Good service, both technically and personally. Their prices seem fair and they don't oversell you…read moreon "extras". We use them regularly.

I brought my car to Glisson's for an oil change a few weeks ago. Yesterday, I was driving (long…read moredistance) and started smelling burning. I pulled into a gas station and found the oil was basically empty. I was surprised, as the oil change was so recent. I inspect further and find the oil filter has a major gash in the corner ... with oil stains around the gash. I add 2 quarts of oil and watch the filter. Sure enough, a drop of oil starts to form on the gash, eventually dripping. My question is: how could this have happened? The gash was way too big and obvious to not be noticed (on the edge where you grip w your hand). Did they knowingly install an obviously damaged oil filter? If so, why?? One theory (and this is only a guess, but I'm otherwise struggling to hypothesize a reason to give Glisson the benefit of the doubt here) -- I remember when I brought my car to them, I was under the weather, so as a courtesy to make sure I didn't spread whatever I had, I wore an N95 mask. The person at the shop looked at me weird like I was their political nemesis, so I explained that I was wearing it bc I was under the weather and didn't want to infect anyone else, but that didn't seem to change their disposition at all. Again, this is just a guess, but I truly cannot fathom why they would have installed a visibly obviously damaged oil filter on my car. (If someone can provide a valid hypothesis, I will delete this review.) Either way, my engine may have extensive damage due to driving without oil to the point it started burning. Arrggghhh.

These folks are awesome! Car's AC has been slowly worsening, and they were the only place around…read moretown to figure out what was going on. It did take awhile to get done, but more to do with sourcing parts, but will definitely be using them again.

I cannot recommend Syracuse Auto Works enough! Everything from scheduling to drop-off to pick-up is…read morea breeze. The staff are friendly and efficient. The mechanics always give me a great explanation of what needs to be done (in an educational, non-condescending way, which is important to me as a young woman). The waiting room is very comfortable and you can tell it's an incredibly organized establishment. Their communication is excellent. I will be bringing my car to Syracuse Auto Works for any and all future issues.

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

Good service, solid quality, and strong value. Five stars provided really great service.read more

I can tell you from experience you don't wanna take your vehicle to this body shop…read more The staff there they lie to you they never contact you when something's wrong or they gotta order another part. They lie and said they fix something that they haven't even touched. And I have the fax when they turn my vehicle back over to me, they told me my windshield reservoir Was replaced. I took it to the dealership because I didn't believe them where I bought my car and they said those was the original parts so stay away. If you know what's best for you don't ever ever ever never go to Chuck Taylor body shop. The father and son are liars and schemersstay away.

Will never go anywhere else! Amazing service and they do whatever it takes. Steve and Mike and…read morethe crew really rock

They are by far the most honest and helpful. I recommend them to all my friends. They did a great…read morejob fixing my exhaust system as well as other repairs.

Had my car towed here after being in car accident. They handled most of the paper work for other…read moreinsurance company to pay. Car rental came there to pick me up and I WAS THROUGHLY SATISFIED WITH REPAIR ON MY CAR. All the paint job matched beautifully and Justin and his Dad were very tolerant of me checking on progress etc

Good communication. Loaner vehicle available. Faster turnaround time than even just getting the…read moreestimate from the shop that my insurance company recommended. Great work quality. Prices seemed reasonable. Excellent value overall

These people are wonderful. We've worked with them for year. When we needed work done, they did…read moreexcellent work at very fair prices. My daughter took her car in for an annual inspection. There was roughly a thousand dollars of work necessary. They told her the work was possibly more expensive than the car was worth (true). An honest car mechanic is such a relief. THANK YOU!

I was en route to have my car detailed and wanted to change the license plate frame first. Stopped…read moreby MMW and explained to Sarah this random situation. Literally within minutes, smiling and some fun conversation, she did it. MMW has been around for years, a staple of Manlius. This little experience is just one of many reasons why.