My brake light bulb went out. They helped me get the bulb I needed and I was in and out in less…read morethan 5 minutes. The two young men who helped me were very nice as well. If I need parts again when up in this area this will be the place I will always try here first.

Tyler took CARE of us. He saved our day and especially our night drives! Knowing what headlights we…read moreneeded AND changing them. I felt so spoiled.

I was in this store today and I need a 1/2 v belt 37inch outside id belt. this belt went to an old…read morethermoking 20 plus year old. I was told come back In 2 hours and2 hours later as promised I had a perfect match up in my hand.

I always get great service at both of the O'Reilly stores here in town. Great selection, great…read moreprices, they price match, they offer a military discount, and they are very knowledgeable. I had a taillight go out, so I came in here. I met Braulio. I asked him if he could put in the light for me, as I don't know how to do it, and he said no problem., he took a look at my vehicle to see what was needed, I purchased the light, and he came out and swapped it out for me. When it comes to anything mechanical, I have 10 thumbs. he was fantastic. He pulled everything apart, swapped out the light, and then put everything back together perfectly, explaining what he was doing as he was doing it. The entire time, he was engaging, and very friendly. as I mentioned before, I always get great service at O'Reillys. I will keep coming back. Thank you.

I've always had good luck with batteries from Napa! My…read morelawnmower battery went exactly 2 years to the day of the warranty expiration. Napa had the replacement at the best price and better warranty.

Called for a part. The guy quickly found what I was looking for and offered to reserve it for me…read moresince I was a few hours out. Went in, was greeted and helped immediately. I was out the door with what I needed in less than 5 mins.

Any time you need something from this place, you can count on having a friendly representative go…read moreabove and beyond to help you out. The last time I went in was for windshield wipers. The employee came out to my vehicle and took off my old ones and installed my new ones for me. In an age where everything can be purchased online, it's nice to know I can drop in and speak with a real person who can make sure I'm purchasing a product specific to the make and model of my vehicle.

Very friendly and knowledgeable workers at this location. Very helpful in helping customer decide…read moretheir options. Will walk the customer to the aisle to show them the product selection, rather than just pointing, even if the customer is looking for small items, such as fuses or brake fluid. Things not in stock, and are ordered, arrive quickly, and they quickly notify the customer. [edit] They have completed the name switchover from Kragen to O'Reilly.

just went to the Mckinleyville store to have my battery and alternator tested…read more As it turned out I did need a new battery. I was given the best service from an employee named Greg, he was super kind and very helpful. Thanks again Greg.....

Very excellent survivce..when I replaced my battery they noticed it was hot..so then tested the…read morealternator and we found it was the alternator that had fried ( over amp 't ) the battery then recommend a mobile mechanic name Micah who did an excellent job and get me underway..

This guy is awesome! He was able to choose three different options for replacing my truck's stereo…read moreover the phone! Once I settled on the "middle" choice, he was on it! Deposit made, appointment scheduled! He installed a beautiful new stereo in about an hour and a half.... I've been loving it! I highly recommend this business!

Neil got me in when I arrived for an estimate and the work was done quickly so I had very little…read morewait time. Very happy with the experience. Thanks

Open seven days a week, whenever Im working on my old truck and the other closer auto parts places…read morehave to "order it" or "we can get it" this Napa though not close to me has had what I've needed at a reasonable price. The customer service is good here as well, always professional and kind, and always had whatever 60 year old part I may be looking for in stock. A reliable source for OEM and or quality replacement parts for older American heavy metal classics. I do not use them often but when I have the custome service has been good and the prices for whatever I've needed have been reasonable to better in my trading experiences. 4 Stars 00667

Great service all the guys were very helpful, Tristan in particular !!! We were able to change a…read morepart on our own car with the guys help. We're not very knowledgeable so the guidance he gave on what we needed was incredibly helpful. Saved us probably a bunch of money and time doing it ourselves instead of going to a mechanic. 1000000000000000000% would recommend them

Nice selection of car goodies and parts Got a Noco…read morejumpstarter and it started one of my cars no problem

This newest auto parts store is a decent addition to our neighborhood for a national chain. The…read morestore is literally next door to the old O'Reillys store that's been here forever. This new construction building is large, brightly lit and the isles are very wide making it easy to move through the store even when busy. On my most recent visit I was swapping out a dead battery that I priced at their competition. I acquired a comparable battery with them and it was almost $30 less than their competitor. All the staff and managers I've dealt with on my couple of visits have all been professional and helpful. The shift manager on my battery trip actually helped me diagnose the problem by my symptoms description to him, and his knowledge base - I was able to not only save money by his advice and not buying unnecessary parts. Which he could have sold me if he had wanted to. I appreciate the honesty and professionalism he extended me. A national chain auto parts store that has brought a competitive edge to the local market here. Friendly, honest and professional with fair prices and a good selection of inventory. 4 Stars a decent addition to a once captive audience market 00636

I've been buying auto parts from this place for decades. I've never had a problem with any parts…read more I've never had a problem with 'attitude'. I've never had a problem with... anything. The people who work there are fine and the owner has always been very helpful. This place is so reliable, I drive from Eureka to Arcata to buy parts there. Sure, we have O'Reilly and Napa in Eureka, but I'd prefer to buy parts from an independent establishment. Small businesses are essential to our local economy. If you ever need to buy auto parts in Arcata CA, I recommend Ken's. And tell them I sent you. (They have no idea who I am or anything like that, it's just that I want to promote my savvy online prowess to boost my self-esteem.)

Greg and Andrea saved the day! Not only were they open on Black Friday but they put in a little…read moreextra time in to help me find a comparable 12v battery for my Hyundai Ioniq. We called every auto parts store in town only be told they didn't carry the battery - the local dealership wasn't even open and the one close to home was going to charge me over $600 for a replacement. Thanks you Ken's Auto Parts - we will be coming back to you every time we need help! Enjoy the pie!

I took my car into Leon's because of the good reviews and it being close to my work... I'll be…read morereturning to Leon's due to how amazing their team is in providing customer service! I was hopeful from the reviews but was shocked with how amazing the customer service was. Thomas, Ricky and Kevin all went above and beyond today taking care of my car and answering the 100 questions I tossed at them. Even after I paid and received my keys they took extra time to give me advice on maintenance and provided much needed education. These guys were so awesome and I will be coming here whenever I need any work done on my car!

this place is a joke , overpriced , don't warrant work unless it's the expensive parts , tell you…read morethat they have to do maintenance before they can fix your problem which they want to charge $7,000 ... no one has even offered to call and talk to me all they have done is made excuses on the review I left , saying MAYBE they should have fixed my leaks without doing maintenance and telling me good luck on getting a mechanic to fix the leaks without doing maintenance and I just found out that there is not supposed to be a charge for diagnostics and everytime I take my car I have to pay over $200 for a diagnostics