I've been a Happy customer for 40+ years. Thank you all for being consistently awesome !!!read more

If you want to wait for weeks, have to keep calling and asking where your part is at and why it did…read morenot arrive in the 3 business days they told you when you gave your credit card number, being told that they shipped it and will find it and call you back (which they never bother to do), and eventually get your part wrapped like a kindergartner did it, BROKEN when they took it off the car and unusable, then this is your place! They quote you a shipping price over the phone, they take your credit card, but they can't email you the receipt... "it will be in the box", but of course it is NOT. bFar too many other sites on car-part.com that are 100% more professional than this site where the parts are the same price or lower. Save you frustration and purchase elsewhere and you might get your part in a reasonable amount of time.

Who ever the parts manager is in Claremont, NH needs to be fired. He lacks positive customer…read moreservice, he is a grouch, he made me google how to replace a battery in both of my cars, my Infinity and my Mercedes, he never smiled, and when I asked him for a battery for my key fob for my Mercedes, he said Oh I do not need to do that because both key fobs look alike. I should not have had to google how to replace a battery in a key fob, I should have never had to deal with "oh I cannot open your key fob", I do not have the right tools, who the heck does not have the right tools at an auto store to do the task. Make a customer google how to do it. He needs to be doing a job picking cow shit up, but then again, I do not even think he is worthy of that task. Do something about this employee

Should be 0 stars Purchased a 2026 CX5 Premium…read moreI have so much to say but it gets too long. Buying a car from this dealership was one of the worst experiences I have ever had. I was all set to buy a car from Autex Mazda in Keene, but I was not crazy about the color selection they had. The one color I wanted was on their lot. Biggest mistake of my life. Mcgee was great before I got to the lot. Contacted me almost daily to get me there. Once there it all went downhill. I never had the salesman's full attention, I felt like I was intruding into his day. I got zero effort from him once I picked the car I was going to purchase. (good thing I knew what I wanted) He never took any time at all to explain the warrantee, never offered or talked about extended warrantee, never took the time to do a walk around to show me all my car could do and all the new technology included. I expected to go back to the office to finish details of the sale, instead he sent runners to my house with the car and pages to sign. I thought he was coming to finish up. I should have sent them back, I was unprepared to deal with that and honestly felt uncomfortable about it. That is on me for not speaking up. The next day I was getting emails with forms for me to sign that should have been done before the sale was finalized. They just wanted my money, once they got it, they wanted me gone. I had some issues with the car. Went to the dealer ship twice. service dept was condescending as hell. Argued with me about the issue being with me. That being just a woman, the car had too much technology for me to understand. Said my issue was either I didn't know how to correctly push the button on my phone to engage remote start or it was my cell service. They thought I was too dumb not to know the difference between cell service problems and app problems. When I sent a letter to the GM about this, he responded by calling me Karen, that was not a mistake. With the way the service dept spoke to me, this is the atmosphere at this dealership. Next day I was argued with again by another man in the service dept telling me it was my cell service and nothing was wrong with my car or the app. They clearly didn't want to work on my car because they either didn't know how to fix it or knew they couldn't but instead of being upfront and telling me there was an issue with the APP, they blamed it on me. I had been in contact with Mazda customer care center. They admitted they were having issues with the app but were working on it. I received notice from Mazda a week later telling me a new software update was available, and I had to take it back to the dealer. I told her I would never step foot in there again. She made my appointment at Autex. It is now fixed. Autex were wonderful, even if I didn't buy it from them, they care about their customers and their satisfaction. So Mcgee, do you feel good blaming the issues on your customer when everyone knew it was with the Mazda app itself? Great business tactics. Perhaps a meeting with HR is in order

The pre buying experience was very good, responsive and prepared when we drove 2 hours to buy the…read morecar. The unfortunate and frustrating part of the car buying experience was trying to get the car registered and insured. We had to call and prompt the sales person, sales manager and dealership manager to get the appropriate paperwork. No one seemed clear on the process. The sales person did drive the paperwork down to us, however, we received at 3pm on the last day we could register the car. We couldn't drive our new car for a week due to the lack of understanding nd follow through on their end. What started off s a good experience, unfortunately ended very poorly. We won't be returning.

Ordered tires online through Walmart and asked what the cost for service would be; the woman on the…read morephone said there would be no mounting fee because I ordered online through Walmart. She failed to mention, however, that there would be a 1.50 tire fee for each tire and a 12 to 14-dollar service fee for each tire. Was told it would take 45 min to an hour; it took an hour and a half. Some associates could use some improvement on customer service skills (I work in retail). On the bright side, the manager was nice

i went there few weeks ago and rick the dept mgr was awsome would reccomend seeing rick to help youread more

Cumberland Farms generally has the lowest price gas in Claremont. The pumps are easy to get to,…read moreand unlike most other smaller businesses on Washington Street, you can get in and out from a lighted intersection (which is very handy--given the traffic on that street). Inside the store, it's standard convenience store merchandise (nothing all that special). Note: Cumberland Farms offers a "Smart Pay" card that allows you to pay 10¢ less per gallon of gas, by bypassing your debit/credit card and directly charging your bank account. (This can also be done through an iPhone or Android smartphone app.) The terms of use (which you don't get to read until nearly done signing up), contain a binding arbitration clause (which TAKES AWAY YOUR RIGHT to sue them if they mess up your bank account!!). This is HIDDEN at the bottom of the document, as the 17th of 17 clauses. However, you can use sub-clause 17.3 to opt out of this binding arbitration clause within 10 calendar days of signing-up, by notifying them in writing through the contact form on their website or by mail at: National Payment Card Association dba ZipLine Attn: Customer Service 4171 W. Hillsboro Blvd., Suite 5 Coconut Creek, FL 33073

WARNING: This store took my payment and refused a refund. Their POS system malfunctioned and took a…read morepartial payment of about $2 from my card. Even though I had more than enough funds, the employee claimed my card failed, kept the money, and refused to give me my items or issue a refund. I left with no products and less money. My card worked perfectly at McDonald's right after. This store is taking money from customers due to broken equipment and untrained staff. Check your statements!