I've always had good luck with batteries from Napa! My…read morelawnmower battery went exactly 2 years to the day of the warranty expiration. Napa had the replacement at the best price and better warranty.

Called for a part. The guy quickly found what I was looking for and offered to reserve it for me…read moresince I was a few hours out. Went in, was greeted and helped immediately. I was out the door with what I needed in less than 5 mins.

The other worst customer service. If you call for a part check at anytime of the day they likely…read morewill not get back to you. They simply can't go out and check if they have a part. I have waited hours on end several times for several different parts on different occasions only to get a call 10 minutes before closing each and every time. Then I have to speed there to get my part in time. They are extremely unprofessional On the verge of useless but there are zero other options around here can you say monopoly? It wouldn't be such an issue if they weren't such cheapskates, paid their insurance. They said the price of insurance was getting too high and that's why they do not allow people to go in the back and check out cars personally anymore, a shame theyre too Damn lazy and inefficient to do it themselves. It sucks to have zero options when youre working on your car and can work on something but have to wait for some lazy person to do their job. This is the 4th time this has happened, waiting three hours now. Expecting a call 10 mins before closing as usual. Edit to the post, recieved zero call back! Funny thing is when I cled back 2 hours after being patient I got basically told off as if I was being impatient and needed to wait. This is a horrible local business avoid them at all cost.

They are not paying you for your car right now, even if it is in good condition. They do tow for…read morefree which is good, though. The woman at the front desk is incredibly rude. Make sure to release liability of your car. They got the job done but if I need to junk my car again in the future I will try a different service and hopefully get some cash for the car. They said it would take 2-3weeks but it was gone within 5 days. Overall a mildy unpleasant experience.

zero zero…read more zero too many bad details to include car overheated on the way home, bought warranty, they replaced coolant system, multiple mechanics concurred, bad engine, and inferred this was something they woulda and shoulda known, paid price of car to replace engine, the worst

Oh they are sneaky! Not Cool! IF I could give them 0 Stars I…read morewould! I was aware of many horrible reviews BUT I wanted to give them a chance. They failed! On February 21, 2022, around 10 am I took a test drive of an 2012 Nissan Quest. I took the vehicle to my mechanic and the report came back that this vehicle was NOT SAFE TO DRIVE. It had the following issues attached. I submitted my findings to Eureka Auto Wholesale and they seemed generally concerned. Though later that night I noticed the car was still on their website. Today, February 22, 2022, around 11 am my co-worker called Eureka Auto Wholesale and asked if the vehicle was available and if she could take it out for a test drive. They said YES! Unbelievable! This vehicle shouldn't be driven. It's not safe! This company has been made aware of the situation and they are not doing anything about it. I have reported them to the BBB. Don't give them your business unless you make sure the car checks out from a 3rd party mechanic.

In September, on a whim, I went into AutoZone after a doctor's appointment and picked up some wiper…read moreblades on sale. Fast forward 2 1/2 months and it is finally raining hard enough I remembered them. I had, it turned out, purchased the wrong blades for my car, and broke the fastener clip trying to force them to work. I explained the situation to Leroy, the parts manager, who went out into the cold, blustery parking lot, diagnosed the problem, and got me hooked up with the proper refill, without extra charge... then again without extra charge installed them for me! AutoZone and Leroy have just acquired a customer for life. Great job and wonderful customer service! Ray J, RN (retired)

Good service. Very knowledgeable and helpful. Also, they're kind enough to loan you basic tools, if…read moreneeded.

Just had Bedliners Plus put on another cover and again, PERFECT! great job and wonderful help…read more Becca is always spot on and does a good job giving the pros and cons and setting expectations. I appreciate all the insight she provided and the installed cover looks and works great. They get all our business.

I use to go to these guys for all my accessories, until when I wanted a set of airbags installed on…read moremy Silverado for towing ... The young gal and I talked about it and she figured about 3-4 hundred over the price of the accessories for installation ... about 800 bucks in all ... When I went to pick up my truck her Mom was there , and all of a sudden labor costs was tripled ... They had 2 guys working on a 1 man job ! I must have paid those guys salary for the day ... If you go here , make sure you get a written estimate... I will never be back there again , and will steer all my friends away from this shop ...

I was in this store today and I need a 1/2 v belt 37inch outside id belt. this belt went to an old…read morethermoking 20 plus year old. I was told come back In 2 hours and2 hours later as promised I had a perfect match up in my hand.

I always get great service at both of the O'Reilly stores here in town. Great selection, great…read moreprices, they price match, they offer a military discount, and they are very knowledgeable. I had a taillight go out, so I came in here. I met Braulio. I asked him if he could put in the light for me, as I don't know how to do it, and he said no problem., he took a look at my vehicle to see what was needed, I purchased the light, and he came out and swapped it out for me. When it comes to anything mechanical, I have 10 thumbs. he was fantastic. He pulled everything apart, swapped out the light, and then put everything back together perfectly, explaining what he was doing as he was doing it. The entire time, he was engaging, and very friendly. as I mentioned before, I always get great service at O'Reillys. I will keep coming back. Thank you.

Great work as well as communication. Have taken work trailers and suv in for work. Finished on timeread more

These folks are fantastic. Honest, helpful and fair pricing. I wholeheartedly recommend them. Even…read moreif your problem is something they don't handle, they will give you a solid recommendation.

I've been buying auto parts from this place for decades. I've never had a problem with any parts…read more I've never had a problem with 'attitude'. I've never had a problem with... anything. The people who work there are fine and the owner has always been very helpful. This place is so reliable, I drive from Eureka to Arcata to buy parts there. Sure, we have O'Reilly and Napa in Eureka, but I'd prefer to buy parts from an independent establishment. Small businesses are essential to our local economy. If you ever need to buy auto parts in Arcata CA, I recommend Ken's. And tell them I sent you. (They have no idea who I am or anything like that, it's just that I want to promote my savvy online prowess to boost my self-esteem.)

Greg and Andrea saved the day! Not only were they open on Black Friday but they put in a little…read moreextra time in to help me find a comparable 12v battery for my Hyundai Ioniq. We called every auto parts store in town only be told they didn't carry the battery - the local dealership wasn't even open and the one close to home was going to charge me over $600 for a replacement. Thanks you Ken's Auto Parts - we will be coming back to you every time we need help! Enjoy the pie!

This guy is awesome! He was able to choose three different options for replacing my truck's stereo…read moreover the phone! Once I settled on the "middle" choice, he was on it! Deposit made, appointment scheduled! He installed a beautiful new stereo in about an hour and a half.... I've been loving it! I highly recommend this business!

Neil got me in when I arrived for an estimate and the work was done quickly so I had very little…read morewait time. Very happy with the experience. Thanks

I must have showed up on a bad day. I went in for a battery but wasn't sure which one was bad…read more(Cummins). From the very first hello the gentleman seemed like I was bothering him, he made it absolutely clear the he does not install batteries, it was to the point that I had to tell him that I understood and that I could install my own battery. After a few more minutes of conversation it was apparent that he did not need my business. I left and went to Costco and got the same interstate battery cheaper so I guess I should be grateful.

My partner and I have always used This Interstate Dealer for our Harleys, going back to the 80s!…read moreThe price is an excellent value, and the service is also excellent; the owners are considerate and fair, not to mention pleasant!!