I am sent junk mail all the time by this auto shop offering free services such engine code checks,…read morebrakes, etc. I needed my battery and alternator checked to see if either was working properly after going by o'Reilly's the guy said theirs was broken so I decided to stop by Guthrie's and have them test my alternator and I should have known better than that because I was told there would be a charge for doing that something that is free everywhere else also they guy I talked to about this had the attitude of he could careless about my troubles! I would not take a bicycle to this shop after this experience and I wish they stop sending me FALSE advertisements in the mail you don't offer anything free of charge so stop misleading people!

If I would go to one place in town, this is it. I trust Terry and his family with everything. They…read moredon't look to fix what isn't broken and that goes a long way. They always service my vehicle quickly and they know what they are talking about. I enjoy not only the service , but the people too. They are always able to smile and make small talk. They make the customer feel appreciated and special, which goes a long way. Terry always texts me to follow up or to check on me if he hasn't heard from me in a while.

I drive out of my way to come to this particular Express Oil Change. The guys recognize me, offer…read morethings that my car may need without being too pushy, and they look out for the vital stuff. It is important, as a woman, to feel like you are being helped rather than being taken advantage of when it comes to what men perceive as "man stuff." I happen to know a thing or ten about a motor, and I have never been treated in a condescending manner here. They smile, they are knowledgeable, and they all seem to get along well and have a good time. They cut up with regular costumers, too. They've started selling and installing tires here as well, so they have a really good menu of car care options.

I use them because, well, I have to. They are there, they are fast. I don't trust them. But my rigs…read morehaven't broken down yet, so. I've had a number of vehicles where I knew some lights were out, but when they did the light check, they didn't say anything. Something simple like that tells me this is a place that just has employees. I get it. I been there. You get what you pay for.

While passing through the area, we experienced a blow out on our travel trailer. Due to no help…read morefrom our exinsurance company, we decided to wait it out until morning in hopes to find a place to score a new tire. When Saturday morning arrived, we learned that the town where we were stuck, pretty much shuts down on the weekends. So, we drove a bit out of the way to McGriff Tire Pros with the tire in tow. Score! Not only did they have our sized tire in stock, but the price was lower than what we expected. They were very courteous and worked quickly. We were in and out within an hour. Although it wasn't the place where I wanted to visit at the start of my vacation, I was appreciative they were there and open on a Saturday.

Driving home from dropping our kid off at college and had a tire issue. Arriving at closing they…read morehad to order our tire. Dale drove us to a hotel and picked us up in the morning when the car was finished!! Except customer service.

Ultimately, I have to say, I regret buying my vehicle from Damson. They sold me a new vehicle with…read morea faulty steering control module that caused a persistent squeaking noise. I discovered this defect within 24 hours of receiving the vehicle. I asked three separate times, making two separate trips to the dealer location, to have this issue addressed. Rather than taking care of it, and of me, they told me to take it to a dealer in my own town. One would like to imagine, now in their third generation of auto sales, the Damsons would understand the importance of customer service and satisfaction. Unfortunately, since buying my vehicle from this location, I have discovered I am not the only one with similar issues. Wish I'd known beforehand. Consider this review as your heads up.

AVOID. Called about a vehicle days ago, stating I wanted to test drive it today. Drive 2 1/2 hours…read moreaway, 10 mins before I get there they say its sold. Huge waste of my time. I'm sure it sold days ago and they were too lazy to check. So I wasted my whole day for nothing.

This business saved us when we were stranded over 6 hours from home. They are the only shop that…read moreis open past 5pm on the weekends and returns your call. Thank you so much, Cullman Tire, for replacing our camper tire on a Saturday evening so we could get home. Had our tire replaced in under 10 minutes. We can't thank you enough! Excellent service!

Service quality value... these guys are top notch at their craft! Would highly recommend for ypur…read moretire needs, quick doesnt even begin to describe them. What a great team!

i am out of towner just traveling thru and the folks treated me like I was a local. Friendly,…read moreknowledgeable and got the job done. Thank You!

I had 5 brand new wheels and tires installed on my 2021 Jeep Wrangler. First thing I noticed was…read morethat my lug nuts on the front drivers side wheel were so loose by the time I got home (5 miles down the road) that they came off in my hand. They tried to blame it on my wheel spacers that have been on my jeep for every set of wheels and tires I have had. It was also such a bumpy ride that my whole vehicle was rattling and bouncing. I had to go back 3 times because they could not get my tires to balance. The first time they were balanced they had multiple rows of 1/4 ounce and 1/2 ounce weights on the wheel. That should have been a key indicator that they lacked the knowledge to balance tires. The 2nd time I went back the tech did nothing but complain about how heavy the tires were, and he also told me that he hated the brand of my tires. He only wanted to rebalance one wheel, and he came into the office to google how to balance it. After the 3rd time they still could not succeed. I called and spoke to the owner before I took it to another shop. He informed me that I am putting 37" tires on a jeep and I should not expect it to ride good. He was extremely rude. I don't expect it to ride like a Cadillac, but I expect them to at least balance the tires the correct way. I asked for the balancing fee back because I was going to have to go to another shop to have the tires rebalanced. I went to another local shop and the balance machine showed all tires being out of balance by several ounces and slightly out of round. The technician at the other shop told me himself that my tires were done half way. It is not uncommon for a 37" mud tire to be out of round. After having the tires rebalanced by the other shop, there is little to no bouncing. It rides 100 times better. So now I have paid twice for the tires to be balanced because of this shop's incompetence. After being shown proof, the owner still claims that his shop did not do anything wrong. The owner then told me he would give me $40 back to help go towards the $80 balance fee that the other shop charged. With the grief I have dealt with, Duck River Tire should have paid the entire rebalancing bill. I wanted to give a new small business my support, but I definitely learned my lesson with this shop. I was more patient than most people would be. I hope this is a lesson learned for them so they don't do this to anyone else, but with the way the owner did not take any responsibility for these actions, I highly doubt that will be the case.

Derek, from the service department, called to schedule the recall repair on my vehicle. I was…read moreexpecting to wait 4 to 5 hours. He got me in and out in 2 hours. He is thoughtful, respectful, and kind. A great service departnent!

Tiffany was exceptional to work with! She tracked down the exact Lincoln Aviator we wanted while it…read morewas still in transit from the factory to another dealership and followed it all the way to Cullman. We handled the trade-in of our 1995 Jeep over the phone, and the final paperwork was quick and easy. The entire purchase process was smooth from start to finish. My only disappointment was the feedback process. I've received far too many follow-up requests from people who had nothing to do with my purchase. I even completed one survey that was for the Shoals location instead of Cullman. Please streamline and correct the feedback process before asking customers to complete multiple surveys. Ratings: * Tiffany: (Exceptional) * Cullman Dealership: * Long-Lewis Feedback Process:

Cody rocked it! Perfect job hauling my 3500 dually! I would highly recommend them and will use them…read moreagain.

We suffered car trouble on I65 near Falkville. Called Perfect Choice for a tow to a garage on a…read moreSunday morning. They had an excellent response time and did a great job! I would definitely call again if help was required.