I-64 ... Great Customer Service &…read moreCheck out their World-Class Service Department ... Family Owned & Operated!

Nice little local business with great owners!! They have many things online as well.read more

They have always been very accurate with their assessment and estimate on whatever service we need…read more It has been easy to get our vehicles in for service and they have gotten the work done in a reasonable amount of time. Their cost has been fair and they stand behind the work they do.

Oil change. Though they checked everything and are going to work on my brakes…read more I recommend them to everyone. I appreciate the fast and efficient service. They explained everything and helped.

Our dealership has had exceptional experiences with Don's. Roy has always been great with…read morecommunication and they do quality work.

After an accident, my car sat at Don's Body Shop for 10 weeks. I kept getting the run around, with…read moreno returned calls, etc. I proceeded to look for another body shop to help me out. I found another shop and made arrangements for it to be picked up. I was informed my towing bill was $500.00. I had to ask for a receipt when the car was moved. The tow was $150.00 and labor was $350.00 for an estimate, " WHICH I STILL DO NOT HAVE". NOT THE BEST WAY TO HANDLE BUSINESS...Very Poor Ethics (grade is an F -) "NOT HAPPY AT ALL" --- BE AWARE