Customer Service was horrible. I sought advice on getting low beam headlights to replace the ones…read morefor my truck. The representative looked up which ones I should buy and I proceeded to go with their recommendation. Turns out they were wrong and refused to give me back a refund due to their mistake and the item being opened. So not only am I out of the money I spent, but I have a pair of headlights not adequate for my vehicle. Avoid this company or you'll lose out on your hard earned money as well!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I was driving from out of the area and had lights on my car come on. I stopped in to see if I could…read moreget assistance and with no appointment was helped immediately. I was so appreciative! They would not accept payment. You don't see that kind of kindness or customer service anymore. outstanding If I lived in the area I would have found my new automotive shop. G. Barth, Syracuse NY

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

It looks like Goldwing Saab Parts has gotten a few bad reviews, but my experience was very…read morepositive. Over the years I've heard a lot of people in the Saab world recommend Goldwing Saab Parts, but I never had the need to order a used part from across the country. That is until my lower control arm snapped and my mechanic said a used one would be easier to install than a new one. Most of the used parts out there are very rusty, however Kyle offered to sandblast and repaint the part. Sounded good to me. I ordered the part and said I needed it in time for my mechanic to install this week. The part arrived today on-time, clean, and painted just like he said. Thank you Kyle and Goldwing Saab Parts (I've already recommended you to a friend who owns several Land Rovers)!

Awful experience. Bought a rear diff ("has only 81,000 miles on it") for a P38 on 4/4 and was told…read morethey would ship it that day. Morning of 4/5 I called for tracking number and was told it hadn't shipped but that the diff would be shipped that afternoon. I asked this person, who was different from first person how many miles on diff and he said "about 150,000 but its in good shape". SHould have known then what I was dealing with. Called again at 445pm to get tracking number and the guy hung up. Used another phone to call and he hung up again. called from office and he hung up.... I WOULD NOT RECOMMEND THEM......

Our motorhome broke down Leaving us parked at the side of the road on a hot day. Cunningham was…read moreable to locate one for us and brought it to us. Unfortunately needed a larger one which they also brought to us after hours. Nice to have a locally own parts store with great customer service and friendly staff

From the owner: Quality customer service, Competitive prices on all your Automotive parts and paint needs, Tool and…read moreEquipment supplies, Heavy duty parts supported by Haldex and other big name Suppliers, Technical support on warranty and Manufacturing issues.

Took my leaky 2006 Altima in to sell for many great parts. Has a great engine, low mileage. The…read moreguys were great and I really would recommend this business.

Being aware of their 30-to-close deadline, I called ahead knowing I would be cutting it extremely…read moreclose driving out from work. They said no problem. I got into the parking lot at 5:00pm, walked in by 5:01 and they would not allow me in the yard because it was 29 minutes to close... even though I called ahead asking if it was okay. Not cool guys, very not cool. Moral of the story is, don't expect kindness from these folks and make sure you're there EXACTLY 30 minutes beforehand.

Joe and David at Premier German/ Benwood Auto Parts absolutely blew me away with how well they…read moretreated me. I had a 2009 ML63 was being held hostage at Contemporary Motor Cars Inc. at 100 Oceanport Ave, Little Silver, NJ since April 2019. This dealership has since been caught making misleading and deceptive statements in order to have me pay them extra money. All done in an attempt to force me to pay over $12,000 for parts as well as a replacement transmission they stated in writing was needed. In short, I went to have a transmission control module re programmed for $330 and was overcharged with an email explaining a $3600 bill that was never agreed on. Dealership "So far we have booked a total of Parts and labor $3615.80 on this repair, because of the way we worked on the vehicle". Then being told I needed to pay more money for a new valve body and then another $7,000+ for a new transmission. Unbelievable situation for company such as Mercedes Benz to put a customer through. I spoke with Joe from Benwood Auto and ordered a 722.9 valve body as instructed by mechanic because I refused to pay $1500 from mercedes for a new part I knew was not needed. Joe sends it out to me and it arrives a few days later. Contemporary Motor Car's mechanic Dale, tells me it is incorrect. This is after I had taken screen shots in front of this mechanic to confirm it was the right valve body. I am just told it is too bad and I need to reorder the right part. I call Joe and give him new details about what is being requested. They find the next valve body and send it out immediately. Here was the shocker........ Joe did not want to charge me for the second valve body and told me he understood what I was going through with this situation. I was just asked to send back what ever valve body they did not use. The dealership kept my ML63 for several weeks and in the end, I had to pay them for work that they lied about performing. They ended up giving me back a car that was not operational. It drove perfectly before giving it to the dealership. When I got it back, I was told it needed a new transmission. I took it to get inspected by another transmission specialist, to find that the dealership had lied and the original valve body was in perfect working order, as was everything else Contemporary Motor Cars had stated in writing needed replacing. Total fraud!!!!!! So I was left with 2 valve bodies that have not been installed and are still in the boxes they arrived in. I was so grateful for Benwood Auto Parts help, that I sent both valve bodies back. They insisted on giving me a refund but I explained that for the amount of time and effort they gave me, I would not accept any refund. These guys paid for shipping on both valve bodies to be sent to me and then they paid for both to be returned. I have never seen customer service at this level and if you are looking to buy parts for your vehicle, I cannot recommend this company any higher. The ethics and value added they bring to this service is second to nobody. Thank you to both Joe and David at Benwood Auto/ www.PremierGerman.com for all the help.

Ordered the wrong part by accident from these guys, they let me return it and gave me every single…read morepenny back!! Even after I missed the return deadline. Super helpful and super nice. I highly highly recommended.

Battery World is the only place I'd go to get a new/refurbished battery in Syracuse. They are fast,…read moreaffordable, and friendly. As I write this I feel like I'm writing a commercial pitch, but I really think these guys are the place to go. This past January battery decided to visit battery-Valhalla and I was up the creek until someone gave me a jump. I went straight to Battery World, left the car running, and pulled into their shop when it was my turn. They pulled the old battery (after testing it to make sure it was indeed dead) and put in a new one and I was on my way in 10 minutes. All this for ~$100. Nice. Support this place when your battery stops supporting you.

Few companies today take the interest in their clients. I own a 1989 Jaguar XJS 12 cylinder…read moreautomobile. I purchased a battery to work with this big engine, but still had issues starting the vehicle. Bob and his son Chris have taken time to rule out the battery being an issue in the mix, and I appreciate and admire their business acumen. They are a busy shop and always have the time to review my needs. This is the way business should be done and why they are successful.