The gents at the parts counter are knowledgeable and helpful. They have helped me numerous times…read more They are my go to people! Brad K

Probably ok for parts, but NOT for machine work…read more The last time I took in a lower A-arm to have a new ball joint pressed in, the guy operating the press broke my A-arm because he tried to press the balljoint in cock-eyed. I really should have gone back into the shop and stopped him after listening to him beat on it for 15 minutes with the press. Not even so much as a 'sorry'. Just a: 'welp, you need to buy yourself a new A-arm.' Gee, thanks.

Amazing service with us every step of the way, helped us get the very best possible deal on my new…read more2026 Sierra elevation, Dane was exceptional, taking care of me and every concern or question I may have had THANK YOU

great customer service from the office staff to the techs who worked on my vehicle. The utmost…read moreprofessional and always accommodative. Went there to have an electric lift wired.

They had great customer service!!!…read more One of the young guys there volunteered to place my battery after one of the fat guys told me I could do it myself. I should dock the store for the fat guy, but I was too impressed with the young man that helped me. It was hot as hell outside, and the young guy didn't complain once. I would definitely come back to buy from this store.

Very polite servicemen here, greeted me almost immediately and asked if I needed help. I'd come…read morehere again when I'm in the area and in need of car parts.

John and his staff were amazing!!! I needed to replace a battery and they were the most helpful…read morestuff I've ever met between John ,Cassie, Floyd ...they were amazing!!! p.s they store was clean and didn't smell like smell like smoke unlike some in Zephyrhills!!

Always professional, courteous, helpful service. If they don't have it then they can order it. AND,…read moremilitary discounts w. I.D. always apply.

I brought our truck in for oil change and check up. Staff was very friendly even with being busy…read more Once it was our turn, the staff listened and took the truck off for the oil change and check up. We dropped it off as we had errand to run. After a little bit, we received a phone call giving the update and any advice for needed work. No one tried to up sell or was pushy. Soon we were back to pick it up. They did a great job. I will be back again.

We purchased a brand new 2022 jeep compass from Jim Browne Chrysler Jeep Dodge , it serviced us…read morewell ! The salesman was Cory ,very professional and accommodating but when it came time for having our vehicle serviced, we was treated cold and not welcomed!!! They talk at you and never look you in your eyes!! We said we would not purchase another vehicle from Jim Browne, but three years later we went in for our finale oil change on our Compass and saw a Gray Jeep Grand Cherokee and we had the new vehicle fever!! Now we met Larry and his son Caleb and we was amazed at the offer they worked for us , so we brought the 2025 Jeep Grand Cherokee ! So now it's time for servicing our vehicle and we thought maybe things had changed in the service dept , it hasn't at least not for us ! The service manager has a very nasty attitude towards us and so did the gentlemen that serviced our vehicle on 6-27-26 , first he walked up to us didn't ask us anything, just started to open our door for us to get out ! I thought here we go again!! When service was completed he came to the waiting room and said your car is ready and walked away before we could get out of our seats! When we got to his desk steal very cold intolerant attitude!! He never went over what was done to our vehicle, we read the paperwork he gave us and we had asked about a recall regarding emissions control and safety, that asked him to fix , nothing was done for that recall ! Then my husband asked about our bright lights going off and on , this person got mad and he was not going to do that we would either wait there until he found the time! The way we were treated let's us know one thing , that our problems came from the service department's inability to honestly approach each customer without being bias attitude, we are all equal and want the same thing in life, that's to be treated with kindness and respect, nothing more! Because of this we will never buy another vehicle from Jim Browne ever again in this lifetime!! I'm sure another dealership will be glad to get our business!!!