Do not allow your mechanic to install Interstate Batteries model# MR-S1R. It is known to be…read moredefective and you'll spend hundreds of dollars for the shop to figure it out. In July 2022 I took my car in for an early minor tune up as we were moving and finding a honest, reliable mechanic isn't an easy task, especially for a woman. The only issue found was the car needed a new battery. The shop installed Interstate Batteries model# MR-S1R. We moved in Aug 2022. In Dec 2022 my car started having issues of intermittent starting with no interior lights. Upon checking battery connections, the car would start. After several instances, I contacted Interstate Batteries to locate a mechanic to replace the battery. I contacted a local mechanic, told them of my issues and informed them all I wanted was for them to change my battery as it was under warrantee. They went through their list of possible issues and I explained why none of them were the issue. I informed them of the minor tune up in Jul 2022 and how the only work done was changing the battery. The shop told me to bring my car and they would test the battery and change it per the warranty. After sitting at the shop for 2 hour, they informed me they don't know what's wrong with my car. They said they would change the battery and test my car to ensure if was running properly. If there were still issues, then they would need to diagnostic testing on my car. The shop had my car for 48 hours and I thought something was majorly wrong. Turns out they ran the diagnostics on my car before installing a new battery. When they finally changed the battery and all the issues stopped. When I picked up my car I was informed the battery was known to have issues. I was livid because they told me on the phone it wasn't the battery and needed to do diagnostic testing. The shop charged me almost the same amount of money I spent back in July 2022 when the battery was installed. The shop told me they were required by Interstate Batteries to prove the battery was defective. Even though it ended up being the battery, which was replaced under warranty, I ended up paying the mechanic for a known defective product. Upon contacting Interstate Batteries to complain about the warranty process knowing their product was defective. They said they would investigate and reimburse if they thought their product was proven to be defective. Though they did reimburse paying for another battery, it didn't cover the forced cost of their required diagnostic testing. Some scam they have going on to rid hard-working people out of their money. Then I found out the shop could have installed any battery brand. Stay away from Interstate Batteries as they knowingly sell defective products.

From the owner: Auto, Powersport, RV, Marine, Lawn and Garden, Motorcycle and Golf Cart Batteries…read more Products: Truck, Golf Cart, Boat, Personal Watercraft, Recreational, Motorcycle, ATV, Go-Kart, Snowmobile, Farm and Agricultural Equipment, Lawn, Garden, Utility and Commercial Vehicle Batteries, Commercial Automotive, Battery Tenders. Services: Battery Testing, 200,000 Dealer Locations, 24.8 Million Recycled Car Batteries, Local Owned and Operated, Econo, Wholesale and Retail Sales, Bulk SLI Battery Recycling. Brands: Interstate. Location Facts: Between the Truck Stop and Bass Pro Shop on Adventureland Drive. East of the Outlet Mall.

Love the employees dislike Richardo the manager rude and short. Had an employee read my check…read moreengine light which is a service they offer.The employee asked Richardo what the code meant he told him google it. The employee was new and read it and says I'm sorry I don't know what this means I'm so sorry.

Had the BEST experience yesterday there. The Gentleman that helped me was really wonderful. After…read moredealing with car issues all the day, a very frustrated version of myself came into the shop and the guy helped me immediately. Came out to my car, replaced my battery without complaint and chatted with me the whole time. It really is the small things in life but he turned my entire day around. I just wish I would've gotten his name! Thank you sir!! Update: The battery I purchased went bad within 3 weeks, I called them ahead of time to make sure they had another battery in stock (the battery came with a 3 year limited warranty) and anything else I needed to bring with me. They told me just the faulty battery and receipt. I arrived and they replaced it for me without issue. Very smooth process

On May 30, 2025, at 5:35 PM, I was treated absolutely horribly as a good customer for 10 years. I…read morebrought in a bad alternator I bought back in 2017 to make a warranty claim. Yes, they did make good on this warranty claim, but it was a long hassle with rude treatment. There was a young man at the counter at the time and two older men. One of the older men was named Eric according to my receipt. I was spoken to like I was a stupid idiot that did not know what he was taking about. I had purchased a replacement alternator online and returned the older alternator in the box the newer box came in the other older man (the one without glasses) spun the box around on the counter violently and nicked my right hand which was next the box and did not even apologize. Eric had me run my credit card in the reader and claimed the card I used in his reader was not the one I had used to purchase the new alternator with. Looking at my O'Reilly printout confirms that the credit card I had used for the online purchase was indeed the same one I put in the slot at this store by looking at the credit card number's last 4 printed on the receipt so this guy acted like an idiot. These two older men seem rude, grumpy and incompetent to be O'Reilly employees. If I were to have my way, both would be summarily fired. Yes, I was glad that my warranty claim was finally resolved to my satisfaction with a cash refund for the newer alternator for the total in full, but I did not deserve such horrible treatment since these men seem to be poorly trained, incompetent or just plain hate their jobs. They just can't handle their work, it seems. I had been treated very nicely by most O'Reilly employees over the years, but these latest two older clowns take the moose-turd pie right in the face!

The customer service went above and beyond my expectations! I was out of town and the employee…read morehelped me put my license plate light in. I wish I caught his name! No more rednecking my light! Lol!

Great knowledgeable employees. Always willing to assist. I highly recommend this placeread more

I came into O'Reilly after a bad experience at Advanced Auto. The customer service here is awesome…read more I was looking for a battery for my keyless entry Elantra. I brought the key in with me and nudged them for help figuring out how to open it and replace it. Danny was so knowledgeable. I wish I would have gotten the other guys name who was working, too. He knew exactly what I needed to do to pop it open and replace it. I was able to change it right there. Thank you for being so kind and going above and beyond to help me and point me in the right direction.

I had a unfortunate situation with my car when I was on a trip halfway to Omaha NE my car broke…read moredown and it was about that time to junk it. I towed it Des Moines, IA to a shop when I later decided to have it junked. I spoke with a guy on the phone who gave me the best price estimate that I could find in Des Moines, and he told me that I could just mail them the title later, as I didn't have it with me and then they would just mail me the check. Most junk yards I spoke with had a problem with me not having the title. I did all of that and low and behold they followed through, was very painless and I'm thankful for all of their help. Saved me a lot of miles driving!

From the owner: We specialize In Quality Used Recycled Auto Parts We can Locate hard to find Parts We have over…read more8500 Recyclers around the country's Inventory Call Today 515-265-5696 We buy old Junk Cars, End Of Life Vehicles We buy Wrecked vehicles We offer an Impound Service for Shops, Mechanical and Collision shops We will match and beat any price We offer a Standard 90 day warranty on all parts and also offer Extended warraanties