I am sent junk mail all the time by this auto shop offering free services such engine code checks,…read morebrakes, etc. I needed my battery and alternator checked to see if either was working properly after going by o'Reilly's the guy said theirs was broken so I decided to stop by Guthrie's and have them test my alternator and I should have known better than that because I was told there would be a charge for doing that something that is free everywhere else also they guy I talked to about this had the attitude of he could careless about my troubles! I would not take a bicycle to this shop after this experience and I wish they stop sending me FALSE advertisements in the mail you don't offer anything free of charge so stop misleading people!

If I would go to one place in town, this is it. I trust Terry and his family with everything. They…read moredon't look to fix what isn't broken and that goes a long way. They always service my vehicle quickly and they know what they are talking about. I enjoy not only the service , but the people too. They are always able to smile and make small talk. They make the customer feel appreciated and special, which goes a long way. Terry always texts me to follow up or to check on me if he hasn't heard from me in a while.

I bought a car for our daughter yesterday! we did not have much money to spend but they found us a…read moreToyota Tacoma in fantastic condition! Tthey treated us like we had tons of money and put new tires on it! As we started to leave they filled the tank! I will never buy a car from another dealership! Eddie Pruitt Ford is top notch as far as I am concerned!!! 5 stars!!! LeAnne Templeton.

If you go there for a recall make sure they tell you up front if it's covered. was told by Jason…read morePreuitt that the recall was always covered. Dropped car off,they didn't ask for anything except for owner name. No cell number. Nothing. I walked over to bbq joint got drink came straight back. 10 minutes total.went to waiting room where I set for 20 minutes. Jason Preuitt set across from me at his desk . Salesman sat behind him. His dad was also there I literally watched them pull my car in the shop. Jason still setting at his desk. They fix the problem and tell me it's not covered. Jason Preuitt said he looked for me and couldn't find me and i was in the same room as he was. So he made the call to fix it called me a liar because I didn't tell him I went to bbq joint. Regardless of I went there or not. He saw me in the waiting room but continued to fix car . He never said one word to me while in waiting room. I probably would have just let it go. But he fixed the car before I could say no then tells ne they don't work for free. Save yourself the trouble. Make a trip to Decatur.

David quickly traced down an electrical gremlin on my older Benz that had been bothering me for…read morequite some time. It turned out to be tied into the car's security system--the system constantly thought the hood was open, lighting up the cluster in bright red even though the hood was fully closed. It was a huge annoyance. They took my car in, and within less than an hour, the issue was diagnosed and resolved. David took the time to explain what was wrong and how they fixed it, and now everything is working perfectly--truly as good as new. Much appreciated! (2007 Mercedes E350)

Ultimately, I have to say, I regret buying my vehicle from Damson. They sold me a new vehicle with…read morea faulty steering control module that caused a persistent squeaking noise. I discovered this defect within 24 hours of receiving the vehicle. I asked three separate times, making two separate trips to the dealer location, to have this issue addressed. Rather than taking care of it, and of me, they told me to take it to a dealer in my own town. One would like to imagine, now in their third generation of auto sales, the Damsons would understand the importance of customer service and satisfaction. Unfortunately, since buying my vehicle from this location, I have discovered I am not the only one with similar issues. Wish I'd known beforehand. Consider this review as your heads up.

AVOID. Called about a vehicle days ago, stating I wanted to test drive it today. Drive 2 1/2 hours…read moreaway, 10 mins before I get there they say its sold. Huge waste of my time. I'm sure it sold days ago and they were too lazy to check. So I wasted my whole day for nothing.

My car broke down as I was traveling. They got me back on the road and on the way. The entire staff…read morewas wonderful to me and my pup getting us through a stressful day. Thank you.

If you want your car completely fucked, then come here. They didn't balance my brand new tires THEY…read moreput on and some fucking greasetard completely stripped one of the lugs. They can't even do basic shit here. I trust Walmart to do a better job than them, and so far they have actually

Cody rocked it! Perfect job hauling my 3500 dually! I would highly recommend them and will use them…read moreagain.

We suffered car trouble on I65 near Falkville. Called Perfect Choice for a tow to a garage on a…read moreSunday morning. They had an excellent response time and did a great job! I would definitely call again if help was required.

Stopped in here on a road trip because our car was acting funny and it looked like our coolant…read morelevels were low. The staff was all very friendly and helpful. They checked all our fluids and topped them off and investigated the "check engine" code. We asked what we owed and they told us no charge. Really impressed by the customer service here! They have an air conditioned customer lounge with a large TV, restroom, magazines, and even a plastic kids table with a few toys and kids' magazines.

This place is horrible! They over charge for everything! They left the old gasket on my oil filter…read moreand almost ruined my engine. The wait time is horrible! This place sucks bad! Don't go here!!!

Derek, from the service department, called to schedule the recall repair on my vehicle. I was…read moreexpecting to wait 4 to 5 hours. He got me in and out in 2 hours. He is thoughtful, respectful, and kind. A great service departnent!

Tiffany was exceptional to work with! She tracked down the exact Lincoln Aviator we wanted while it…read morewas still in transit from the factory to another dealership and followed it all the way to Cullman. We handled the trade-in of our 1995 Jeep over the phone, and the final paperwork was quick and easy. The entire purchase process was smooth from start to finish. My only disappointment was the feedback process. I've received far too many follow-up requests from people who had nothing to do with my purchase. I even completed one survey that was for the Shoals location instead of Cullman. Please streamline and correct the feedback process before asking customers to complete multiple surveys. Ratings: * Tiffany: (Exceptional) * Cullman Dealership: * Long-Lewis Feedback Process: